Commentary: Looking Back, Looking Forward
One fleet exec's perspective on the top industry issues.
As the year drew to a close, we looked back on the last 12 months, identifying the high points and low points, our challenges and triumphs, and hopefully, what we learned.
How Do Your Drivers Measure Up?
Make sure you’re evaluating your drivers’ performance by using the correct metrics
The face of your company that customers (and often, their customers) see most is not that of the CEO, CFO, or even the fleet manager. It’s that of your driver. Who has a major impact on your company’s bottom line when it comes to fuel consumption efficiency, non-scheduled maintenance, and accident avoidance? Again, it’s your driver. So having the right metrics to evaluate driver performance is absolutely essential to the success of your business. But what are those “right metrics?”