Aftermarket

101  -  150  of  173

January 2012, TruckingInfo.com - Cover Story

Engines Today: How Are the EPA-Spec Engines From the Past Decade Performing?

By Tom Berg, Senior Editor & Deborah Lockridge, Editor in Chief

A lot of truck owners aren't particularly happy with some of their EPA-emissions-spec engines from the past decade, and that could spell aftermarket opportunities as those engines come out of warranty.

Tags: Engine

October 2011, TruckingInfo.com - Feature

Aftermarket Products

Trojan heavy-duty starting battery Trojan's TransPower ST1000 high-performance AGM 31 heavy-duty starting batter

Tags: In the Shop

October 2011, TruckingInfo.com - Feature

Why You Need a Great Website

If you don't have a website - or if it leaves a bad impression - you might be invisible, or worse. Many fleets or shops won't buy from someone without a website because these customers can't check out the operation online.

By Jim Beach, Contributing Editor

Why is a website important? Because if you don't have one, you don't exist to a very large number of potential customers

Tags: Technology

October 2011, TruckingInfo.com - Feature

Extended Trade Cycles: Examining the Value of a Savvy Parts and Service Provider

As fleets extend trade cycles, they run into spec’ing and maintenance issues where a good parts and service provider can be invaluable. (Photo: Jim Park)

By Jim Park, Contributing Editor

Nobody likes surprises. Nevertheless, in the depths of the recent recession, fleets believing they could save a few dollars by holding onto equipment for another year or so got their share of surprises

Tags: Issues

October 2011, TruckingInfo.com - Feature

Top 5 Aftermarket Products Honored

Bendix Spicer Foundation Brake's Versadjuster is one of the Top 5 products selected.

Heavy Duty Aftermarket Journal's Top 5 products were selected by the editors from new product announcements published in HDAJ during 2010

Tags: In the Shop

October 2011, TruckingInfo.com - Feature

Smart Business: How You Can Use Brain-Boosting Strategies to Build Your Business

Deborah Lockridge, Editor

By Commentary Deborah Lockridge, Editor

I was reading an article in Newsweek about ways to boost brain performance, and it occurred to me that a number of key points could be applied to boosting business performanc

Tags: Business

October 2011, TruckingInfo.com - Feature

Aftermarket Products

Eaton Launches EverTough Eaton launched a new brand of drivetrain components, called EverTough, engineered specifically for the aftermarket with a new line of heavy-duty clutches

Tags: In the Shop

October 2011, TruckingInfo.com - Feature

Inventory Control: High-Tech Ways to Manage Parts Flow

Improvements in software and hardware used for inventory management have made it easier for distributors and shops to stay on top of trends in parts sales.

By Jim Beach, Contributing Editor

For anyone selling truck parts, managing inventory is the most basic part of the business. Automated inventory systems have been in use in the aftermarket business for year

Tags: Technology

October 2011, TruckingInfo.com - Feature

New CSA Federal Safety Program a Game-Changer for Aftermarket Service Shops

By Oliver B. Patton, Washington Editor

There's an alarm going off for businesses that repair and maintain heavy-duty trucks. Those who hear it are working hard to prepare themselves for the game-changing new federal truck safety regim

Tags: Issues

October 2011, TruckingInfo.com - Feature

Dealer vs. Distributor

Karon and Calbi agreed that a national network is an important dealer advantage -- one distributors need to come together to address.

By Deborah Lockridge, Editor in Chief

In a standing-room only session at Heavy Duty Aftermarket Week in Las Vegas in January, a panel discussion duked it out between the views of the dealer and the independent aftermarket distributor

Tags: In the Shop

October 2011, TruckingInfo.com - Feature

Beyond R-134a: What's Next for Mobile A/C Refrigerants?

(Above) The receiver-dryer's moisture indicator gives a quick visual cue about the refrigerants's condition. (Below) When a compressor overheats, the rubber end-caps can melt right off (right).

