Related: TravelCenters of America Opens Nominations for Citizen Driver Award
New Report Highlights Truck Driver Preferences on the Road
One20 has released its inaugural TopOne20 report highlighting data about drivers, their travel center preferences, and other industry trends.

Graphic via One20

Graphic via One20
One20 has released its inaugural TopOne20 report highlighting data about drivers, their travel center preferences, and other industry trends.
TopOne20 provides a view of driver behavior using more than 3,000 driver-collected insights to help companies that serve the trucking industry improve life on the road for drivers.
The effects of technology had a clear impact on the report. One20 found that fewer than 50% of those surveyed were ELD-compliant. The same percentage of drivers shop online and were found to make more informed product decisions. The top 25 items sold to drivers were found to cost 37% less on Amazon than at travel centers.
TA and Petro Shopping Centers were named the preferred travel center chain, receiving top votes for best parking, cleanest facilities, and best restaurants.
“The information we’ve compiled from the driving community for the TopOne20 report is invaluable to the industry. We now know how many drivers are making online purchases, the technology drivers are using based on their ages, the payment methods they’re using on a day-to-day basis and their off-duty entertainment preferences,” said Christian Schenk, president and CEO of One20. “We’re working to improve life on the road for professional drivers and this data will enable us to better work with industry partners to create change.”
The TopOne20 report is designed to help companies selling goods and services to truckers make more informed product decisions, plan a selling strategy based on location, time and demographics, and identify the most used products and services to aid with partnership identification, discounting and marketing/merchandising.
One20 plans to release additional reports quarterly, with the next report scheduled for July 2017.
“We know which travel center chains were voted least favorite in a number of categories, and we’re not afraid to call out the industry giants that came in last,” Schenk said. “Drivers are very transparent and told us exactly what the industry needs to hear - we can do better. If your best customers are unhappy with your parking or think your bathrooms are dirty, it may be time for a change.”
More Drivers

Trucker Path Expands Reserved Parking Network
Trucker Path has added close to 6,000 more truck parking spaces to its Trucker Path Reserved Parking Network with the addition of Safe Truck Parking.
Read More →
EEOC Sues Texas Trucking Company Over Driver Age Limits
The agency says Trancasa USA rejected applicants over 65 and applied tougher driving-record standards to those over 60.
Read More →
Nussbaum, Roehl Announce Second Driver Pay Increase This Year
This year has seen a swath of major truck driver pay increases as freight capacity has tightened.
Read More →
From One Generation to the Next: How Mentorship Builds Safer Truck Drivers
After three decades in trucking, Harold Perry shares what he's learned about driver safety, mentorship, and helping the next generation build confidence behind the wheel.
Read More →
Truck Drivers Need More Than Another Alert
Fleets have more visibility into truck health, safety events, and driver activity than ever. The next challenge is turning all that information into useful guidance for the person who has to decide what to do next.
Read More →
FMCSA Removes 110 Truck Driver Training Schools from Certified ELDT List
Federal regulators also are targeting more than 160 additional training providers and launching a nationwide audit of third-party CDL skills testers as part of a broader crackdown on trucking fraud.
Read More →
Hours of Service Pilot Programs: FMCSA Readies for 2027 Rollout
Two pilot programs could eventually reshape hours-of-service rules, giving truck drivers options to pause their 14-hour clock or use longer split sleeper rest periods.
Read More →
Medical Cards, English Proficiency Reshape Roadcheck Violations
Medical-card violations jumped to the top of the driver out-of-service list during CVSA’s 2026 International Roadcheck, while English-language proficiency violations appeared among the leading violations for the first time.
Read More →
Driver Trust Can Make or Break the Success of Fleet Safety Technology
New Teletrac Navman research suggests that onboarding, transparency about driver data, and positive feedback can play a significant role in how commercial drivers respond to safety and coaching technology.
Read More →
EEOC Sues KLLM Over Alleged Sex Discrimination in Driver Training
KLLM is facing a federal sex-discrimination lawsuit over policies the EEOC alleges put female truck driver trainees at a disadvantage.
Read More →
