Aftermarket

151  -  173  of  173

January 2010, TruckingInfo.com - Feature

It's Time For Telematics

Telematics has moved beyond satellite solutions. (Photo by STF)

By Steve Sturgess, Executive Editor

'Aftermarket companies will be the primary drivers of many all-new product and service opportunities for both the consumer and commercial-vehicle industries," predicted the Automotive Aftermarket Industry Association in a detailed report published late last year

Tags: Technology

January 2010, TruckingInfo.com - Feature

Turn Technology Into Profits

Don't adopt technology for technology's sake, but so you can better serve your customers. (Photo by Jim Park)

By Deborah Lockridge, Editor

It's easy to get excited by all the possibilities technology offers us today. It's also easy to be intimidated and concerned about the challenges increasing technology in trucks poses to the independent distributor and service provider

Tags: Issues

January 2010, TruckingInfo.com - Feature

MEMA Financial Services - Because no news isn't always good news

In this uncertain economic and financial environment, you may want to keep your company's finances and credit information to yourself

Tags: Business

January 2010, TruckingInfo.com - Feature

Getting To Know You - Everyone wants to know why fleets buy, but the reasons behind those decisions can be as individual as the people who make them

With slowing freight volumes and high fuel costs squeezing fleet profits, your customers may be looking to trim costs wherever they can, including in their parts purchases

Tags: Business

January 2010, TruckingInfo.com - Feature

Partnerships Key During Challenging Times

By Guest column Joe McAleese

Relationships - whether among family members, friends, colleagues, or business associates - enrich our life experiences. And they are never more needed, more appreciated, or more important than during challenging times

Tags: Business

January 2010, TruckingInfo.com - Feature

DPF Maintenance

Diesel particulate filters may offer distributors a service opportunity. (Photo by STF)

By Steve Sturgess, Executive Editor

Every truck manufactured with a 2007 and later diesel engine is equipped with a diesel particulate filter. Many bus fleets started using them in 2005. There are something like 2 million DPFs, as they're called, in North America already

Tags: In the Shop

January 2010, TruckingInfo.com - Feature

Network Your Way To Success

By Guest column Marc Karon

I had a call recently from a young distributor looking for a part. I had met him at Heavy Duty Aftermarket Week this year. After taking care of his part need, we discussed the upcoming HDAW '09 event

Tags: Business

January 2010, TruckingInfo.com - Feature

Why Do Fleets Buy?

Every day, millions of replacement parts are purchased in North America for commercial trucks

Tags: Business

January 2010, TruckingInfo.com - Feature

HDAW '08 Report - Aftermarket: Where it's been, where it's going

Heavy duty distributors and product specialists have lost market share over the last 15 years, especially to independent garages, but there are opportunities for growth in several areas

Tags: Issues

January 2010, TruckingInfo.com - Feature

Managing Shop Waste

Have you looked in your shop's trash lately? If it's like a lot of shops, you may find aerosol cans, mud flaps, truck batteries, rechargeable flashligh

Tags: In the Shop

January 2010, TruckingInfo.com - Feature

Automatic Brake Adjusters: First Line Of Defense

Maintenance and repair of brakes has always been a vital, and sometimes overlooked, part of a heavy-duty PM program

Tags: In the Shop

January 2010, TruckingInfo.com - Feature

TMC: Not Just For Fleets

How well do you know your customers? Do you know the superficial stuff, like their birthday or which sports team they follow

Tags: In the Shop

January 2010, TruckingInfo.com - Feature

Ordering Parts Online

Most parts distribution and warehouse operations use sophisticated management and inventory control software

Tags: Technology

January 2010, TruckingInfo.com - Feature

Automate & Save

Controlling inventory is perhaps the most important aspect of a parts warehouse/distributor operation. How well inventory is managed can often mean the difference between success and failure in the heavy duty parts business

Tags: Technology

January 2010, TruckingInfo.com - Feature

Improving The Technology Connection

As trucks, engines and components become ever more technologically sophisticated and complex, people who work on trucks for a living are facing increasing difficulties in getting access to some of the information they need to diagnose and repair those trucks

Tags: Technology

January 2010, TruckingInfo.com - Feature

Engine of Opportunity

Opportunities abound in fixing gremlins on engines from previous emissions mandates. (Photo by STF)

By Steve Sturgess, Executive Editor

There have been an unprecedented number of changes and new technologies over the last few years as engine manufacturers struggled to meet the mandates of the Environmental Protection Agency's emission regulation

Tags: In the Shop

January 2010, TruckingInfo.com - Feature

The Smart Shop: The Latest in Shop Management Software

Shop management software can be a valuable tool to bring your repair center into the 21st century. (Photo by Collective Data)

By Diana Britton, Managing Editor

When Eric Adkins, president of Nationwide Truck Service, goes on vacation to Cancun, Mexico, he'll certainly be at peace sitting on the white beaches, watching the sunset and the waves

Tags: Technology

January 2010, TruckingInfo.com - Feature

Putting a Price on Value

You get product into your customers' hands faster than your competitors. Is that what the customer really wants? For some, that will add value. For others, it won't. (Photo by Jim Park)

By Jim Park, Contributing Editor

Twenty-eight bucks for a windshield wiper? I was driving through Maine on one of those oppressive gray days when moisture permeated the air

Tags: Business

January 2010, TruckingInfo.com - Feature

Building a Better Salesperson

Most sales reps are stuck in a sales model that emphasizes features and benefits, but leaves the customer guessing about the bottom-line impact of products on their business.

By Steve Rose, Guest Contributor

The commercial vehicle industry is facing one of its most difficult periods in decades, thanks to economic and EPA regulatory issues

Tags: Business

January 2010, TruckingInfo.com - Feature

The Battle Over Access to Repair Information

By Deborah Lockridge, Editor, and Tom Berg, Senior Editor

Have you ever had a longtime customer buy new trucks and tell you he can't give you his parts and service business anymore

Tags: Issues

January 2010, TruckingInfo.com - Feature

Parts By Number: VMRS Codes

TMC's VMRS codes provide 'universal translator' for parts and maintenance. (Photo by Jim Park)

By Deborah Lockridge, Editor, and Jim Beach, Contributing Editor

Back in the late '60s, some people in the trucking business got together and decided to come up with a system that used numbers to describe parts and maintenance activitie

Tags: Technology

January 2010, TruckingInfo.com - Feature

Leveling the Playing Field: Latest in Diagnostics

The pro-link iQ from Nexiq presents information in a highly intuitive fashion, using a graphic user interface and an easy-to-use touch screen.

By Steve Sturgess, Executive Editor

If the heavy-duty independent repair community is going to hold its own against original equipment franchised dealers, it is going to need two thing

Tags: In the Shop

January 2010, TruckingInfo.com - Feature

The Graying of the Aftermarket

Offer younger employees assignments outside their normal sphere to keep them challenged. Here, a part sales representative sells a part to a walk-in customer at Mascot Truck Parts. (Photo by Jim Park)

By Diana Britton, Managing Editor

While distributors aren't exactly going on hiring sprees these days, there is a major issue within the industry that is being overshadowed by the current economic situation

Tags: Issues

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