Managing The Shop

1  -  20  of  29

April 15, 2013

Keep Them Turning Wrenches

Every shop wants its technicians to be as proficient and productive as they can. Yet most shops fail to see the things that are getting in the way of achieving this goal.

September 10, 2012

Building a Successful Battery Re-charging Program

When a truck has battery issues, fleets normally replace all the batteries so that truck can get back on the road

March 22, 2012

Managing Maintenance With Software, Part Two

Many fleet operations are too small to benefit from a sophisticated maintenance-management software system. They may be right, but probably not because there isn't a software product that would suit them

February 14, 2012

Training Technicians - Part Two

In part one, we talked about how important it is to train technicians, and how classroom training that affords hands-on experience is the best. However, it's not always feasible to send your techs off for training or even to allot hands-on time at your own location

February 14, 2012

Managing Maintenance With Software, Part One

The need for first-rate maintenance of our trucks and trailers is obvious, so let's not start this article blathering about the necessity of cost control and the ever-increasing challenge of safety compliance. All that's a given

January 17, 2012

Dispense With the Grief of Managing Tires: Let a Service Partner Do It for You

The service truck arrives at 8:30 Sunday morning, as usual. The two tire techs unload 16 freshly mounted and balanced, retreaded drive tires, eight new steer tires on reconditioned wheels, and a take-off drive tir

November 4, 2011

Training Technicians - Part One

Training has probably never been more valuable or important than it is in 2011. That's true no matter what the trucking job, but it's especially true in the shop

October 12, 2011

Too Much Fine Print? Warranties Can Be Hard to Understand, But Effort Is Necessary

Big fleets often write their own terms when it comes to claims on a manufacturer's warranty

September 19, 2011

Arsenault Survey Shows How Fleets Operate Preventive Maintenance Programs

According to an ongoing survey by Arsenault Associates, 56% of fleets that employ maintenance software use it first and foremost to automate preventive maintenance scheduling

September 9, 2011

Old Dominion's Green Shop

Old Dominion Freight Line has implemented environmentally conscious programs at all 31 of its shops in the lower 48 states

May 11, 2011

Fewer than Half of Fleets Use Fleet-Specific Software for Maintenance

Fewer than 44 percent of fleets maintain their vehicles using software designed for that specific purpose, and one in three still uses paper and pencil or nothing at all, according to a survey by a maintenance software supplier

May 3, 2011

Ready for Reman

The average age of a truck in the U.S. fleet is now about 6.7 years. That's about 11 months older than the historical average and the oldest it has ever been, according to ACT data going back to 1979

April 8, 2011

How IT Can Help With Warranty Recovery

Probably at least half of the hundreds of thousands of over-10-unit fleets in the U.S. are managed manually - by "white board," yellow note pad, and by Excel spreadsheet - according to one estimate

March 28, 2011

Arsenault: Don't Over-Buy on Parts

Many maintenance shops buy more parts than necessary, in effect storing company cash on parts room shelves

March 2, 2011

Have Maintenance Expertise, Will Travel

Some of the most well-known members of ATA's Technology and Maintenance Council have become limited-time executives, spreading their expertise over a number of smaller truck fleets as they spend time with each client to help them get the most out of their maintenance operations

January 5, 2011

Are You Greasing Right?

The best grease in the world won't do the job if it doesn't get to where it's needed. That's why it's important to train technicians on proper greasing procedures

October 12, 2010

CSA 2010: Maintenance Musts

Vehicle maintenance is one of the top areas where fleets are at risk under the Federal Motor Carrier Safety Administration's new CSA 2010 program

August 26, 2010

Suggestions for Meeting CSA 2010 Regulations in the Shop

Checking out idled trucks used for spare parts during the economic downturn before they return to service will be particularly important after new federal safety regulations go into effect in the fall of 201

March 8, 2010

Vertical Integration: Friend or Foe?

There is a creeping vertical integration in North American truck manufacturing

March 4, 2010

Four Ways to Make Onsite Product Training More Effective

When you spec a component, often training is part of the package. Training helps established suppliers set themselves apart from those selling cheap parts without any customer support, and generally there's no out-of-pocket expense to the fleet or dealer

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