Hiring and Keeping the Best Administrative Staff

If an administrative staff member becomes more invested in the fleet industry, the job becomes more than just a job. READ MORE

Tags: Staff Training, Staff Recruitment, Certification Program

Author: Thi Dao | Posted @ Monday, March 2, 2015 5:35 AM | » Comments(1)

Wondries Fleet Stocked 1,500 Crown Vics

Police vehicles wait at the Wondries lot for delivery.

Staff members from the Wondries Fleet Group in Alhambra, Calif., talk about selling their last 1,500 Crown Vics, the most popular vehicles sold on the national contract, and one of the biggest frustrations in government fleet sales. READ MORE

Tags: Ford Crown Victoria, Wondries Fleet Group, Dealers, Vehicle Purchasing

Author: Thi Dao | Posted @ Monday, January 26, 2015 11:33 AM | » Comments(1)

Dealing With Objections to New Policies

If there is pushback to new policies that fleet implements, how do you convince customers they’re not always right? READ MORE

Tags: Vehicle Policy, Customer Service

Author: Thi Dao | Posted @ Tuesday, January 13, 2015 10:26 AM | » Comments(3)

Getting Help from Your Neighbors

Photo courtesy of City of Gainesville

A neighboring fleet manager touring your shop can often clearly see what could be improved that you can’t see because it has become part of the way the shop functions. READ MORE

Tags: Fleet Facility, Fleet Facility Tour

Author: Thi Dao | Posted @ Wednesday, November 5, 2014 9:33 AM | » Comments(1)

More Work, Less Staff

Photo via Wikipedia commons.

At what point does doing more with less result in doing less with less? READ MORE

Tags: Staff Management, budget cuts

Author: Thi Dao | Posted @ Thursday, October 9, 2014 2:22 PM | » Comments(4)

What Impression Do You Make?

Photo via Wikipedia commons

Have you googled your fleet operation? I probably have, numerous times, looking for your fleet website. The range of information provided across the many websites I’ve seen is surprising. READ MORE

Tags: Fleet Management

Author: Thi Dao | Posted @ Tuesday, September 2, 2014 11:55 AM | » Comments(3)

Don’t Look the Other Way

If you see a trusted employee taking something that's not his to take, what do you do? If you’re a fleet manager new to an organization and see ethics violations fleet-wide, how to do you handle it? READ MORE

Tags: Ethics

Author: Thi Dao | Posted @ Tuesday, July 22, 2014 12:00 AM | » Comments(5)

Using Awards to Motivate Staff

What do awards mean to fleets, and how can they be used to improve operations and morale?

Recognition programs provide another way for fleets to reward their staff and for the industry to reward its highest performers. What might be best about recognition programs is the drive for continuous improvement. READ MORE

Tags: Awards, GFX, Employee Morale

Author: Thi Dao | Posted @ Sunday, June 1, 2014 12:00 AM | » Comments(2)

You Don’t Need That Car!

Why are user departments hesitant to give up their underutilized vehicles? Necessity, not convenience, should dictate whether a car should be kept as an assigned vehicle. READ MORE

Tags: Utilization

Author: Thi Dao | Posted @ Monday, May 12, 2014 12:00 AM | » Comments(5)

Managing Public Perception

Readers of local news stories online make all sorts of accusations behind anonymous usernames, especially if it’s about their local government. I’m not saying all negative comments are unwarranted, but there is often more outrage than wrong­doing. READ MORE

Tags: Communications

Author: Thi Dao | Posted @ Saturday, March 1, 2014 12:00 AM | » Comments(4)

Influencing the Future of Alt-Fuel Transportation

Given the push for “greener” fleets all over the country, it’s no surprise that fleet managers, the vehicle experts of their agencies, have become strong influencers in the future of alternative-fuel transportation. However, should government agencies have an alt-fuel agenda? READ MORE

Tags: Green Fleets, Alternative Fuels, CNG Fueling Stations

Author: Thi Dao | Posted @ Friday, January 24, 2014 12:00 AM | » Comments(3)

An Outside Perspective Can Be a Good Thing

A third-person review doesn’t have to be a bad thing, provided the reviewer is open to learning about fleets, works with staff, and respects the expertise of fleet professionals. An audit can provide a much-needed outside opinion that, in some ways, may not differ much from your own. READ MORE

Tags: Audits

Author: Thi Dao | Posted @ Wednesday, December 18, 2013 12:00 AM | » Comments(3)

Cost vs. Quality

Photo via Flickr/winnifredxoxo

While reducing costs is ideal, how much can you cut in costs before it affects quality? READ MORE

Tags: Cost-Cutting

Author: Thi Dao | Posted @ Thursday, August 1, 2013 12:00 AM | » Comments(2)

Test-Driving the Honda FCX Clarity Fuel-Cell Car

Honda's Fuel Cell Marketing Manager Steve Ellis with the 2012 model FCX Clarity at the Shell hydrogen fueling facility in Torrance. Click on the image for more pictures.

Is the world ready for fuel-cell vehicles? What I learned from my test drive & Honda’s Steve Ellis. READ MORE

Tags: green fleet, Honda FCX Clarity, Hydrogen Fuel

Author: Thi Dao | Posted @ Thursday, March 14, 2013 12:00 AM | » Comments(2)

Resolve to Improve Your Fleet

2012’s No. 1 fleet and the Public Sector Fleet Manager of the Year offer for their thoughts on fleet resolutions. READ MORE

Tags: Goals, Fleet improvement

Author: Thi Dao | Posted @ Wednesday, January 2, 2013 12:00 AM | » Comments(2)

Looking Ahead: Police Car Concepts for 2025

Subaru Highway Automated Response Concept (SHARC). Click the image for more photos.

The 2012 Los Angeles Auto Show Design Challenge had teams designing a police car for 2025. The Subaru Highway Automated Response Concept (SHARC), by Subaru Research and Development, powers itself through renewable energy and operates autonomously. See what the other contestants came up with. READ MORE

Tags: Police Vehicles, L.A. Auto Show

Author: Thi Dao | Posted @ Friday, November 30, 2012 12:00 AM | » Comments(0)

Preparing for the Next Natural Disaster

Panic sets in during an emergency if you're unprepared. A fleet manager, no matter how he or she handles emergency management at home, has to have a plan in place to ensure emergency response vehicles keep moving and fleet employees are safe. What does your fleet do to prepare for emergencies? READ MORE

Tags: Natural Disaster, Emergency Planning

Author: Thi Dao | Posted @ Friday, October 5, 2012 12:00 AM | » Comments(1)

Is That a Fleet Vehicle at the Casino?

We’ve heard various news stories about vehicles sighted where they’re (seemingly) not supposed to be, whether that's at a casino or a mall or an amusement park. Sometimes they're supposed to be there. READ MORE

Author: Thi Dao | Posted @ Monday, July 30, 2012 12:00 AM | » Comments(4)

What Did You Take Away from GFX?

Following Bob Stanton's advice in his opening keynote speech at GFX, I’ve compiled a list of what I learned at the show this year. READ MORE

Tags: GFX

Author: Thi Dao | Posted @ Friday, July 6, 2012 12:00 AM | » Comments(2)

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Author Bio

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Thi Dao

Executive Editor

Thi is the executive editor of Government Fleet magazine. She is interested in maintenance management and alternative fuels.


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