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Will Prepaid Reservations Catch On?

Prepaid reservations might be the new guaranteed reservations; though perfecting the model to balance customer service, utilization and profits is an enormous challenge.

February 5, 2014

Prepaid reservations might be the new guaranteed reservations; though perfecting the model to balance customer service, utilization and profits is an enormous challenge.

Tags: Car Rental Show, no-show fees, guaranteed reservations, prepaid rentals

Author: Chris Brown | Posted @ Wednesday, February 5, 2014 12:00 AM | » Comments(1)

ACRA Panel: A Rational, Safe Way to Handle Recalls

March 14, 2011

During its panel at the Car Rental Show, the American Car Rental Association board worked through recall legislation, threats to vicarious liability reform and what’s next with no-show fees (let’s start calling them guaranteed reservations).

Tags: vicarious liability, Hertz, Avis Budget Group, ACRA, Recalls, Car Rental Show, Bob Barton, Sharon Faulkner, Frank Colonna, Gil Cygler, Graves Amendment, no-show fees, guaranteed reservations, anti-steering, HR 4175

Author: Chris Brown | Posted @ Monday, March 14, 2011 12:00 AM | » Comments(0)

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