Heavy Duty Trucking Logo
MenuMENU
SearchSEARCH

Trucking Lags When it Comes to Adopting Social Media

Freight haulers are embracing social media but still not a much as other business-to-business companies, according to a new study.

by Staff
December 3, 2013
2 min to read


Freight haulers are embracing social media but still not a much as other business-to-business companies, according to a new study.

Carrier Logistics, a developer of information technology systems for freight carriers, found 68 of the top hundred freight haulers have a social media presence. Of companies using social media, 80% have a Facebook page, 72% use LinkedIn and 64% use Twitter and/or use Google+.

Ad Loading...

“If you think the results show strong use of social media by transportation companies, consider that transportation companies use social media less than the average business-to-business company,” says Gary Snyder, business development manager for CLI, who conducted the study.

Eighty-seven percent of all B2B companies across all industries use social media other than blogs, he says, and 54% of those companies expect to increase their spending on social media content next year.

The study also looked at how often the transportation companies update their pages. Among freight carriers using social media, 70% updated at least once a week on Twitter and 63% on Facebook. On LinkedIn, however, just 26% updated pages weekly.

Ad Loading...

“The time has come when transportation companies can no longer afford not to be on social media,” says Ken Weinberg, vice president and co-founder of CLI.  “If you want to be in the trucking business today, you need a presence on social media to secure your place in the industry.”

The study also included transportation software companies, the majority of which have adopted social media but surprisingly, they are using social media somewhat less than are top motor carriers. Sixty-three percent have established some form of social media presence. Eighty-two percent of those 63 companies use LinkedIn, 74% are on Facebook, and 72% use Twitter.

The survey did not consider postings’ content nor who the audience is, but the results reinforce the value of social media, says CLI. 

“While ‘everyone is doing it,’ is not exactly the case, the study makes a compelling case for business-to-business organizations in general, and transportation companies in particular, to use social media for brand awareness, customer acquisition, and lead generation,” says Snyder.

 

More Fleet Management

Illustration of map with GPS markers overlaid with Geotab fleet card and a fuel pump nozzle
Fuel Smarts•by Staff•October 2, 2026

Geotab Links Fleet Card to Vehicle Data

The new card combines fuel discounts with telematics-based purchase controls. Geotab’s analysis also points to potential savings from choosing lower-priced fuel stops.

Read More →
Cyberstop column illustration showing multi factor authorization
Fleet Management•September 29, 2026

How MFA Helps Protect Trucking Fleets

Multi-factor authentication adds protection when passwords are stolen. Here’s how it works and where fleets should start.

Read More →
Three generic semi-trucks break through a fractured wall against a dark blue digital background, symbolizing trucking technology overcoming data silos.
Fleet Management•September 28, 2026

How Better Freight Data Helps Trucking Teams Get Ahead of Disruption

Trucking and logistics teams have plenty of data. The problem is getting the right information in front of the right people soon enough to act. Better-connected data can help teams spot trouble earlier and make smarter decisions before small problems become big ones.

Read More →
Ad Loading...
Photo of man in collared buttoned shirt speaking on stage in front of a backdrop that says Trimble
Fleet Management•by Deborah Lockridge•September 28, 2026

Trimble: Taking Artificial Intelligence in Trucking Beyond Faster Tasks

At Insight 2026, Trimble executives argued that fleets may need to redesign workflows to get more from AI as it introduced new products and enhancements. AI’s value will depend on how fleets combine automation with their people's knowledge.

Read More →
Geotab Whitepaper Data Tells the Story.  Why ELD Dash Cam belong together
Sponsored•September 28, 2026

Build a bulletproof fleet: Uniting ELDs and dash cams for total compliance

An ELD can prove compliance, but it cannot always prove what happened on the road. Discover how uniting accurate ELD data with AI-powered dash cam video can help your fleet strengthen compliance, defend against liability, protect drivers and reduce operational costs.

Read More →
Illustration showing ladders against a blue background with Heavy Duty Trucking Emerging Leaders logo and the words "2026 nominations now open"
Fleet Management•by Staff•September 21, 2026

Nominations Open for HDT Emerging Leaders

Heavy Duty Trucking is looking for accomplished trucking fleet professionals under 40 who are making an impact and helping lead the industry forward.

Read More →
Ad Loading...
Illustration of Penske day cab backed into loading dock with graphic of generic charts and graphs and a penske logo.
Fleet Management•by Deborah Lockridge•September 17, 2026

Why Private Fleets Are Taking More Freight

Private fleets are putting their own trucks on demanding customers and high-cost lanes as companies seek greater control over service, costs, and capacity.

Read More →
A woman holding a tablet with a screen showing rectangles of various colors
Sponsored•September 16, 2026

Color Match Smarter: Tools That Restore & Perform

For fleet managers and collision repair professionals keeping heavy-duty trucks on the road, getting the color right the first time isn't just about appearance — it's about efficiency, turnaround time, and bottom-line results. Discover how today's digital color tools are transforming the repair process from guesswork to precision.

Read More →
Mobile tablet showing Motus screen against highway background with Motus logo
Fleet Management•by Staff•September 15, 2026

FMCSA Pauses Biennial-Update Enforcement Amid Motus Transition

Carriers whose updates were due on or after June 1 have more time, while FMCSA works to stabilize its new registration system and warns of phishing sites impersonating its new carrier registration system, Motus.

Read More →
Ad Loading...
Geotab Whitepaper Cargo Theft Cover
Sponsored•September 14, 2026

2026 Blueprint for Countering Smarter Supply Chain Theft

Cargo theft is no longer just the cost of doing business. It's a multi-billion-dollar criminal enterprise exploiting vulnerabilities across your fleet, drivers, and supply chain.

Read More →