Teletrac Inc., Garden Grove, Calif., has introduce the Dynamic Dispatch feature for FleetDirector, its flagship fleet tracking product.
Dynamic Dispatch will be offered as an optional feature to enhance FleetDirector's benefits by simplifying dispatcher-to-driver communications.
The new feature eliminates key strokes and automates the vehicle location, routing and information update process.
Teletrac's FleetDirector system enables metropolitan and regional dispatchers to view the location of vehicles in real-time over maps on their computer screen, eliminating the need to manually radio each driver to determine his location. Vehicles are equipped with message data terminals, where dispatchers can send drivers free-form text messages. Drivers can send free-form messages back to the dispatcher's computer screen. Dynamic Dispatch streamlines the driver's and dispatcher's day-to-day communications by reducing the number of key strokes necessary for both parties to communicate job information.
Dynamic Dispatch gives the dispatcher the ability to create a customer screen and input necessary information. With only a few key strokes or mouse clicks, the dispatcher can automatically plot the customer location with a landmark, locate the closest vehicle, notify and dispatch the vehicle. Dispatch can receive an alert when the vehicle arrives at the customer location without driver intervention.
For more information, visit www.teletrac.net.
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