Commentary: Online Parts Sales Growing
October 19, 2016
Every industry is transitioning to online sales as the world is becoming more digitized and people are getting more accustomed to online purchases in their...
Profit Is Hiding In Dark Places
September 26, 2016
Most fleets are operating on thin margins and that is not likely to change anytime soon. Yet many of them are missing an opportunity to add to their bottom...
Bringing Maintenance to the Truck
September 19, 2016
Fleets are always looking for ways to increase roll time of trucks and trailers and cut down on CSA violations. Properly equipped mobile maintenance trucks...
Commentary: Technician Training Alliance Aims to Improve Repair Process
September 19, 2016
A memorandum of understanding required manufacturers to make service info available on model year 2010 trucks and newer but it did not mean that the truck...
Commentary: New Initiatives to Improve Parts and Service Offerings
August 22, 2016
Parts and service providers are making major investments to better position themselves to be the fleets’ location of choice for maintenance and repair.
It's Not Really About the Name on the Box
July 28, 2016
Things can get confusing when a truck is down and a part is needed to complete a repair. Which part is right in a given situation can be hard to tell, and...
Q&A: Eaton's Kartch Talks About Growing Importance of the Aftermarket
July 18, 2016
Amy Kartch, director of North America Vehicle Group Aftermarket for Eaton, shared her thoughts on the major issues facing the aftermarket, what Eaton is...
8 Myths About Heavy-Duty Truck Parts
July 15, 2016
The trucking industry is rife with misconceptions about parts that make it difficult for fleet managers to be sure they are getting the parts they need.
How to Reduce Technician Turnover
July 14, 2016
Bad bosses and job duties that don’t meet employee expectations are the two main reasons technicians leave their jobs, according to Dick Finnegan, CEO of...
Independent Aftermarket Getting Poised for the Future
June 21, 2016
Fleets want to have as much choice for parts acquisition as possible, so having a strong independent aftermarket is important.