Whitepapers

1  -  11  of  11

Top 5 Ways to Improve Customer Service Using Your Fleet

When 60 percent of Americans cite poor customer service as why they walked away from an intended transaction, it’s clear that how you interact with customers is important to your business. As a fleet operator, vehicles and drivers are extensions of your brand. One vehicle breakdown could result in a late arrival, a lost customer, and even reputation damage if that customer shares their experience.

Voice of the Driver: Listening to your drivers can ease the shortage.

Through surveys and interviews with their own drivers, Ryder experts unveil what truck drivers really want. Addressing these concerns can help ease the driver shortage.

Lift Axles: What, When, Where and How

The maze of requirements and proliferation of lift axles on the market can be perplexing. Hendrickson presents this comprehensive guide to determine lift axle requirements and how to choose the right equipment.

5 steps to improving fleet utilization.

A well-utilized fleet can be the answer to doing more with less in your operations. Improving fleet utilization requires an analysis at the individual vehicle level.

6 Ways to Achieve Optimal Truck TCO for your Fleet

Element's truck experts have developed these six tips to help you achieve optimal Total Cost of Ownership (TCO) of your trucks so you can operate a cost effective and efficient fleet.

The Fleet Regulatory To-Do List for 2016 and Beyond

Keeping up with changing regulations is not easy, especially when the regulations are complex or confusing. Download this fleet regulatory to-do list to learn more, and get ahead of changing trucking industry regulations.

Effecting Real Performance Change thru Driver Coaching

The best athletes improve their performance by reviewing game file with their coaches. As it turns out, the same approach works for drivers.

Power Economics – What you need to know?

DC to AC power inverters have always been a magnet of controversy. A driver-installed power inverter was found to be the cause of the truck fire that destroyed a brand new Freightliner truck in 2012. You’ll find the yin and the yang when it comes to quality – ultimately you get what you pay for. There are different types of inverters in terms of output power, type of waveform, surge capability, compliance with TMC regulations and more.

4 Best Practices for an Effective Fleet Safety Program

View this eBook now and benchmark your fleet safety program to these best practices. You have a lot to gain including protecting your workers and your bottom line.

Driver Monitoring Myth vs. Reality

The gap between myth and reality of driver monitoring and safety can make a huge impact on your business' risk exposure. Learn how you can avoid three common myths that can put your business at risk.

Spec’ing the Right Fifth Wheel Maximizes Efficiency and Productivity

This easy-to-use Fifth Wheel Selection Guide simplifies the process with step-by-step procedures, ensuring the best fit for your application. Learn more about spec’ing your next fifth wheel.

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