Got Questions? Modern Telematics Best Practices.

Q. I’ve heard that ELDs may be vulnerable to being compromised by third parties. Is that true, and what can I do to protect the fleet and our company?

A. The FBI has recently identified significant cybersecurity vulnerabilities in several electronic logging devices (ELDs), according to a Private Industry Notification the agency sent out.

Further, the FBI found the potential for hackers to gain access to other aspects of company operations (finance, dispatch, etc.) if the fleet uses a vulnerable, combined ELD/telematics solution. Due to how intertwined ELDs are with both vehicle and enterprise-level systems, adherence to cybersecurity best practices are essential for helping to protect fleets from malicious actors seeking to interfere with business operations or to steal sensitive information such as financial data.

As a proactive step to help defend your fleet and company, the FBI recommends that fleets contact their ELD manufacturer/supplier about the device’s adherence to cybersecurity best practices as described by the National Motor Freight Traffic Association (NMFTA) standards. Geotab helped develop these standards, and we are confident that they represent the most comprehensive guidance for ELD information security.

For our fleet customers, rest assured that Geotab has long recognized the importance of device cybersecurity and safety. We have continually strengthened our devices’ security, and, as a result of this commitment, we were the first telematics company to achieve the benchmark U.S. government and military FIPS 140-2 validation from the National Institute of Standards and Technology (NIST) for the cryptographic module in our Geotab GO vehicle tracking device.