Longer term, there are a lot of discussions about how the industry may look a little different and what lessons fleets may learn. Both HDT's COVID-19 Pulse surveys, conducted in June, and anecdotal observations from fleet interviews, indicate we may see faster adoption of technology, such as paperless and workflow solutions; more flexible work-from-home policies; more purposeful travel; better communication; more efficient driver onboarding; new ways of driver training; increased use of telemedicine; and better disaster response / business continuity planning.

Source: HDT Pulse Surveys