Aftermarket

51  -  100  of  191

June 2013, TruckingInfo.com - WebXclusive

Inland Truck Parts Dedicated to Training Technicians

Inland’s new 15,000-square-foot training facility houses traditional classrooms and two drive-in service bays.

By Deborah Lockridge

Inland Truck Parts is an independent parts and service operation, but it says the quality of its technicians rival that of OE dealers. Its latest commitment to that is a new 15,000-square-foot training facility in Olathe, Kan., a Kansas City suburb.

Tags: Aftermarket, Technician Training, Technicians, Distributors, Inland Truck Parts

June 2013, TruckingInfo.com - WebXclusive

7 Steps to Safely Lifting Heavy-Duty Work Vehicles

Make certain that all lifts are subject to a regular program of scheduled maintenance.

By Truckinginfo Staff

Stertil-Koni recently announced what its research has shown to be seven key steps that fleets and transit authorities should observe prior to lifting heavy-duty work vehicles in commercial maintenance facilities.

Tags: Maintenance, Safety, In the Shop, Shop Tools, Stertil-Koni

June 2013, TruckingInfo.com - WebXclusive

Independents Look to Service for Growth

As margins are squeezed on parts sales, independents may find adding service to the equation helps boost profits.

By Denise Rondini

Consolidation, more proprietary parts and increased competition are squeezing margins for those who sell heavy-duty truck parts. Industry experts are on the record saying that in the future, aftermarket parts distributors need to have service as part of their business if they want to remain profitable.

Tags: Maintenance, Aftermarket Parts, Aftermarket, Distributors

May 2013, TruckingInfo.com - WebXclusive

Dealers Intensify Focus On Service

Southland International Trucks, based in the Birmingham, Ala., area, is just one of many dealers who are adding service bays. (Photo by Evan Lockridge)

By Denise Rondini

It is an old trucking industry adage that while the sales department sells the first truck, the service department sells the second, third and fourth trucks. According to David Gerrard, senior vice president of distribution at Navistar, “Without an effective relationship on the service side of the house, it is very difficult to maintain the customer relationship.”

Tags: Dealers

May 2013, TruckingInfo.com - WebXclusive

How Much Do You Know About Heavy-Duty Coolants?

The antifreeze/cooling system for a heavy duty engine must be maintained for the entire system to operate at optimum efficiency. Each component within the system relies on the other components for peak operation and performance.

By Colin Dilley, Prestone

n the emerging days of the heavy-duty industry, as liquid-cooled engines were being developed and heaters were added to allow winter driving, finding the right coolant could be as easy as taking a trip to your pantry. Coolant is a lot more complex today, and the more you know about it, the better you can help your customers.

Tags: Maintenance, Aftermarket, Prestone, Coolant, Cooling Systems

May 2013, TruckingInfo.com - WebXclusive

CSA: Aftermarket Profit Opportunity

Fleets don't have to be long-haul operations that go through weigh stations to be affected by the federal government's Compliance, Safety, Accountability program, but your customers may not realize that.

By Denise Rondini

It is not too often in the trucking industry that regulation is seen as a good thing. Yet the recent Compliance, Safety, Accountability regulations may prove the exception to the rule, at least when it comes to the heavy-duty aftermarket.

Tags: Aftermarket, CSA, FMCSA

April 2013, TruckingInfo.com - Feature

What's New in Used Trucks?

By Tom Berg

Every day, thousands of used trucks change hands. Last year, 190,000 were sold, and though this year's tally might be lower, it's still a healthy business that sometimes mirrors new-truck sales. That this market is intrinsically tied to new trucks becomes more apparent at times like now, when supplies of late-model power units are growing scarce.

Tags: Schneider, Used Trucks, Arrow Truck Sales, NTP

April 2013, TruckingInfo.com - WebXclusive

Selling and Servicing Modern Air Filters

Most air intake systems are underhood, and manufacturers design them for efficiency and to help meet exhaust emissions requirements.

By Tom Berg

As truck and engine makers continue to move toward vertical integration, fleet managers and owner-operators are less likely to be able to spec what air filter they want on their trucks, and that has implications for aftermarket parts sellers and shops.

Tags: Maintenance, Filters

April 2013, TruckingInfo.com - WebXclusive

Keep Them Turning Wrenches

Before a shop can improve its efficiency, it needs to determine where the problems are. The best way to do that is to map the current process.

By Denise Rondini

Every shop wants its technicians to be as proficient and productive as they can. Yet most shops fail to see the things that are getting in the way of achieving this goal.

