TeaLeaf Technology, San Fancisco, Calif., has welcomed major truckload carrier Werner Enterprises to its growing list of customers.

Werner has chosen TeaLeaf’s IntegriTea, a web application management solution, to manage the true availability of web applications for systems in the transportation services industry.
TeaLeaf IntegriTea is currently implemented throughout Werner's web-based applications network so Werner’s web development staff can support a large number of web applications in production while adding new features and developing new applications without the need of a large support staff.
The IntegriTea product allows staff to replay user sessions exactly as they occurred to better understand what a user did just prior to encountering an error.
"Being able to distinguish between a system problem and a user problem has saved us untold hours of research," said Scott Ward, senior director of MIS Client Server Development. "IntegriTea gives us visibility into exactly how the applications are being presented to our end users."
TeaLeaf IntegriTea can alert staff when certain errors occur, and reproduce user sessions exactly as they happened. Providing a historical database of user sessions showing frequency and use patterns facilitates a high quality testing and feedback system for test groups.
These features allow Werner to better support and deploy large and remote user base projects.
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