PHH Arval Enhances Driver-Facing Technology

August 2010, - Feature

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PHH Arval has added new functionality to its PHH InterActive for Drivers, its website, and PHH Connect, its mobile application.

With the new improvements, drivers can handle all aspects of their service cards online, including reporting lost or stolen cards, retrieving PIN numbers and checking the status of new cards.

Drivers can also now obtain registration renewal status, order duplicate registrations, check status of duplicate registration, and check the status of replacement plates. Drivers can now request insurance cards online.

In addition to these new capabilities, drivers can also handle other functions from their computers and/or mobile devices, including mileage reporting, online vehicle ordering, and authorizing Motor Vehicle Record requests. Using the PHH Connect mobile app, which is available on Blackberry, iPhone, Windows Mobile and Android devices, drivers can instantly contact the appropriate PHH call center for help with maintenance, accidents, or other needs.

"Our goal in every technology release is to enhance driver and vehicle productivity," said Cheryl Middleton, PHH Arval product manager for client-facing technology. "The additional functions we've added to our driver-facing technology portals are designed to provide fleet drivers with easy, robust, 24/7 access to fleet-related transactions and information, so they can spend more time doing the jobs they are paid to do."

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