Arrow Trucking Co., Tulsa, OK, has enhanced its website, www.arrowtrucking.com, to give customers the ability to tender loads, access load documents and learn the tariff miles form city to city.
After a customer enters basic load information, such as commodity, weight, height, billing specifics and special instructions, the order is sent to their assigned CSR though a direct e-mail link, then an e-mail confirmation is sent if Arrow can cover the load.
Customers can also see their load paperwork, such as shipping orders and waybills. A database
of scanned images can be searched by load origination, destination, reference number or date.
After a customer enters basic load information, such as commodity, weight, height, billing specifics and special instructions, the order is sent to their assigned CSR though a direct e-mail link, then an e-mail confirmation is sent if Arrow can cover the load.
Customers can also see their load paperwork, such as shipping orders and waybills. A database
of scanned images can be searched by load origination, destination, reference number or date.
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