December 4, 2013
While the world concentrates on whether rental rates will rise, rates don’t rule the world.
Tags: J.D. Power, Rental Rates, rental revenue, customer satisfaction
Author: Chris Brown | Posted @ Wednesday, December 4, 2013 12:00 AM | » Comments(2)
November 6, 2013
Here’s a quick hit of takeaways from the seminars, roundtables, networking and exhibit hall action at the 2013 Auto Rental Summit.
Tags: J.D. Power, Excise Taxes, Auto Rental Summit, Renter Rated Award
Author: Chris Brown | Posted @ Wednesday, November 6, 2013 12:00 AM | » Comments(0)
November 9, 2012
The results of the 2012 J.D. Power and Associates Rental Car Satisfaction Study bring the issue of the smaller and larger brands into focus.
Tags: Enterprise Rent-A-Car, J.D. Power, Hertz, Alamo Rent A Car, Avis, National Car Rental, Enterprise Holdings, Ace Rent A Car, J.D. Power and Associates Rental Car Satisfac, customer service, customer satisfaction
Author: Chris Brown | Posted @ Friday, November 9, 2012 12:00 AM | » Comments(0)
November 30, 2011
The U.S. car rental industry’s $22.4 billion in revenues for 2011 is an industry record. Here’s a closer look at the numbers.
Tags: J.D. Power, rental revenue, Fact Book, industry statistics
Author: Chris Brown | Posted @ Wednesday, November 30, 2011 12:00 AM | » Comments(1)
November 15, 2011
In a year in which the industry increased its overall score for the second year in a row, an independent takes the prize.
Tags: J.D. Power, customer service, customer satisfaction, Ace Rent A Car
Author: Chris Brown | Posted @ Tuesday, November 15, 2011 12:00 AM | » Comments(0)
November 24, 2009
The qualitative analysis J.D. Power provides for its 2009 Rental Car Satisfaction Study is stirring up controversy. What do you think?
Tags: J.D. Power, Rental Rates
Author: Chris Brown | Posted @ Tuesday, November 24, 2009 11:29 AM | » Comments(0)
June 24, 2009
Perception is reality. This statement is none truer than when it comes to attitudes about cars.
Tags: ALG, J.D. Power, Initial Quality Study, Residual Value Awards, Automotive Lease Guide
Author: Chris Brown | Posted @ Wednesday, June 24, 2009 10:01 AM | » Comments(0)
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