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The Truth, to Power (Part Two)

J.D. (Dave) Power opens up on customer engagement, right and wrong sales tactics, the power of information and the evolution of how we buy cars. (Part two.)

June 11, 2014

J.D. (Dave) Power opens up on customer engagement, right and wrong sales tactics, the power of information and the evolution of how we buy cars.

Tags: dealerships, Customer Service, franchise law, J.D. Power & Associates

Author: Chris Brown | Posted @ Wednesday, June 11, 2014 12:00 AM | » Comments(0)

Losing a Zoning War in New Hampshire

Auto-related businesses in this town feel like they’re being unfairly discriminated against by their zoning board. But what can they do?

December 26, 2012

Auto-related businesses in this town feel like they’re being unfairly discriminated against by their zoning board. But what can they do?

Tags: Zoning, dealerships, New Hampshire

Author: Chris Brown | Posted @ Wednesday, December 26, 2012 12:00 AM | » Comments(2)

July is Be Nice to Your Dealer Month

May 28, 2009

Taking your fleet-minded dealer for granted during these trying times is not an option.

Tags: dealerships, Chrysler, General Motors

Author: Chris Brown | Posted @ Thursday, May 28, 2009 2:13 PM | » Comments(2)

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