Tags: Aftermarket, Managing the Shop, Technicians

April 2013, TruckingInfo.com - WebXclusive

Five Key Facts About Selling A Transportation Company

By Mark Dyer, Allegiance Capital Corp.

Today, succession planning is not just about having a plan in place for your eventual retirement, or in case you unexpectedly kick the bucket. You may end up selling your company. Here are five key things to keep in mind.

Tags: Mergers & Acquisitions, Business

March 2013, TruckingInfo.com - WebXclusive

Managing Cores for Profitability

Returned cores are the starting point for any remanufacturing process. Manufacturers count on getting usable cores back from dealers, distributors and repair garages to use in their remanufacturing operations.

By Denise Rondini

Dealers, distributors and repair garages that take core management seriously do well, and those who don’t take it seriously don’t do as well. It is as simple as that, according to Dave Clark, manager of consulting at Karmak. Don't do it well, and a profit opportunity could turn into a profit drain.

Tags: Remanufacturing, Aftermarket, Meritor, Karmak

March 2013, TruckingInfo.com - WebXclusive

Watch for Changing Powertrain Technology to Meet Fuel Economy Regs

Kaufman cited the SuperTruck, a project being done with the Department of Energy by Peterbilt, Cummins, Eaton and other partners, talking about powertrain technologies coming down the road.

By Deborah Lockridge

What type of engine systems and parts will you be dealing with in the future? From electric-drive turbos to waste heat regeneration, Derek Kaufman, president of C3 Network, examined powertrain trends during Heavy Duty Aftermarket Week earlier this year.

Tags: DPF, Aftermarket, HDAW, Engines

March 2013, TruckingInfo.com - WebXclusive

Not Much Clarity With New IRS FET Advice

By Denise Rondini

The trucking industry recently asked the Internal Revenue Service for clarification about how Federal Excise Tax applies to glider kits, seeking what Greg Althardt, partner of the dealership group at accountancy firm CliftonLarsonAllen, called some "bright line" results. It got some clarification, but not enough.

Tags: ATD, Dealers, FET, Glider Kits

February 2013, TruckingInfo.com - Feature

HDT's '13 Top 20

By HDT Staff

Which are the best of the best new products and equipment from last year's introductions? We've gone through an extensive process to determine HDT's 2013 Top 20 Products.

March 2013, TruckingInfo.com - WebXclusive

Aftermarket Suppliers Focus on Value Proposition, Reman as Parts, Components Get More Complex

By Deborah Lockridge

Increased complexity, more focus on remanufacturing, and the importance of selling the value proposition of premium brands were the themes of a recent panel discussion of aftermarket suppliers.

Tags: Marmon Highway Technologies, HDMA, Meritor, Aftermarket, Remanufacturing, HDAD, HDAW, SKF, Cummins Filtration

February 2013, TruckingInfo.com - WebXclusive

Are You Pursuing Best Practices, or 'Next Practices'?

The best way to stay on the leading edge is to look and move toward the fringe of what we know and don't know. This is where the roots of innovation grow. Scientists call this area the "event horizon," like the edge of a black hole.

By Bill Wade, Wade & Partners

A fundamental challenge to our industry is our historical over-reliance on each other for insight. We seem to celebrate regurgitating and repackaging what ‘everyone knows’, rather than challenging ourselves to think different.

Tags: Aftermarket, Distributors, Wade & Partners

February 2013, TruckingInfo.com - WebXclusive

Slow Economy, Government Regs Will Help Drive Aftermarket Brake Business

By Deborah Lockridge

The slow economic recovery and the federal government's new Compliance, Safety, Accountability enforcement program will help drive demand for aftermarket pads and shoes for Class 4-8 trucks, according to a new study by Frost & Sullivan, while increasing demand for disk brakes could prove a challenge to independent service providers.

Tags: Frost & Sullivan, Disc Brakes, Aftermarket, Brakes

February 2013, TruckingInfo.com - WebXclusive

How to Use Outsourcing to Focus on What Makes Your Distributorship Unique

Michael Marks discusses how companies can differentiate themselves with the help of outsourcing.

By Deborah Lockridge

Do you think of outsourcing as something to be done because you simply can't get everything done you need to? If so, you may be missing an opportunity to think strategically and use outsourcing to help you focus on the "magic dust" that makes your business unique.

