November 9, 2012
Digging into the J.D. Power and Associates Rental Car Satisfaction Study reveals ways to combat the low-rate game, as well as one proven tip for improving your customer satisfaction score.
Tags: Customer Service, Customer Satisfaction, J.D. Power and Associates Rental Car Satisfaction
Author: Chris Brown | Posted @ Friday, November 9, 2012 12:00 AM | » Comments(1)
We offer e-newsletters that deliver targeted news and information for the entire fleet industry.
The expert, Mark Betner from Citgo will answer your questions Ask a question
Wheel end expert Jeff Geist from STEMCO will answer your questions Ask a question
Ultimate Test Drive Video: Kenworth T680 Advantage
Sneak Peak Video: Western Star 5700XE
Video: What Happens When a Truck Picks up a Container?
Western Star Breaks the Mold with the 5700XE (Video)
New Trailer Skirt Easier To Install
Dana Unveils Global Single-reduction Drive Axle
In-Cab Camera System Adds Audio, Infrared and 3G
TRW’s New Steering Systems Improve Control and Efficiency