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How Did Goliath Slay David?

The results of the 2012 J.D. Power and Associates Rental Car Satisfaction Study bring the issue of the smaller and larger brands into focus.

November 9, 2012

The results of the 2012 J.D. Power and Associates Rental Car Satisfaction Study bring the issue of the smaller and larger brands into focus.

Tags: Enterprise Rent-A-Car, J.D. Power, Hertz, Alamo Rent A Car, Avis, National Car Rental, Enterprise Holdings, Ace Rent A Car, J.D. Power and Associates Rental Car Satisfac, customer service, customer satisfaction

Author: Chris Brown | Posted @ Friday, November 9, 2012 12:00 AM | » Comments(0)

What We Can Learn from the Global Auto Rental Marketplace

Franchise systems — and the spirit of the independent operator — are alive and well in the global marketplace, and growing.

October 18, 2011

Franchise systems — and the spirit of the independent operator — are alive and well in the global marketplace, and growing.

Tags: Hertz, Alamo Rent A Car, Europcar, CarTrawler, Last Minute Rent a Car, Citer, Chevrolet Express

Author: Chris Brown | Posted @ Tuesday, October 18, 2011 12:00 AM | » Comments(1)

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