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Going Mobile: The BYOD Debate
Going Mobile: The BYOD Debate

December 31, 2013
Mobile computing is quickly becoming the platform of choice. Tablets and smartphones are far outselling laptop or desktop computers in the consumer market,...

The High-Tech Shop
The High-Tech Shop

October 7, 2013
In some fleets, shop operations are completely integrated with the computer systems for dispatch, accounting, mobile communications and outside service...

What HD Distributors Should Know About Cloud Computing
What HD Distributors Should Know About Cloud Computing

October 23, 2012
Cloud computing has been getting a lot of attention in the information technology space. Before you put your head in the cloud, though, there are some...

Using Technology to Smooth the Repair Order Process
Using Technology to Smooth the Repair Order Process

September 16, 2012
When a driver pulls a truck into a service shop for a repair, scheduled or not, a service writer must bring together a lot of information before a work...

How Technology is Changing the Way Fleets Buy Parts
How Technology is Changing the Way Fleets Buy Parts

June 4, 2012
A decade ago, selling truck parts was mostly a face-to-face (or least voice-to-voice) business. Distributors used outside salespeople to call on fleets,...

Five Ways Software Can Improve Your Bottom Line
Five Ways Software Can Improve Your Bottom Line

January 17, 2012
It's a rare heavy-duty service shop or parts warehouse/distributor that doesn't use some kind of computer software in its operation. It might be as simple...

Why You Need a Great Website
Why You Need a Great Website

October 26, 2011
Why is a website important? Because if you don't have one, you don't exist to a very large number of potential customers

Inventory Control: High-Tech Ways to Manage Parts Flow
Inventory Control: High-Tech Ways to Manage Parts Flow

October 26, 2011
For anyone selling truck parts, managing inventory is the most basic part of the business. Automated inventory systems have been in use in the aftermarket...

Going Paperless
Going Paperless

October 26, 2011
We all have received those emails with the little tagline at the bottom urging us to think about the environment before printing that message