FleetSpeak

Customer Service

1  -  3  of  3

How Are Your Customer Interactions?

November 30, 2016

A positive motor pool experience means fleets are providing a streamlined experience for their customers.

Tags: Customer Service, Motor Pools

Author: Thi Dao | Posted @ Wednesday, November 30, 2016 11:27 AM | » Comments(0)

Balancing Customer Service & Fleet Goals

September 4, 2015

Unhappy customers can look for service elsewhere, but sometimes giving customers what they want can lead to poor fleet management.

Tags: Customer Service

Author: Thi Dao | Posted @ Friday, September 4, 2015 9:44 AM | » Comments(1)

Dealing With Objections to New Policies

January 13, 2015

If there is pushback to new policies that fleet implements, how do you convince customers they’re not always right?

Tags: Customer Service, Fleet Policies

Author: Thi Dao | Posted @ Tuesday, January 13, 2015 10:26 AM | » Comments(3)

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