Volvo Trucks Expands Customer Support Capabilities in Texas
January 10, 2013
State-wide dealer investments have resulted in an increase of 170 truck service bays, 138 Volvo-certified technicians and a 39% increase in parts inventory.
Within the past year, Bruckner Truck Sales in Dallas and Sweeten Truck Center in Houston have undergone significant upgrades to increase service capacity. Bruckner Truck Sales
In conjunction with the 80th anniversary of their family-owned business, Bruckner Truck Sales recently expanded its presence in the Dallas area with the addition of a new $5.7 million full-service dealership.
The 12-acre facility offers ample parking and 20 truck bays staffed by 15 technicians, three of which are Volvo master technicians. The new location also houses more than $1 million in parts inventory in the 13,000 square-foot parts warehouse.
Bruckner Truck Sales' I-20 location complements the original Bruckner Truck Sales location on Irving Boulevard. In total, the two Dallas locations offer 45 truck bays, 33 technicians - including eight master technicians - and more than $3 million in parts inventory. Sweeten Truck Center
Located in Houston, the recently remodeled Sweeten Truck Center features 25 truck bays staffed by 18 service technicians, including four Volvo master technicians. Other upgrades at the dealership include a new quick service shop with six truck bays, an expanded body shop and an additional $260,000 in parts inventory.
The Sweeten Truck Center will soon undergo additional remodeling to enhance the driver areas - lounge, shower and restroom facilities and area to wash and dry clothes. Plans are also in place to upgrade the service writer area and expand the parts showroom and new truck sales offices.
Work capacity has also increased at Volvo Trucks dealer locations throughout the Western region of the U.S., growing by nearly 15% since January 2010. The expansion includes the addition of nearly 80 truck service bays, 135 Volvo-certified technicians and a nearly 22% increase in parts inventory.