Technology

41  -  60  of  71

September 16, 2012

Using Technology to Smooth the Repair Order Process

When a driver pulls a truck into a service shop for a repair, scheduled or not, a service writer must bring together a lot of information before a work order can be generated. At the bare minimum,

September 16, 2012

Vehicle Electronics: How Have They Changed the Aftermarket Business?

As sophisticated electronics move from the engine to other parts of the truck, such as multiplexed dashboards, antilock brakes, stability and traction control and transmissions that talk to the engine, it becomes an ever more challenging tas

June 4, 2012

How Technology is Changing the Way Fleets Buy Parts

A decade ago, selling truck parts was mostly a face-to-face (or least voice-to-voice) business. Distributors used outside salespeople to call on fleets, independent repair shops or other service providers to build typical sales relationships

January 17, 2012

Five Ways Software Can Improve Your Bottom Line

It's a rare heavy-duty service shop or parts warehouse/distributor that doesn't use some kind of computer software in its operation. It might be as simple as an accounting package such as QuickBooks, or as complex as a full-feature

October 26, 2011

Why You Need a Great Website

Why is a website important? Because if you don't have one, you don't exist to a very large number of potential customers

October 26, 2011

Inventory Control: High-Tech Ways to Manage Parts Flow

For anyone selling truck parts, managing inventory is the most basic part of the business. Automated inventory systems have been in use in the aftermarket business for year

October 26, 2011

Going Paperless

We all have received those emails with the little tagline at the bottom urging us to think about the environment before printing that message

August 16, 2010

Five Tips For High-Tech Communication

Before W.W. Williams adopted a customized version of the Decisiv Service Management Platform, the Detroit Diesel and Allison Transmission distributor would keep repair quotes in an Excel file or on a Post-it note

May 6, 2010

Hybrids Explained: HDAW Looks at the Technology

Diesel-electric hybrids are increasingly popular in vocations such as utility trucks and pickup and delivery

May 3, 2010

E-Commerce: Parts At Your Fingertips

Gary Courtwright, president of Frey Heavy Duty, an upstate New York-based independent distributor, says he doesn't work 8 a.m. to 5 p.m. But Courtwright's work schedule is now a moot point, because the company's customers can place an order anytime they want through an online ordering syste

January 21, 2010

Delivering Productivity

Pak West Paper & Packaging, Santa Ana, Calif., used to have a major problem with the amount of overtime hours its delivery fleet drivers were racking up

January 21, 2010

It's Time For Telematics

'Aftermarket companies will be the primary drivers of many all-new product and service opportunities for both the consumer and commercial-vehicle industries," predicted the Automotive Aftermarket Industry Association in a detailed report published late last year

January 20, 2010

Ordering Parts Online

Most parts distribution and warehouse operations use sophisticated management and inventory control software

January 20, 2010

Automate & Save

Controlling inventory is perhaps the most important aspect of a parts warehouse/distributor operation. How well inventory is managed can often mean the difference between success and failure in the heavy duty parts business

January 20, 2010

Improving The Technology Connection

As trucks, engines and components become ever more technologically sophisticated and complex, people who work on trucks for a living are facing increasing difficulties in getting access to some of the information they need to diagnose and repair those trucks

January 19, 2010

The Smart Shop: The Latest in Shop Management Software

When Eric Adkins, president of Nationwide Truck Service, goes on vacation to Cancun, Mexico, he'll certainly be at peace sitting on the white beaches, watching the sunset and the waves

January 19, 2010

Parts By Number: VMRS Codes

Back in the late '60s, some people in the trucking business got together and decided to come up with a system that used numbers to describe parts and maintenance activitie

September 1, 2008

ZF Intros Heavy Pickup Transmission

ZF is all about transmissions, starting out in 1915 as the geartrain division of Zeppelin airship company

August 1, 2008

Smart Wireless Power

It's a fascinating technology with applications that are likely limited only by our imaginations.

August 1, 2008

Confusion Over 2010

New technology adds another twist to emissions solutions for next EPA mandate.

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