Goodyear Adds Storm Priority Service
May 6, 2013 - Products
The Goodyear Tire & Rubber Co. has launched Goodyear Storm Priority, a new service designed to help keep utility trucks up and running as crews work to restore power during and after severe weather incidents.
As utility crews and their trucks spring into action, the risk of tire damage due to storm-related debris grows exponentially. Goodyear Storm Priority helps utility trucks stay on the road so utility crews can continue their power restoration efforts.
To access the Goodyear Storm Priority program during and after power outages and other emergency situations – or while trucks are on their way to help with power restoration efforts – utility fleets call a dedicated line: 1-855-STORMHQ.
Calls are immediately routed to the 24/7 Goodyear-FleetHQ Solution Center, where trained tire professionals capture vital information, including the location of the caller’s downed truck.
After collecting needed information, Goodyear-FleetHQ Solution Center professionals will locate and dispatch a service technician from the nearest participating Goodyear commercial truck tire dealer to the utility truck’s location. That technician will address the truck’s tire condition and help it return to service.