Aftermarket

101  -  150  of  210

January 2013, TruckingInfo.com - Feature

Gabriel Now Directly Distributes to Heavy-Duty Aftermarket Suppliers and Distributors

The Original Gabriel announced that it is now distributing its Fleetline and GasSLX products directly to heavy-duty aftermarket suppliers and distributors

Tags: Managing the Shop

January 2013, TruckingInfo.com - Feature

CSA Changes Mean More Attention to Maintenance Items Than Ever

The latest revision to the way the federal government assesses fleet safety and compliance will mean the Vehicle Maintenance BASIC just got more important than ever

Tags: Issues, CSA, Aftermarket, Compliance

December 2012, TruckingInfo.com - Feature

The Business Case for Synthetic Lubes

By Jim Park

For years, some fleets have turned to synthetic engine oils for easier starts in cold-weather climates and to help them extend oil drain intervals. But if that's the only selling point you're using for synthetic lubes, it may be time for some consumer education

Tags: Managing the Shop, Engine Oil, Maintenance, Aftermarket, API, Lubricants

December 2012, TruckingInfo.com - Feature

Does the MIL Lamp Spell Aftermarket Opportunity?

By Jim Park, Equipment Editor

Your customers are going to be seeing a lot more of that ubiquitous yellow engine-shaped icon on their dashboard with the latest model trucks.

Tags: Managing the Shop, EPA, Diagnostics

December 2012, TruckingInfo.com - Feature

A Different Way to Sell

By Deborah Lockridge, Editor in Chief

'People continue to sell as if they were in a quaint Norman Rockwell painting. That no longer works like it used to." Instead, says Rich Farrell, president of Tangent Knowledge Systems and author of the book "Selling has Nothing to do with Selling," a salesperson should play the role of a "change agent" rather than the more typical product-centric transactional approach

Tags: Business, Sales, Aftermarket

December 2012, TruckingInfo.com - Feature

Supplier Panel Announced for Heavy Duty Aftermarket Dialogue

The Heavy Duty Manufacturers Association and MacKay & Company have announced the participants for the Heavy Duty Supplier panel, one of the three Industry Expert Discussion Panels to take place as part of the Heavy Duty Aftermarket Dialogue conference

Tags: Business, HDMA, Aftermarket

December 2012, TruckingInfo.com - Feature

4 Ways to Avoid Selling Counterfeit or Substandard Parts

Can you tell the difference? On the left is a genuine Bendix MV-3 dash valve. On the right is a counterfeit version.

By Deborah Lockridge, Editor in Chief

One of your customers gets sued when his truck is involved in a fatal crash. Faulty brake parts are blamed. Before you know it, you get dragged into court because you sold it to him. You may say, "I didn't make it! I didn't know it wasn't safe!" The answer from the courts may well be, "You should have.

Tags: Issues

December 2012, TruckingInfo.com - Feature

Rush Truck Centers Technicians Test Skills in Rodeo

By Jim Park, Equipment Editor

SAN ANTONIO -- Almost 100 truck technicians from across the Rush Truck Centers dealer chain are gathered in San Antonio, Texas, this week to test their skill levels against their peers

Tags: Managing the Shop, Dealers, Rush

November 2012, TruckingInfo.com - Feature

Engine Problems Spell Aftermarket Opportunity

By Jim Park, Equipment Editor, and Tom Berg, Senior Editor

You don't have to go far to find a fleet having trouble with engines, spelling opportunities for aftermarket parts and service. In its 2012 U.S. Heavy-Duty Truck Engine and Transmission Study, J.D. Power and Associates found 46% of owners of one-model-year-old engines experienced some type of engine-related problem, up from 42% in 2011

Tags: Managing the Shop, Engines

November 2012, TruckingInfo.com - Feature

Maintenance Tips for Air and Fuel Systems

There's been a lot of attention paid lately to engine problems driven by new, more complex equipment developed to meet emissions regulations. Sometimes the most basic systems get overlooked because they aren't part of the new technology-driven dynamic.

Tags: Managing the Shop, Engines

November 2012, TruckingInfo.com - Feature

Investcorp Completes Sale of FleetPride

Aftermarket truck and trailer parts distributor FleetPride has been sold to U.S.-based TPG Capital, one of the largest private equity investment firms globally, for more than $1 billion

Tags: Business, Aftermarket, FleetPride, Parts

November 2012, TruckingInfo.com - Feature

Massachusetts Votes in Right to Repair; Truck, Engine Makers Say it's a Bad Fit

One of the issues truck makers have with Massachusetts' ballot measure is that custom-spec'ed trucks are so individual in nature, the amount of information required is daunting.

