YRC Launches Refund Program

January 2010, - Feature

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YRC Inc., a subsidiary of YRC Worldwide, has launched a new program that offers shippers a 100 percent refund if their shipments fail to deliver on the scheduled day of service.

The new No-fee, Money-back Standard Service Guarantee, effective this month, automatically guarantees shipment on YRC and YRC Reimer standard less-than-truckload schedules across the contiguous 48 states and between the U.S. and Canada. If YRC fails to delivery by the end of the day on the scheduled day of service, it will reimburse all net line-haul charges and fuel surcharges.

"Shippers want peace of mind, knowing their goods will deliver as scheduled," said Mike Smid, president of YRC Inc. and chief operations officer for YRC Worldwide. "Given the performance excellence of our comprehensive network, it was an easy decision to offer the added value of a guarantee at no additional charge."

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