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Fleet FAQ

Got Questions? Modern Telematics Best Practices

Q. With reports of potential cybersecurity threats aimed at ELDs and telematics solutions, how do I know if my fleet’s data is safe?

A. In addition to meeting federal government-level security standards, Geotab has outlined how fleets can help mitigate their cybersecurity risks. To this end, Geotab has implemented specific security measures for its solutions. One of these security measures includes performing penetration tests, which are sanctioned hacking attempts performed either in house or by a company specializing in computer security.

During a penetration test, attempts are made to find potential vulnerabilities in hardware and software. The attack methodology will then be documented, with a detailed report that provides actionable steps and recommendations to help bolster security.

Penetration testing is just one of the numerous tactics Geotab employs to help ensure effective security measures, not only for its ELD solution but also for the telematics solution as a whole. A few of these tactics include:

  • Prioritizing security through every aspect of device development, from the design stage through to the manufacturing stage and beyond
  • Controlling firmware installation at the manufacturing stage
  • Requiring digital signing for over-the-air (OTA) updates
  • Strong end-to-end encryption
  • Implementing a strong incident response team and an overarching core culture of security, which promotes regular employee training.

Expert Bio

Answered by : Scott Sutarik from Geotab

VP, Commercial Vehicle Solutions

Scott Sutarik is the VP of Commercial Vehicle Solutions at Geotab Inc. He has extensive experience within the truck manufacturing industry, specializing in medium duty and heavy duty trucks. He previously worked in sales and marketing at Navistar Inc. where he supported over 700 dealerships, worked with suppliers and telematics providers, and managed the OnCommand Connection Program. With his expertise in telematics, regulatory compliance, engine diagnostics, and alternative fueled vehicles, Scott provides training and works with Geotab's partners to develop leading-edge fleet management solutions for the trucking industry.

Scott Sutarik is the VP of Commercial Vehicle Solutions at Geotab Inc. He has extensive experience within the truck manufacturing industry, specializing in medium duty and heavy duty trucks. He previously worked in sales and marketing at Navistar Inc. where he supported over 700 dealerships, worked with suppliers and telematics providers, and managed the OnCommand Connection Program. With his expertise in telematics, regulatory compliance, engine diagnostics, and alternative fueled vehicles, Scott provides training and works with Geotab's partners to develop leading-edge fleet management solutions for the trucking industry.

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