What do your customers value? A survey of HDAW attendees said availability/delivery of a product was the top thing, followed by the product knowledge of your sales staff, and third by customer service/ease of doing business
'Aftermarket companies will be the primary drivers of many all-new product and service opportunities for both the consumer and commercial-vehicle industries," predicted the Automotive Aftermarket Industry Association in a detailed report published late last year
It's easy to get excited by all the possibilities technology offers us today. It's also easy to be intimidated and concerned about the challenges increasing technology in trucks poses to the independent distributor and service provider
In this uncertain economic and financial environment, you may want to keep your company's finances and credit information to yourself
With slowing freight volumes and high fuel costs squeezing fleet profits, your customers may be looking to trim costs wherever they can, including in their parts purchases
Relationships - whether among family members, friends, colleagues, or business associates - enrich our life experiences. And they are never more needed, more appreciated, or more important than during challenging times
Every truck manufactured with a 2007 and later diesel engine is equipped with a diesel particulate filter. Many bus fleets started using them in 2005. There are something like 2 million DPFs, as they're called, in North America already
I had a call recently from a young distributor looking for a part. I had met him at Heavy Duty Aftermarket Week this year. After taking care of his part need, we discussed the upcoming HDAW '09 event
Every day, millions of replacement parts are purchased in North America for commercial trucks
Heavy duty distributors and product specialists have lost market share over the last 15 years, especially to independent garages, but there are opportunities for growth in several areas
HDT's Day At The Races [Photos]
Photos: 2016 HDT Top 20 Product Awards
Rush Truck Centers 10th Annual Tech Skills Rodeo
Photos:Truck Parts Retail Experience of the Future
We offer e-newsletters that deliver targeted news and information for the entire fleet industry.
Scott Sutarik from Geotab will answer your questions and challenges
Steve Carlson from Xantrex will answer your questions and challenges
On the Spot: The Inaugural NACV Show [Video]
On the Spot: Kinedyne at the NACV Show
On the Spot: The Mack Trucks Anthem Launch [Video]
Ultimate Test Drive Video: T680 With Paccar Automated Transmission
ThermoTrack Monitors Tanker Temperature and Location
Stoneridge's ELD Solution Verified By Third-Party Analyst
Anco Wiper Blades Fit Medium- and Heavy-Duty Trucks
Stoughton Launches Platinum Series Grain Trailer