Tags: Outsourcing, Aftermarket, HDAW, Distributors

February 2013, TruckingInfo.com - WebXclusive

Service Survey: Fleets Say They Want to Outsource More

By Truckinginfo Staff

Fleets continue to say they want to outsource more service work, but they've been saying that for a while, and the actual amount of oursourcing has remained pretty stable, according to surveys done by MacKay & Company, a market research and consulting firm specializing in heavy-duty equipment.

Tags: Maintenance, Outsourcing, MacKay and Co.

February 2013, TruckingInfo.com - WebXclusive

A Passion for Electronics Remanufacturing

Schinzing’s team, which consists of engineers, technicians, quality control people and parts changers, assumes that 100% of the circuit paths and 100% percent of the components on the units it receives are bad. “Our testing tells us whether that is true or not,” he said.

By Denise Rondini

To understand Electronics Remanufacturing Co. (ERC), you need to first understand President Russ Schinzing and his passion for electronics. That passion helped lead to ERC being honored with Mike Hill Heavy Duty Remanufacturer of the Year Award.

Tags: Aftermarket, Remanufacturing, HDRG, Electronic, Transmissions

February 2013, TruckingInfo.com - WebXclusive

HDAW '13 Sets Records (With Photo Gallery)

By HDT Staff

A record-breaking number of exhibiting suppliers and independent HD distributors participated in the 8th annual Heavy Duty Aftermarket Week (HDAW ’13) last month in Las Vegas. Check out our slide show to get a feel for the event.

February 2013, TruckingInfo.com - WebXclusive

Fleets Offer Aftermarket Insights During HDAW Dialogue Event

From left, Prime Inc.'s Paul Higgins, Republic Services' Roy Svehla, and Ahern Rentals' Jon Cain discuss their parts-buying habits during Heavy Duty Aftermarket Dialogue.

By Deborah Lockridge

Attendees at the first Heavy Duty Aftermarket Dialogue in Las Vegas recently got some anecdotal insights into fleet parts and service buying trends via a panel discussion with three fleet representatives, including thoughts on OE vs. aftermarket parts, training, new vs. reman, and price.

Tags: Republic Services, Aftermarket, Remanufacturing, HDAW, Prime Inc.

February 2013, TruckingInfo.com - WebXclusive

The Value Of Separation for HD Distributors

If airlines can charge extra to handle your baggage, Workman says, distributors should charge extra for services like delivery.

By Denise Rondini

The airlines have started charging separately for everything from shipping your luggage to getting a better place in line. Maybe it's time for distributors to look at a similar "unbundling" strategy.

Tags: Aftermarket, Distributors, Pricing, HDAW

January 2013, TruckingInfo.com - Feature

Aftermarket Outlook: Near-Term Spotty; Consolidation, Reman Among Long-Term Trends

One trend affecting the aftermarket is increased focus on remanufacturing.

By Deborah Lockridge, Editor in Chief

LAS VEGAS -- The aftermarket, like the trucking industry at large, has been in a bit of a slump the last six or seven months, and Stu MacKay, president of MacKay & Co., thinks it will continue for at least a little while

Tags: Issues, HDAW, MacKay and Co., Aftermarket, Remanufacturing

January 2013, TruckingInfo.com - Feature

Meritor Aftermarket Launches Meritor AllFit and Meritor Green Series

Meritor displayed its new AllFit, Green and Genuine packaging at HDAW. The company borrowed from the retail market for the shock absorber packaging.

By Deborah Lockridge, Editor in Chief

LAS VEGAS -- Meritor launched two new product series, Meritor AllFit and Meritor Green, with new all-makes shock absorbers the first in the Meritor AllFit line

Tags: Meritor, Aftermarket, reman, all makes

January 2013, TruckingInfo.com - Feature

Accuride Says it's Nearly Done Fixing; Ready to Grow

Accuride has doubled its aluminum wheel production capacity.

