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Customer Service

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March 24, 2015 - Industry News

Eaton Enhances Roadranger Service Network

Eaton added a series of initiatives to the company’s Roadranger service network to better meet the needs of North American heavy-duty trucking fleets.

Tags: Eaton, Roadranger, Transmissions, Parts and Service, Customer Service

January 22, 2015 - Industry News

Kenworth Names 2015 Dealer Council

Kenworth Truck Company has named its 2015 Kenworth Dealer Council members.The council features leading executives from among the more than 360 Kenworth dealerships in the U.S. and Canada.

Tags: Kenworth, Customer Service, Kenworth Dealer Council

January 16, 2015 - Product News

Mack Expands Support for Body Builders

Mack Trucks expanded its customer and body builder support by creating a body builder order manager position along with a support team.

Tags: Leadership, Customer Service, Mack Trucks, Dump Trucks

January 14, 2015 - Product News

Meritor Expands OnTrac Customer Service Hours

Meritor’ OnTrac Customer Service Center is now open seven days a week with expanded hours Monday through Friday.

Tags: Customer Service, Call Center, Meritor, Product Support

December 29, 2014 - Industry News

Ryder Used-Truck Customer Service Adds Language Translation

Ryder System is partnering with the telephone language interpretation service Language Select to provide support for more than 200 different languages for the company’s pre-owned vehicle customers.

Tags: Customer Service, Ryder System, Used Trucks, Certified Pre-Owned

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