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J.D. Power and Associates Rental Car Satisfaction

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Assessing the Plusses and Minuses of Today’s Market

Ricky Beggs presents at the Auto Rental Summit's Fleet Jam Session, which also included a panel discussion on fleet funding, sales and remarketing. Photo by Amy Winter

November 12, 2014

The 2014 Auto Rental Summit was a great place to assess the state of the car rental market, both the good and the bad.

Tags: Residual Values, Auto Rental Summit, J.D. Power and Associates Rental Car Satisfaction, Rental Car Industry, Vehicle Recalls

Author: Chris Brown | Posted @ Wednesday, November 12, 2014 2:02 PM | » Comments(0)

Fighting the Stigma of Car Rental Commoditization

Digging into the J.D. Power and Associates Rental Car Satisfaction Study reveals ways to combat the low-rate game, as well as one proven tip for improving your customer satisfaction score.

November 9, 2012

Digging into the J.D. Power and Associates Rental Car Satisfaction Study reveals ways to combat the low-rate game, as well as one proven tip for improving your customer satisfaction score.

Tags: Customer Service, Customer Satisfaction, J.D. Power and Associates Rental Car Satisfaction

Author: Chris Brown | Posted @ Friday, November 9, 2012 12:00 AM | » Comments(1)

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