Aftermarket

Denise Rondini

Articles

Commentary: The Fleet's Role in Strengthening the Repair Chain

No matter how many parts a fleet buys from Amazon, it still is going to need local support, says Aftermarket Contributing Editor Denise Rondini.

Denise Rondini

Articles

Commentary: Finding a Good Fit When Selecting a Service Provider

For outsourcing to be successful the fleet has to find a provider that is a good fit for its operation. While there is no quick formula you can use to find the perfect company, there are some actions you can take that will get you close to finding the service provider that will mesh best with your operation, writes Aftermarket Contributing Editor Denise Rondini,

Articles

Evaluating Options for Outside Service

Turnaround time, competency of technicians, and cost are just a few of the factors that go into a fleet’s decision to outsource maintenance and repair.

Denise Rondini

Articles

Commentary: Product Standards Coming to Heavy-Duty Market

Wouldn’t it be great if there were a consistent way for everyone across the supply chain to have the same information about heavy-duty truck parts?, asks Aftermarket Contributing Editor Denise Rondini in her Aftermarket Insight column.

One key to effective outsourcing isn't the technician -- it's the data. Photo: PacLease

Articles

Reports: The Final Piece of the Outsourcing Equation

One concern fleets have when considering outsourcing their maintenance and repair is that they will lose control over that portion of their operation. Paying attention to reporting can help address that fear.

Denise Rondini

Articles

Commentary: Behind the Scenes With a Non-OE Aftermarket Parts Maker

There is a debate about the difference between OEM and aftermarket replacement parts, with many people thinking aftermarket parts manufacturers can't provide the quality, availability, and warranty as OEMs. At least one aftermarket parts manufacturer thinks that is changing. Commentary by Aftermarket Contributing Editor Denise Rondini.

Chris Baer Photo: Vipar

Articles

Vipar’s New Chief Chris Baer Talks Growth

We spoke with Vipar Heavy Duty's Chris Baer, who recently took over as head of the truck-parts marketing group, about the restructured organization and how it is now well-positioned for the future.

Denise Rondini

Articles

Commentary: 3 Lessons Learned at TMC

The spring meeting of the Technology & Maintenance Council usually is a place where ideas flow freely and best practices are shared, and things were no different in Nashville this year.

Joe Mejaly Photo: Denso

Articles

Q&A: Denso's Joe Mejaly Talks Heavy-Duty Aftermarket

Joseph Mejaly, senior vice president operations, sales, strategic planning, and marketing at Denso, defines what the company is and shares his thoughts on growing the company’s heavy-duty business, e-commerce, and the future

Denise Rondini

Articles

Commentary: Who's Going to Earn Your Parts and Service Business?

In a panel at this year's Heavy Duty Aftermarket Week, suppliers and distributors discussed how service providers who are easy to do business with are the ones that will come out on top.

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