Got Questions? Modern Telematics Best Practices.

Q. With reports of potential cybersecurity threats aimed at ELDs and telematics solutions, how do I know if my fleet’s data is safe?

A. In addition to meeting federal government-level security standards, Geotab has outlined how fleets can help mitigate their cybersecurity risks. To this end, Geotab has implemented specific security measures for its solutions. One of these security measures includes performing penetration tests, which are sanctioned hacking attempts performed either in house or by a company specializing in computer security.

During a penetration test, attempts are made to find potential vulnerabilities in hardware and software. The attack methodology will then be documented, with a detailed report that provides actionable steps and recommendations to help bolster security.

Penetration testing is just one of the numerous tactics Geotab employs to help ensure effective security measures, not only for its ELD solution but also for the telematics solution as a whole. A few of these tactics include:

• Prioritizing security through every aspect of device development, from the design stage through to the manufacturing stage and beyond
• Controlling firmware installation at the manufacturing stage
• Requiring digital signing for over-the-air (OTA) updates
• Strong end-to-end encryption
• Implementing a strong incident response team and an overarching core culture of security, which promotes regular employee training.