By Deborah Lockridge, Editor in Chief

In February, the U.S. Environmental Protection Agency issued final approval of HFO-1234yf as a refrigerant for air conditioners in new cars and light trucks

Tags: In the Shop

October 2011, TruckingInfo.com - Feature

Service Sells

Deborah Lockridge, Editor in Chief

By Commentary Deborah Lockridge, Editor in Chief

I recently needed a new pair of athletic shoes. Not that I'm particularly athletic, but I took a spill last year and my orthopedist said I need to wear good, supportive shoes to avoid continued knee and ankle problems. My 5-year-old New Balances weren't cutting it anymore

Tags: Business

October 2011, TruckingInfo.com - Feature

Why Distributors Might Want to Look into an Employee Ownership Plan

Employee stock ownership plans, known as ESOPs, are gaining in popularity. There even was federal legislation introduced earlier this year to expand their use

Tags: Business

October 2011, TruckingInfo.com - Feature

Aftermarket Products

Allison TC10 to aim at road tractor market Allison's TC10 transmission combines a torque converter with a sophisticated 10-speed mechanical gearbo

Tags: In the Shop

October 2011, TruckingInfo.com - Feature

Incorporation Options: What's the Best Fit for Your Company?

The IRS requires S-Corp owners to be paid

When you started your business, chances are there weren't quite as many options for how to organize it as there are now

Tags: Business

October 2011, TruckingInfo.com - Feature

Going Paperless

The benefits of reducing paper in your operation go way beyond being green.

By Jim Beach, Contributing Editor

We all have received those emails with the little tagline at the bottom urging us to think about the environment before printing that message

Tags: Technology

October 2011, TruckingInfo.com - Feature

Nine Ways to Help Customers Beat the Fuel Bill

Build customer loyalty by joining them in their quest for better fuel economy.

Fuel. Diesel or gasoline, it's one of your customers' biggest costs. Worldwide energy consumption will grow by 53% between 2008 and 2035, according to a repor

Tags: Issues

October 2011, TruckingInfo.com - Feature

HDAW 2012 Preview: Corporate Culture

Corporate culture is the theme for Heavy Duty Aftermarket Week 2012.

What do online shoe sales and heavy-duty parts sales have in common? They both can succeed with the help of the right kind of corporate culture

Tags: Business

October 2011, TruckingInfo.com - Feature

Winning Corporate Culture

Corporate culture is often cited as a factor in the success of companies such as Google, Disney and Southwest Airlines.

By Commentary Deborah Lockridge, Editor in Chief

When Tobin Cassels first told me about his philosophy of "servant leadership" at Southeastern Freight Lines, I must admit I mentally rolled my eyes a bit. I'm sure that, like me, in your personal or professional lif

Tags: Business

May 2011, TruckingInfo.com - Feature

The Risks of Hydrocarbon Refrigerant Blends

When the temperatures warm up, it's a good time to bone up on the dangers associated with hydrocarbon refrigerants being sold as cheap substitutes for R-134a and R-12

Tags: In the Shop

April 2011, TruckingInfo.com - Feature

Trailer Corrosion

By Tom Berg, Senior Editor

What deteriorates on trailers? Almost everything that's not specially built or treated to resist the ravages of road salts, flying grime and everyday weather elements

Tags: In the Shop

December 2010, TruckingInfo.com - Feature

Problems At The Wheel Ends Can Cause Irregular Tire Wear And Premature Failure

By Jim Park • Equipment Editor

From HDAJ's sister publication, Heavy Duty Trucking. We focus on tires here, mostly, but wheels and hubs, and the other gear that attaches tires to trucks, deserve attention too

Tags: In the Shop

December 2010, TruckingInfo.com - Feature

Balancing Act - Why Balance Just Tires? They Are Only One Part Of A Rotating Assembly.

By Jim Park, Equipment Editor

From HDAJ's sister publication, Heavy Duty Trucking magazine. Try starting a discussion about balancing truck wheels. You can just watch the eyeballs rolling backward in their sockets

Tags: In the Shop

November 2010, TruckingInfo.com - Feature

Know Your Parts

"Parts is parts" was a funny slogan to describe chicken nuggets, but when it comes to vehicle safety, it's no laughing matter

Tags: In the Shop

November 2010, TruckingInfo.com - Feature

Parts & Service in the New Safety Environment

By Steve Sturgess, Executive Editor

Trucks are probably the most complex vehicles on the highways today. They fairly bristle with electronic controllers, multiplexed wiring, and sensors

