Investcorp Sells Fleetpride

Investcorp is selling heavy-duty truck and trailer parts retailer FleetPride Inc. to global investment firm TPG. FleetPride, based in The Woodlands, Texas, was established in 1999 as a result of the merger of Quality Distribution Service Partners and HDA Parts System Inc. It was bought by Bahrain-based Investcorp in 2006.

Hino engines rank highest in customer satisfaction for a fifth consecutive year.


Medium-Duty Engine Problems Decrease, Downtime Increases

As medium-duty truck engine technology advances, more complicated repairs lead to more unscheduled downtime, according to the J.D. Power and Associates 2012 U.S. Medium-Duty Truck Engine and Transmission Study


What HD Distributors Should Know About Cloud Computing

Cloud computing has been getting a lot of attention in the information technology space. Before you put your head in the cloud, though, there are some things you should understand about the concept of cloud computing


Diagnosing Your Aftermarket Sales Force

What are some of the most common weaknesses of aftermarket parts sales staff, and how can you work to correct them? Find out in this Q&A with Chuck Udell, senior partner of Essential Action Design Group, Leawood, Kan., management consultants specializing in heavy-duty and automotive aftermarket operations


Understanding Wheels and Torque

What do a pregnant woman from Maryland, a 48-year-old man from Ontario, and a driver in Seattle have in common? They are all victims of truck wheel-off incidents - a truck wheel flew off on the highway and struck their vehicles, in one case fatally


Aftermarket: Today's Trucks Demand More from Filters

If you have customers who think a filter's a filter, you've got an opportunity to educate them about why today's high-tech engines need a correspondingly sophisticated filtration system. For instance, take the plunger out of a fuel injector from one of today's diesel engines and hold it in your hand. The warmth of your hand will make the metal expand so you can't get the plunger back inside the barrel


Developing your Green Marketing Strategy

Everybody talks about being "green" in their business practices, and consumers often say they want to buy "green" products. But the disparity between talk and action is often wide


Using Technology to Smooth the Repair Order Process

When a driver pulls a truck into a service shop for a repair, scheduled or not, a service writer must bring together a lot of information before a work order can be generated. At the bare minimum,


Vehicle Electronics: How Have They Changed the Aftermarket Business?

As sophisticated electronics move from the engine to other parts of the truck, such as multiplexed dashboards, antilock brakes, stability and traction control and transmissions that talk to the engine, it becomes an ever more challenging tas


Competing through Relationships

At a time when the independent parts and service provider is faced with increasing competition from industry consolidation, cheap overseas parts and online ordering, how do you compete


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