By Deborah Lockridge, Editor in Chief

When the Massachusetts state Legislature passed the nation's first right to repair law earlier this year, it excluded vehicles over 10,000 pounds. Last week, state voters overwhelmingly approved a different version of the law, which includes all motor vehicles sold in the state

Tags: Issues

November 2012, TruckingInfo.com - Feature

TARA Chooses Wade & Partners as New Association Manager

The Truck Frame and Axle Repair Association has decided to make Wade & Partners the management team to lead the association, effective immediately.

Tags: Business, Associations

October 2012, TruckingInfo.com - Feature

HDA Truck Pride Automates Purchase Orders

HDA Truck Pride has signed a multi-year joint agreement with HDX Services and GCommerce to automate the Purchase Order to Invoice process between its members, HDA Truck Pride headquarters, and its vendor and end-user partners

Tags: Technology

October 2012, TruckingInfo.com - Feature

Investcorp Sells Fleetpride

Investcorp is selling heavy-duty truck and trailer parts retailer FleetPride Inc. to global investment firm TPG. FleetPride, based in The Woodlands, Texas, was established in 1999 as a result of the merger of Quality Distribution Service Partners and HDA Parts System Inc. It was bought by Bahrain-based Investcorp in 2006.

Tags: Issues

October 2012, TruckingInfo.com - Feature

Medium-Duty Engine Problems Decrease, Downtime Increases

Hino engines rank highest in customer satisfaction for a fifth consecutive year.

As medium-duty truck engine technology advances, more complicated repairs lead to more unscheduled downtime, according to the J.D. Power and Associates 2012 U.S. Medium-Duty Truck Engine and Transmission Study

Tags: Managing the Shop

October 2012, TruckingInfo.com - Feature

What HD Distributors Should Know About Cloud Computing

By Jim Beach, Contributing Editor

Cloud computing has been getting a lot of attention in the information technology space. Before you put your head in the cloud, though, there are some things you should understand about the concept of cloud computing

Tags: Technology

October 2012, TruckingInfo.com - Feature

Diagnosing Your Aftermarket Sales Force

By Deborah Lockridge, Editor in Chief

What are some of the most common weaknesses of aftermarket parts sales staff, and how can you work to correct them? Find out in this Q&A with Chuck Udell, senior partner of Essential Action Design Group, Leawood, Kan., management consultants specializing in heavy-duty and automotive aftermarket operations

Tags: Business

September 2012, TruckingInfo.com - Feature

Understanding Wheels and Torque

What do a pregnant woman from Maryland, a 48-year-old man from Ontario, and a driver in Seattle have in common? They are all victims of truck wheel-off incidents - a truck wheel flew off on the highway and struck their vehicles, in one case fatally

Tags: Managing the Shop

September 2012, TruckingInfo.com - Feature

Aftermarket: Today's Trucks Demand More from Filters

By Deborah Lockridge, Editor in Chief

If you have customers who think a filter's a filter, you've got an opportunity to educate them about why today's high-tech engines need a correspondingly sophisticated filtration system. For instance, take the plunger out of a fuel injector from one of today's diesel engines and hold it in your hand. The warmth of your hand will make the metal expand so you can't get the plunger back inside the barrel

Tags: Managing the Shop

September 2012, TruckingInfo.com - Feature

Developing your Green Marketing Strategy

By Gary McCoy, Guest Columnist

Everybody talks about being "green" in their business practices, and consumers often say they want to buy "green" products. But the disparity between talk and action is often wide

Tags: Business

September 2012, TruckingInfo.com - Feature

Using Technology to Smooth the Repair Order Process

By Jim Beach, Contributing Editor

When a driver pulls a truck into a service shop for a repair, scheduled or not, a service writer must bring together a lot of information before a work order can be generated. At the bare minimum,

Tags: Technology

September 2012, TruckingInfo.com - Feature

Vehicle Electronics: How Have They Changed the Aftermarket Business?

By Deborah Lockridge, Editor in Chief

As sophisticated electronics move from the engine to other parts of the truck, such as multiplexed dashboards, antilock brakes, stability and traction control and transmissions that talk to the engine, it becomes an ever more challenging tas

Tags: Technology

September 2012, TruckingInfo.com - Feature

Competing through Relationships

By Commentary Deborah Lockridge, Editor in Chief

At a time when the independent parts and service provider is faced with increasing competition from industry consolidation, cheap overseas parts and online ordering, how do you compete

Tags: Business

September 2012, TruckingInfo.com - Feature

Customers: Give 'em What they Want

By Jim Park, Equipment Editor

A few three-martini lunches and a hunting trip won't hurt your chances of keeping a good customer, but it will take more than a few perks to keep today's fleets coming back

Tags: Managing the Shop

June 2012, TruckingInfo.com - Feature

How Technology is Changing the Way Fleets Buy Parts

By Jim Beach, Contributing Editor

A decade ago, selling truck parts was mostly a face-to-face (or least voice-to-voice) business. Distributors used outside salespeople to call on fleets, independent repair shops or other service providers to build typical sales relationships

Tags: Technology

June 2012, TruckingInfo.com - Feature

Branching Out Into New 
Markets

By Deborah Lockridge, Editor in Chief

The heavy-duty aftermarket's been a busy place the past year as customers played catch-up on purchasing and maintenance after delaying both during the recession. That growth is slowing, however, which may make it a perfect time to consider branching out into new markets, new product lines and new endeavors

Tags: Business

June 2012, TruckingInfo.com - Feature

Owner-Operators: 
Today's New Breed

Availability can often trump price on critical parts for many owner-operators, who don't have many options for backup if the truck goes down while under a load.

