Yellow Freight System, Overland Park, Kan., is the first company in its industry sector to earn systemwide ISO 9001 certification.

ISO 9001 standards represent the most current thinking of the International Organization for Standardization, made up of national standards institutes in 130 countries.
The certification is becoming a prerequisite for doing business with a growing number of major manufacturers and signifies world-class quality in all facets of operations, says Yellow.
The ISO 9001 certification applies to every service center in the Yellow transportation network. Among requirements for certification are having a quality program in place, including a mechanism to document and measure compliance with operational goals, and having processes and procedures that are consistent from location to location. Managers at each facility also are required to demonstrate a mastery of all operational processes.
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