November 12, 2014
The 2014 Auto Rental Summit was a great place to assess the state of the car rental market, both the good and the bad.
Tags: Residual Values, Auto Rental Summit, J.D. Power and Associates Rental Car Satisfaction, Rental Car Industry, Vehicle Recalls
Author: Chris Brown | Posted @ Wednesday, November 12, 2014 2:02 PM | » Comments(0)
November 9, 2012
Digging into the J.D. Power and Associates Rental Car Satisfaction Study reveals ways to combat the low-rate game, as well as one proven tip for improving your customer satisfaction score.
Tags: customer service, Customer Satisfaction, J.D. Power and Associates Rental Car Satisfaction
Author: Chris Brown | Posted @ Friday, November 9, 2012 12:00 AM | » Comments(1)
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