By Deborah Lockridge, Editor in Chief and Jim Park, Contributing Editor

There are three kinds of people in this world: those who make things happen, those who watch things happen and those who wonder what happened. The recent recession culled many owner-operators from the latter category

Tags: Issues

June 2012, TruckingInfo.com - Feature

Aftermarket Service Providers Can Help Customers Over CSA Hurdles

Building a PM program and tracking maintenance records brings expertise to your small fleet customers that they may not have internally.

By Jim Park, Contributing Editor

With 514,000 carriers running 9 million trucks and buses to contend with, the Federal Motor Carrier Safety Administration has had to develop a more effective way of tracking safety violations. It's called CSA, short for "Compliance, Safety, Accountability.

Tags: Managing the Shop

May 2012, TruckingInfo.com - Feature

Near-Term Aftermarket Outlook a Double-Edged Sword

The burgeoning retrofit market offers opportunities for aftermarket sales as well as service and cleaning.

By Jim Park, Contributing Editor

The recession has been good for some aftermarket parts and service providers, but others took a bit of a thrashing between 2008 and 2011. Many cash-strapped fleets decided to keep trucks in service longer, which meant an increase in parts sales and service opportunities

Tags: Business

May 2012, TruckingInfo.com - Feature

Superior Distributors Celebrates 50-Year Milestone

Superior Distributors Founder Howard Klein sits in his office in the 1970s. Below, Klein with his granddaughter Dana Klein, chief information officer, and son Rick Klein, vice president.

By Genevieve Conti, Assistant Editor

Superior Distributors in Elmwood Park, N.J., has come a long way since its start in the trunk of founder Howard Klein's '62 Falcon station wagon in 1962.

Tags: Business

January 2012, TruckingInfo.com - Feature

Dealer Perspective

By Commentary Deborah Lockridge, Editor in Chief

Each year, I spend some time chatting with some of the nation's top truck dealers, those nominated for the Truck Dealer of the Year award from American Truck Dealers association and sister publication Heavy Duty Trucking

Tags: Issues

January 2012, TruckingInfo.com - Feature

The Great Secret

Steph Sabo, Guest Columnist

By Steph Sabo, Guest Columnist

Everyone is always looking for a competitive advantage, one that will take them over the top. Well, your search can stop, at least for today. Spend your time looking into the Technology & Maintenance Council of the American Trucking Associations

Tags: Issues

January 2012, TruckingInfo.com - Feature

Five Ways Software Can Improve Your Bottom Line

By Jim Beach, Contributing Editor

It's a rare heavy-duty service shop or parts warehouse/distributor that doesn't use some kind of computer software in its operation. It might be as simple as an accounting package such as QuickBooks, or as complex as a full-feature

Tags: Technology

January 2012, TruckingInfo.com - Feature

Are You Planning For Succession?

Lack of planning could mean the end of your business.

By Deborah Lockridge, Editor in Chief

Last year, Midwest Wheel celebrated its 100th anniversary under a fourth-generation owner. Betts Spring is in its sixth generation and just promoted a sixth-generation Betts family member to vice president. But many more small businesses peris

Tags: Business

January 2012, TruckingInfo.com - Feature

Stronger Brakes on Class 8 Rigs Require Distributors to Learn About and Stock New Parts

New braking rules require shorter panic stops, but the resulting stronger brakes will have otehr benefits like increased fade resistance on long downgrades.

By Tom Berg, Senior Editor

Emerging from truck factories in the U.S. since Aug. 1 are road tractors that can stop in substantially shorter distances than those built earlier. It's due to a change in government stopping distance requirement

Tags: Managing the Shop

January 2012, TruckingInfo.com - Cover Story

Engines Today: How Are the EPA-Spec Engines From the Past Decade Performing?

By Tom Berg, Senior Editor & Deborah Lockridge, Editor in Chief

A lot of truck owners aren't particularly happy with some of their EPA-emissions-spec engines from the past decade, and that could spell aftermarket opportunities as those engines come out of warranty.

Tags: Engine

January 2012, TruckingInfo.com - Feature

Engines Tomorrow: What Types of Engines Will You Be Selling Parts for in the Future?