Tags: Issues

November 2010, TruckingInfo.com - Feature

Reman Today: Remanufacturing Faces New Pressures in a Changing World

By Jim Park, Contributing Editor

Why use new parts when used parts are half the price

Tags: Issues

November 2010, TruckingInfo.com - Feature

Rude Awakening

By Commentary Deborah Lockridge, Editor

A lot of your customers are going to find the new CSA 2010 enforcement regime painful. Helping them avoid that pain is good business

Tags: Issues

November 2010, TruckingInfo.com - Feature

Selling Has Nothing To Do With Selling

By Deborah Lockridge, Editor

'People continue to sell as if they were in a quaint Norman Rockwell painting. That no longer works like it used to," said Rich Farrell, president of Tangent Knowledge Systems, during a presentation at Heavy Duty Aftermarket Week earlier this year

Tags: Business

August 2010, TruckingInfo.com - Feature

21st Century Technicians

By Gordon Botts, Guest Columnist

My 15-year-old daughter's life goal, since she was 6 years old, has been to be a pediatrician. This year, she was able to attend a National Youth Leadership Internship in Medicine

Tags: Issues

August 2010, TruckingInfo.com - Feature

Fighting Back: Regaining Market Share

By Deborah Lockridge, Editor

In undercarriage components, independents have seen their share drop from 46 percent to 35 percent, while dealers have risen from 32 percent to 43 percent

Tags: Issues, Aftermarket, Distributors

August 2010, TruckingInfo.com - Feature

Talking to the Competition

By Editorial Deborah Lockridge, Editor

Bob Nuss has truck parts in his blood. His dad was a truck mechanic in Rockford, Ill., while he was growing up, and eventually became a Mack distributor in 1959

Tags: Business

August 2010, TruckingInfo.com - Feature

Wired For Profit: Today's Electrical Systems

A cut here, a splice there: Today's complex electrical systems won't tolerate jury-rigged repair jobs. There are fewer and fewer user-serviceable systems on trucks. (Photo by Jim Park)

By Jim Park, Contributing Editor

The more things change, the more they stay the same. Nowhere better does that expression resonate than with heavy truck electrical systems

Tags: In the Shop

August 2010, TruckingInfo.com - Feature

Five Tips For High-Tech Communication

Technology can be used to streamline communications and make customers happy. (Photo by W. W. Williams)

By Diana Britton, Managing Editor

Before W.W. Williams adopted a customized version of the Decisiv Service Management Platform, the Detroit Diesel and Allison Transmission distributor would keep repair quotes in an Excel file or on a Post-it note

Tags: Technology

August 2010, TruckingInfo.com - Feature

Make Training and Education Pay

By Chuck Udell, Guest Contributor

To be successful in today's heavy-duty aftermarket, you must have a clear competitive edge over your competitors

Tags: Business

May 2010, TruckingInfo.com - Feature

Hybrids Explained: HDAW Looks at the Technology

By Steve Sturgess, Executive Editor

Diesel-electric hybrids are increasingly popular in vocations such as utility trucks and pickup and delivery

Tags: Technology

May 2010, TruckingInfo.com - Feature

Dealer Vs. Distributor: Panel Highlights Importance of Service Operations

By Deborah Lockridge, Editor

OEM truck dealers and independent aftermarket distributors often have a love/hate relationship. So Stu MacKay, president of market research and consulting firm MacKay & Co., got a dealer and a distributor on stage at HDAW for a panel discussio

Tags: Business

May 2010, TruckingInfo.com - Feature

Four Ways to Find Cash in Your Business

Jason Bader tells distributors at HDAW how to find cash in their businesses.

By Steve Sturgess, Executive Editor

A fundamental understanding of what constitutes the cash in your business is key to making the most of it. That was the message from Jason Bader, consultant from The Business Team, in one of the best business sessions - Finding Cash in Your Busines

Tags: Business

May 2010, TruckingInfo.com - Feature

Lip Service Just Doesn't Get It Done

By Commentary Stu MacKay, MacKay & Co.

