February 5, 2014
Prepaid reservations might be the new guaranteed reservations; though perfecting the model to balance customer service, utilization and profits is an enormous challenge.
Tags: Car Rental Show, no-show fees, guaranteed reservations, prepaid rentals
Author: Chris Brown | Posted @ Wednesday, February 5, 2014 12:00 AM | » Comments(2)
April 29, 2013
The new Hertz franchisee is bringing to car rental a focus on facilities and employee practices, while Penske dealerships will get a stable source of low-mileage used vehicles.
Tags: Penske, Hertz, Car Rental Show
Author: Chris Brown | Posted @ Monday, April 29, 2013 12:00 AM | » Comments(1)
April 18, 2013
As I settle back at my desk, here are a few thoughts on corporate culture, ACRA, the global community, franchising, independents and a “sane” car rental market.
Tags: Penske, Franchises, ACRA, Car Rental Show, Russell Bruno Award
Author: Chris Brown | Posted @ Thursday, April 18, 2013 12:00 AM | » Comments(0)
April 8, 2013
This year’s show is highlighted by a new hotel, an anniversary toast, some special guests and seminars for newcomers and exhibitors only.
Tags: Car Rental Show
Author: Chris Brown | Posted @ Monday, April 8, 2013 12:00 AM | » Comments(0)
March 14, 2012
It’s a testament to the health of the industry domestically and its growth abroad, along with a few other factors not to be overlooked.
Author: Chris Brown | Posted @ Wednesday, March 14, 2012 12:00 AM | » Comments(0)
March 15, 2011
Representatives from four of the major auto manufacturers gathered at the Car Rental Show to talk rental. While rental continues to represent an integral part of the business, OEMs are managing rental fleet sales to protect residuals.
Tags: Toyota, Hyundai, Chrysler, Car Rental Show, Ford
Author: Chris Brown | Posted @ Tuesday, March 15, 2011 12:24 PM | » Comments(0)
March 14, 2011
During its panel at the Car Rental Show, the American Car Rental Association board worked through recall legislation, threats to vicarious liability reform and what’s next with no-show fees (let’s start calling them guaranteed reservations).
Tags: vicarious liability, Hertz, Avis Budget Group, ACRA, Recalls, Car Rental Show, Bob Barton, Sharon Faulkner, Frank Colonna, Gil Cygler, Graves Amendment, no-show fees, guaranteed reservations, anti-steering, HR 4175
Author: Chris Brown | Posted @ Monday, March 14, 2011 12:00 AM | » Comments(0)
March 11, 2011
De Shon took a holistic look at how technology is reshaping car rental. But it's Avis Budget’s Virtual Car program that has the potential to be an industry game changer.
Tags: Technology, Avis Budget Group, Car Rental Show, Virtual Car, automated car rental
Author: Chris Brown | Posted @ Friday, March 11, 2011 3:53 PM | » Comments(0)
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