By Tom Berg, Senior Editor, Jim Park & Rolf Lockwood, Contributing Editors

The next step in engine emissions is targeting greenhouse gas emissions in heavy trucks. Because burning less fossil fuel means lower GHG emissions, truck makers soon must meet North America's first fuel economy standards for medium- and heavy-duty truck

Tags: Engine

October 2011, TruckingInfo.com - Feature

Aftermarket Products

Trojan heavy-duty starting battery Trojan's TransPower ST1000 high-performance AGM 31 heavy-duty starting batter

Tags: Managing the Shop

October 2011, TruckingInfo.com - Feature

Why You Need a Great Website

If you don't have a website - or if it leaves a bad impression - you might be invisible, or worse. Many fleets or shops won't buy from someone without a website because these customers can't check out the operation online.

By Jim Beach, Contributing Editor

Why is a website important? Because if you don't have one, you don't exist to a very large number of potential customers

Tags: Technology

October 2011, TruckingInfo.com - Feature

Extended Trade Cycles: Examining the Value of a Savvy Parts and Service Provider

As fleets extend trade cycles, they run into spec’ing and maintenance issues where a good parts and service provider can be invaluable. (Photo: Jim Park)

By Jim Park, Contributing Editor

Nobody likes surprises. Nevertheless, in the depths of the recent recession, fleets believing they could save a few dollars by holding onto equipment for another year or so got their share of surprises

Tags: Issues

October 2011, TruckingInfo.com - Feature

Top 5 Aftermarket Products Honored

Bendix Spicer Foundation Brake's Versadjuster is one of the Top 5 products selected.

Heavy Duty Aftermarket Journal's Top 5 products were selected by the editors from new product announcements published in HDAJ during 2010

Tags: Managing the Shop

October 2011, TruckingInfo.com - Feature

Smart Business: How You Can Use Brain-Boosting Strategies to Build Your Business

Deborah Lockridge, Editor

By Commentary Deborah Lockridge, Editor

I was reading an article in Newsweek about ways to boost brain performance, and it occurred to me that a number of key points could be applied to boosting business performanc

Tags: Business

October 2011, TruckingInfo.com - Feature

Aftermarket Products

Eaton Launches EverTough Eaton launched a new brand of drivetrain components, called EverTough, engineered specifically for the aftermarket with a new line of heavy-duty clutches

Tags: Managing the Shop

October 2011, TruckingInfo.com - Feature

Inventory Control: High-Tech Ways to Manage Parts Flow

Improvements in software and hardware used for inventory management have made it easier for distributors and shops to stay on top of trends in parts sales.

By Jim Beach, Contributing Editor

For anyone selling truck parts, managing inventory is the most basic part of the business. Automated inventory systems have been in use in the aftermarket business for year

Tags: Technology

October 2011, TruckingInfo.com - Feature

New CSA Federal Safety Program a Game-Changer for Aftermarket Service Shops

By Oliver B. Patton, Washington Editor

There's an alarm going off for businesses that repair and maintain heavy-duty trucks. Those who hear it are working hard to prepare themselves for the game-changing new federal truck safety regim

Tags: Issues

October 2011, TruckingInfo.com - Feature

Dealer vs. Distributor

Karon and Calbi agreed that a national network is an important dealer advantage -- one distributors need to come together to address.

By Deborah Lockridge, Editor in Chief

In a standing-room only session at Heavy Duty Aftermarket Week in Las Vegas in January, a panel discussion duked it out between the views of the dealer and the independent aftermarket distributor

Tags: Managing the Shop

October 2011, TruckingInfo.com - Feature

Beyond R-134a: What's Next for Mobile A/C Refrigerants?

(Above) The receiver-dryer's moisture indicator gives a quick visual cue about the refrigerants's condition. (Below) When a compressor overheats, the rubber end-caps can melt right off (right).

By Deborah Lockridge, Editor in Chief

In February, the U.S. Environmental Protection Agency issued final approval of HFO-1234yf as a refrigerant for air conditioners in new cars and light trucks

Tags: Managing the Shop

October 2011, TruckingInfo.com - Feature

Service Sells

Deborah Lockridge, Editor in Chief

By Commentary Deborah Lockridge, Editor in Chief

I recently needed a new pair of athletic shoes. Not that I'm particularly athletic, but I took a spill last year and my orthopedist said I need to wear good, supportive shoes to avoid continued knee and ankle problems. My 5-year-old New Balances weren't cutting it anymore

Tags: Business

October 2011, TruckingInfo.com - Feature

Why Distributors Might Want to Look into an Employee Ownership Plan

Employee stock ownership plans, known as ESOPs, are gaining in popularity. There even was federal legislation introduced earlier this year to expand their use

Tags: Business

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