How many times have you attempted to make a point to someone, perhaps repeatedly, and heard something like, "Yeah, yeah, I understand, I'll get to it"? This is a response I get from a handful of business school classmates when I make my annual call to ask for money

Tags: Business

May 2010, TruckingInfo.com - Feature

A New Groove: Alternatives Fuels and Hybrids Are Coming

By Commentary Deborah Lockridge, Editor

We're wrapping up the winter-and-spring "show season," where conventions have shown the latest products and offered educational programs for all segments of the industry

Tags: Issues

May 2010, TruckingInfo.com - Feature

Fleet Parts Buying Looking Up For 2010

Look for pent-up demand to push parts buying this year, but industry trends will require a closer look at what you offer customers. (Photo by Michelin)

By Deborah Lockridge, Editor

The recession has not been good for the parts and service business. Dealers and independent distributors alike report a downturn like they've never seen

Tags: Issues

May 2010, TruckingInfo.com - Feature

APU Maintenance

Someday soon, truckstops will be silent, thanks to on-board, engine-off climate control. (Photo by Jim Park)

By Jim Park, Contributing Editor

No-idle climate-control systems are here to stay after years of sluggish growth and slow market acceptance

Tags: In the Shop

May 2010, TruckingInfo.com - Feature

E-Commerce: Parts At Your Fingertips

An employee at Vander Haag's uses HeavyTruckParts.net, where it lists its inventory of used, new and rebuilt parts and equipment. (Photo courtesy of Vander Haag's)

By Diana Britton, Managing Editor

Gary Courtwright, president of Frey Heavy Duty, an upstate New York-based independent distributor, says he doesn't work 8 a.m. to 5 p.m. But Courtwright's work schedule is now a moot point, because the company's customers can place an order anytime they want through an online ordering syste

Tags: Technology

May 2010, TruckingInfo.com - Feature

Stand Out From the Crowd: Building a Brand Is More Than a Logo

By Craig Fry, Guest Contributor

People often talk about the value of a brand. But have you ever wondered how much your brand is really worth

Tags: Business

March 2010, TruckingInfo.com - Feature

Innovation in the Execution: Three Ways Suppliers May Distinguish Their Products and Services in the Aftermarket

By Terry Livingston, General Manager - Americas, Commercial Vehicle Aftermarket, ArvinMeritor

The heavy-duty aftermarket is hardly known as a bastion of innovation. By its very nature, the business is reactive: when a component breaks down it must be repaired or replaced

Tags: Issues

January 2010, TruckingInfo.com - Feature

Spare Parts

Help fleets prepare for unpredictable repairs on the road.

By Tom Berg, Senior Editor

For years, savvy fleet managers have been able to predict how long parts and components will last based on experience, and scheduled maintenance and replacement accordingly

Tags: Business

January 2010, TruckingInfo.com - Feature

Delivering Productivity

As parts distributors grow, so do their delivery fleets. there are technology solutions that can help make sure you're getting the most out of both trucks and drivers.

By Diana Britton, Managing Editor

Pak West Paper & Packaging, Santa Ana, Calif., used to have a major problem with the amount of overtime hours its delivery fleet drivers were racking up

Tags: Technology

January 2010, TruckingInfo.com - Feature

Braking News: New Regulations Could Spell Parts & Service Opportunities

A technician repairs a Meritor air brake. With the new stopping rule, service providers can expect changes in 2011.

By Steve Sturgess, Executive Editor

Changes in the works at the Department of Transportation could spell major opportunities for independent brake shops around the nation

Tags: Issues

January 2010, TruckingInfo.com - Feature

Some Things to Consider in Your Business Planning

By Deborah Lockridge, Editor

In the heavy-duty distribution business, a long-term plan is about 18 months, according to a survey done in advance of Heavy Duty Aftermarket Week '09

Tags: Business

January 2010, TruckingInfo.com - Feature

Eight Steps to Success

By Gene Ely, Contributing Editor

It's the question on everyone's mind: "What's the best heavy-duty truck parts and service strategy for our company to take during these interesting times?

Tags: Business

January 2010, TruckingInfo.com - Feature

Great Customer Service

Being customer-focused helps win the pricing battle. (Photo by Jim Park)

By Deborah Lockridge, Editor

What do your customers value? A survey of HDAW attendees said availability/delivery of a product was the top thing, followed by the product knowledge of your sales staff, and third by customer service/ease of doing business

Tags: Business

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