After a rise in thefts of common powertrain controller (CPC4) modules from its vehicles, Daimler Truck North America has launched a company initiative to fight the problem.
Earlier this year, the company noticed an increased number of thefts being reported from parked trucks, ostensibly caused by semiconductor shortages affecting availability of new CPC4s. Thieves are seeking to reprogram and reinstall on other trucks. (Vehicles cannot operate without a CPC, which controls various engine and powertrain functions.)
In one theft in April, modules were reported stolen from 24 trucks waiting to be sold at an auction yard in Pennsylvania. A large number of other thefts have occurred at dealerships and customer terminals.
In response, DTNA has instituted the following anti-theft measures:
- Asking all customers and dealers to report stolen CPCs to both local law enforcement and DTNA at 1-800-FTL-HELP.
- Recommending all dealerships, customers and repair facilities cross reference vehicle identification numbers from CPCs brought in for installation against the company’s database of CPCs to ensure the CPC hasn’t been stolen or illicitly sold.
- Providing tracking capability through DTNA Service Systems to detect any stolen CPC attempting to be installed on a different VIN.
- Asking any dealership or repair facility with a CPC confirmed stolen to report it to both their local police agency and DTNA.
- Recommending all fleets and customers password-protect their CPCs.
DTNA is collaborating with local, state and federal law enforcement agencies to assist in the investigation and prosecution of CPC theft. The company will pursue civil actions as necessary for software infringement against those involved in CPC theft and mismanagement.
“The theft of CPC modules is a crime that threatens the livelihood of customers and disrupts our dealers’ operations,” said Paul Romanaggi, chief customer experience officer, DTNA. “Daimler Truck North America is committed to doing everything in its power to protect our customers and dealers from this crime, and will support prosecution of anyone found in participating in these thefts.”
Originally posted on Work Truck Online
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