By Deborah Lockridge, Editor in Chief

LAS VEGAS -- Rick Dauch, president and CEO of Accuride, has fielded a lot of questions -- or perhaps accusations would be a better word -- from distributors who want to know why his promises to support the aftermarket are any different from those of a string of executives befor

Tags: Business, Aftermarket, Wheels, Accuride

January 2013, TruckingInfo.com - Feature

Special Coverage of HDAW '13

As HDT's editors cover Heavy Duty Aftermarket Week 2013 in Las Vegas this week, watch for a special HDAW issue of the Aftermarket Journal newsletter, as well as coverage on Twitter and Facebook

Tags: Business, HDAW, Aftermarket

January 2013, TruckingInfo.com - Feature

Record Breaking Attendance Reported for Heavy Duty Aftermarket Week13

Heavy Duty Aftermarket Week 2013, being held this week in Las Vegas, has yielded record-breaking exhibitor and distributor registration numbers, as well as a larger-than-expected group of registrants for the new SOLD! (Service Opportunities and Learning Day) program, marking an overall growth of 10% in the size of the conference over last year

Tags: Business, HDAW, Aftermarket

January 2013, TruckingInfo.com - Feature

The Next Generation of Oils: New API oil category will help meet fuel economy/GHG regs

By Deborah Lockridge

Three years from now, you'll see a new API diesel engine oil-service category, designed to help meet federal greenhouse gas/fuel economy standards, which have a final phase-in date set for model year 2018 trucks.

Tags: Under The Hood, API, Oils, Chevron, Shell

January 2013, TruckingInfo.com - Feature

Rotary Lift Spotline Laser Spotting Guide Now Available for All Vehicle Lifts

Now, owners of any brand of vehicle lift can add Spotline to the bay, thanks to a new retrofit kit that makes the laser spotting guide compatible with most in-ground and surface lifts

Tags: In the Shop

January 2013, TruckingInfo.com - Feature

Patent Case Before Supreme Court Could Have 'Chilling' Effect on Reman

The Automotive Parts Remanufacturers Association has joined two other trade associations in filing a friend of the court brief in the United States Supreme Court opposing the right of a patent holder to impose post-sale restrictions on the use of its patented products.

Tags: Issues, APRA, Parts, Aftermarket

January 2013, TruckingInfo.com - Feature

Gabriel Now Directly Distributes to Heavy-Duty Aftermarket Suppliers and Distributors

The Original Gabriel announced that it is now distributing its Fleetline and GasSLX products directly to heavy-duty aftermarket suppliers and distributors

Tags: In the Shop

January 2013, TruckingInfo.com - Feature

CSA Changes Mean More Attention to Maintenance Items Than Ever

The latest revision to the way the federal government assesses fleet safety and compliance will mean the Vehicle Maintenance BASIC just got more important than ever

Tags: Issues, CSA, Aftermarket, Safety, Compliance

December 2012, TruckingInfo.com - Feature

The Business Case for Synthetic Lubes

By Jim Park

For years, some fleets have turned to synthetic engine oils for easier starts in cold-weather climates and to help them extend oil drain intervals. But if that's the only selling point you're using for synthetic lubes, it may be time for some consumer education

Tags: In the Shop, Engine Oil, Maintenance, Aftermarket, API, Lubricants

December 2012, TruckingInfo.com - Feature

Does the MIL Lamp Spell Aftermarket Opportunity?

By Jim Park, Equipment Editor

Your customers are going to be seeing a lot more of that ubiquitous yellow engine-shaped icon on their dashboard with the latest model trucks.

Tags: In the Shop, EPA, Diagnostics

December 2012, TruckingInfo.com - Feature

A Different Way to Sell

By Deborah Lockridge, Editor in Chief

'People continue to sell as if they were in a quaint Norman Rockwell painting. That no longer works like it used to." Instead, says Rich Farrell, president of Tangent Knowledge Systems and author of the book "Selling has Nothing to do with Selling," a salesperson should play the role of a "change agent" rather than the more typical product-centric transactional approach

Tags: Business, Sales, Aftermarket

December 2012, TruckingInfo.com - Feature

Supplier Panel Announced for Heavy Duty Aftermarket Dialogue

The Heavy Duty Manufacturers Association and MacKay & Company have announced the participants for the Heavy Duty Supplier panel, one of the three Industry Expert Discussion Panels to take place as part of the Heavy Duty Aftermarket Dialogue conference

Tags: Business, HDMA, Aftermarket

December 2012, TruckingInfo.com - Feature

4 Ways to Avoid Selling Counterfeit or Substandard Parts

Can you tell the difference? On the left is a genuine Bendix MV-3 dash valve. On the right is a counterfeit version.

By Deborah Lockridge, Editor in Chief

One of your customers gets sued when his truck is involved in a fatal crash. Faulty brake parts are blamed. Before you know it, you get dragged into court because you sold it to him. You may say, "I didn't make it! I didn't know it wasn't safe!" The answer from the courts may well be, "You should have.

