Aftermarket

The best way to stay on the leading edge is to look and move toward the fringe of what we know and don't know. This is where the roots of innovation grow. Scientists call this area the "event horizon," like the edge of a black hole.

Articles

Are You Pursuing Best Practices, or 'Next Practices'?

A fundamental challenge to our industry is our historical over-reliance on each other for insight. We seem to celebrate regurgitating and repackaging what ‘everyone knows’, rather than challenging ourselves to think different.

Articles

Slow Economy, Government Regs Will Help Drive Aftermarket Brake Business

The slow economic recovery and the federal government's new Compliance, Safety, Accountability enforcement program will help drive demand for aftermarket pads and shoes for Class 4-8 trucks, according to a new study by Frost & Sullivan, while increasing demand for disk brakes could prove a challenge to independent service providers.

Michael Marks discusses how companies can differentiate themselves with the help of outsourcing.

Articles

How to Use Outsourcing to Focus on What Makes Your Distributorship Unique

Do you think of outsourcing as something to be done because you simply can't get everything done you need to? If so, you may be missing an opportunity to think strategically and use outsourcing to help you focus on the "magic dust" that makes your business unique.

Articles

Service Survey: Fleets Say They Want to Outsource More

Fleets continue to say they want to outsource more service work, but they've been saying that for a while, and the actual amount of oursourcing has remained pretty stable, according to surveys done by MacKay & Company, a market research and consulting firm specializing in heavy-duty equipment.

Schinzing’s team, which consists of engineers, technicians, quality control people and parts changers, assumes that 100% of the circuit paths and 100% percent of the components on the units it receives are bad. “Our testing tells us whether that is true or not,” he said.

Articles

A Passion for Electronics Remanufacturing

To understand Electronics Remanufacturing Co. (ERC), you need to first understand President Russ Schinzing and his passion for electronics. That passion helped lead to ERC being honored with Mike Hill Heavy Duty Remanufacturer of the Year Award.

Articles

HDAW '13 Sets Records (With Photo Gallery)

A record-breaking number of exhibiting suppliers and independent HD distributors participated in the 8th annual Heavy Duty Aftermarket Week (HDAW ’13) last month in Las Vegas. Check out our slide show to get a feel for the event.

From left, Prime Inc.'s Paul Higgins, Republic Services' Roy Svehla, and Ahern Rentals' Jon Cain discuss their parts-buying habits during Heavy Duty Aftermarket Dialogue.

Articles

Fleets Offer Aftermarket Insights During HDAW Dialogue Event

Attendees at the first Heavy Duty Aftermarket Dialogue in Las Vegas recently got some anecdotal insights into fleet parts and service buying trends via a panel discussion with three fleet representatives, including thoughts on OE vs. aftermarket parts, training, new vs. reman, and price.

If airlines can charge extra to handle your baggage, Workman says, distributors should charge extra for services like delivery.

Articles

The Value Of Separation for HD Distributors

The airlines have started charging separately for everything from shipping your luggage to getting a better place in line. Maybe it's time for distributors to look at a similar "unbundling" strategy.

One trend affecting the aftermarket is increased focus on remanufacturing.

Articles

Aftermarket Outlook: Near-Term Spotty; Consolidation, Reman Among Long-Term Trends

LAS VEGAS -- The aftermarket, like the trucking industry at large, has been in a bit of a slump the last six or seven months, and Stu MacKay, president of MacKay & Co., thinks it will continue for at least a little while

Meritor displayed its new AllFit, Green and Genuine packaging at HDAW. The company borrowed from the retail market for the shock absorber packaging.

Articles

Meritor Aftermarket Launches Meritor AllFit and Meritor Green Series

LAS VEGAS -- Meritor launched two new product series, Meritor AllFit and Meritor Green, with new all-makes shock absorbers the first in the Meritor AllFit line

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