Travel Centers of America installed GPS tracking technology on its RoadSquad fleet of more than 400 emergency road service vehicles.
"Our GPS technology allows us to know exactly where to find the downed driver and provides service technicians that drive our emergency service trucks with detailed directional information to the breakdown site," says Tom O'Brien, president and CEO of TravelCenters. "Our national dispatch center knows exactly where everyone is; that allows us to provide more accurate arrival time and status information to downed drivers, lowers our response times and gets our customers back in business faster."
RoadSquad service trucks are driven by qualified technicians from TA Truck Service and Petro:Lube locations across the country. Professional drivers can reach RoadSquad by calling 1-800-824-SHOP (7467). Drivers with iPhone or Android smartphones can call RoadSquad through TravelCenters' TruckSmart mobile app.
"Our GPS technology allows us to know exactly where to find the downed driver and provides service technicians that drive our emergency service trucks with detailed directional information to the breakdown site," says Tom O'Brien, president and CEO of TravelCenters. "Our national dispatch center knows exactly where everyone is; that allows us to provide more accurate arrival time and status information to downed drivers, lowers our response times and gets our customers back in business faster."
RoadSquad service trucks are driven by qualified technicians from TA Truck Service and Petro:Lube locations across the country. Professional drivers can reach RoadSquad by calling 1-800-824-SHOP (7467). Drivers with iPhone or Android smartphones can call RoadSquad through TravelCenters' TruckSmart mobile app.
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