Tags: Issues

December 2012, TruckingInfo.com - Feature

Rush Truck Centers Technicians Test Skills in Rodeo

By Jim Park, Equipment Editor

SAN ANTONIO -- Almost 100 truck technicians from across the Rush Truck Centers dealer chain are gathered in San Antonio, Texas, this week to test their skill levels against their peers

Tags: In the Shop, Dealers, Rush

November 2012, TruckingInfo.com - Feature

Engine Problems Spell Aftermarket Opportunity

By Jim Park, Equipment Editor, and Tom Berg, Senior Editor

You don't have to go far to find a fleet having trouble with engines, spelling opportunities for aftermarket parts and service. In its 2012 U.S. Heavy-Duty Truck Engine and Transmission Study, J.D. Power and Associates found 46% of owners of one-model-year-old engines experienced some type of engine-related problem, up from 42% in 2011

Tags: In the Shop, Engines

November 2012, TruckingInfo.com - Feature

Maintenance Tips for Air and Fuel Systems

There's been a lot of attention paid lately to engine problems driven by new, more complex equipment developed to meet emissions regulations. Sometimes the most basic systems get overlooked because they aren't part of the new technology-driven dynamic.

Tags: In the Shop, Engines

November 2012, TruckingInfo.com - Feature

Investcorp Completes Sale of FleetPride

Aftermarket truck and trailer parts distributor FleetPride has been sold to U.S.-based TPG Capital, one of the largest private equity investment firms globally, for more than $1 billion

Tags: Business, Aftermarket, FleetPride, Parts

November 2012, TruckingInfo.com - Feature

Massachusetts Votes in Right to Repair; Truck, Engine Makers Say it's a Bad Fit

One of the issues truck makers have with Massachusetts' ballot measure is that custom-spec'ed trucks are so individual in nature, the amount of information required is daunting.

By Deborah Lockridge, Editor in Chief

When the Massachusetts state Legislature passed the nation's first right to repair law earlier this year, it excluded vehicles over 10,000 pounds. Last week, state voters overwhelmingly approved a different version of the law, which includes all motor vehicles sold in the state

Tags: Issues

November 2012, TruckingInfo.com - Feature

TARA Chooses Wade & Partners as New Association Manager

The Truck Frame and Axle Repair Association has decided to make Wade & Partners the management team to lead the association, effective immediately.

Tags: Business, TARA, Associations

October 2012, TruckingInfo.com - Feature

HDA Truck Pride Automates Purchase Orders

HDA Truck Pride has signed a multi-year joint agreement with HDX Services and GCommerce to automate the Purchase Order to Invoice process between its members, HDA Truck Pride headquarters, and its vendor and end-user partners

Tags: Technology

October 2012, TruckingInfo.com - Feature

Investcorp Sells Fleetpride

Investcorp is selling heavy-duty truck and trailer parts retailer FleetPride Inc. to global investment firm TPG. FleetPride, based in The Woodlands, Texas, was established in 1999 as a result of the merger of Quality Distribution Service Partners and HDA Parts System Inc. It was bought by Bahrain-based Investcorp in 2006.

Tags: Issues

October 2012, TruckingInfo.com - Feature

Medium-Duty Engine Problems Decrease, Downtime Increases

Hino engines rank highest in customer satisfaction for a fifth consecutive year.

As medium-duty truck engine technology advances, more complicated repairs lead to more unscheduled downtime, according to the J.D. Power and Associates 2012 U.S. Medium-Duty Truck Engine and Transmission Study

Tags: In the Shop

October 2012, TruckingInfo.com - Feature

What HD Distributors Should Know About Cloud Computing

By Jim Beach, Contributing Editor

Cloud computing has been getting a lot of attention in the information technology space. Before you put your head in the cloud, though, there are some things you should understand about the concept of cloud computing

Tags: Technology

October 2012, TruckingInfo.com - Feature

Diagnosing Your Aftermarket Sales Force

By Deborah Lockridge, Editor in Chief

What are some of the most common weaknesses of aftermarket parts sales staff, and how can you work to correct them? Find out in this Q&A with Chuck Udell, senior partner of Essential Action Design Group, Leawood, Kan., management consultants specializing in heavy-duty and automotive aftermarket operations

Tags: Business

September 2012, TruckingInfo.com - Feature

Understanding Wheels and Torque

What do a pregnant woman from Maryland, a 48-year-old man from Ontario, and a driver in Seattle have in common? They are all victims of truck wheel-off incidents - a truck wheel flew off on the highway and struck their vehicles, in one case fatally

Tags: In the Shop

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