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Of Friden Calculators and Library Cards

Industry stalwarts Jim Shapiro and Ken Elder share musings from an earlier time in car rental. It becomes clear that much of their wisdom is applicable today.

September 4, 2013

Industry stalwarts Jim Shapiro and Ken Elder share musings from an earlier time in car rental. It becomes clear that much of their wisdom is applicable today.

Tags: ACRA, Thrifty, Payless Car Rental, ACTIF

Author: Chris Brown | Posted @ Wednesday, September 4, 2013 12:00 AM | » Comments(0)

Guest Editorial: They Said It Would Never Pass

July 15, 2013

Gil Cygler reflects on the long journey to amend the 1989 New York state law prohibiting car rental companies to sell damage waivers and how it illustrates the power of grass-roots organization.

Tags: New York, ACRA, collision and loss damage waivers, rental car agencies, legislature

Author: Gil Cygler | Posted @ Monday, July 15, 2013 12:00 AM | » Comments(0)

7 Takeaways from the 2013 Car Rental Show

As I settle back at my desk, here are a few thoughts on corporate culture, ACRA, the global community, franchising, independents and a “sane” car rental market.

April 18, 2013

As I settle back at my desk, here are a few thoughts on corporate culture, ACRA, the global community, franchising, independents and a “sane” car rental market.

Tags: Penske, franchises, ACRA, Car Rental Show, Russell Bruno Award

Author: Chris Brown | Posted @ Thursday, April 18, 2013 12:00 AM | » Comments(0)

What I Wish I Knew 25 Years Ago

One car rental sage reaches into his past for words of wisdom and connects it to the present and future.

February 25, 2013

One car rental sage reaches into his past for words of wisdom and connects it to the present and future.

Tags: ACRA, Anniversary, American Car Rental Association, Michael LaPlaca

Author: Chris Brown | Posted @ Monday, February 25, 2013 12:00 AM | » Comments(1)

Dispelling Some Myths in the Car Rental Industry

Nostalgia is a seductive liar.

December 19, 2012

Nostalgia is a seductive liar.

Tags: vicarious liability, ACRA, collision damage waiver, American Car Rental Association, CDW

Author: Chris Brown | Posted @ Wednesday, December 19, 2012 12:00 AM | » Comments(1)

Recall Legislation: Some Thoughts from and for the 7%

It is necessary for the smaller independent car rental companies to understand the changes blowing in the wind, while letting their voice be heard.

October 3, 2012

It is necessary for the smaller independent car rental companies to understand the changes blowing in the wind, while letting their voice be heard.

Tags: Legislation, Congress, ACRA, Recalls

Author: Chris Brown | Posted @ Wednesday, October 3, 2012 12:00 AM | » Comments(0)

Righting a Wrong in Arizona

Arizona is one of a super minority of states in which auto rental companies are required by statute to pay for the negligent acts of their renters. Look for new legislation in the coming weeks that proposes to change that.

January 18, 2012

Arizona is one of a super minority of states in which auto rental companies are required by statute to pay for the negligent acts of their renters. Look for new legislation in the coming weeks that proposes to change that.

Tags: Florida, Michigan, ACRA, Arizona, Delaware, Liability, primary insurance

Author: Chris Brown | Posted @ Wednesday, January 18, 2012 12:00 AM | » Comments(0)

How the GAO Auto Recall Report Could Affect Auto Rental

June 15, 2011

The report released on June 15 by the Government Accountability Office (GAO) shows just how complicated the recall process is and how difficult it is for vehicle owners to comply. This could help the fight for sensible recall legislation.

Tags: ACRA, Recalls, Government Accountability Office, NHTSA

Author: Chris Brown | Posted @ Wednesday, June 15, 2011 5:59 PM | » Comments(-2)

ACRA Panel: A Rational, Safe Way to Handle Recalls

March 14, 2011

During its panel at the Car Rental Show, the American Car Rental Association board worked through recall legislation, threats to vicarious liability reform and what’s next with no-show fees (let’s start calling them guaranteed reservations).

Tags: vicarious liability, Hertz, Avis Budget Group, ACRA, Recalls, Car Rental Show, Bob Barton, Sharon Faulkner, Frank Colonna, Gil Cygler, Graves Amendment, no-show fees, guaranteed reservations, anti-steering, HR 4175

Author: Chris Brown | Posted @ Monday, March 14, 2011 12:00 AM | » Comments(0)

Car Rental Show: What Happened in Vegas?

March 10, 2011

There was a renewed energy at this year’s show that I hadn’t felt in years. ACRA grows new teeth as stakeholders take pulse of the industry, gain consensus and set direction.

Tags: Legislation, ACRA

Author: Chris Brown | Posted @ Thursday, March 10, 2011 3:13 PM | » Comments(0)

Guest Blog: How Car Rental Is not Like the Airlines

June 8, 2010

The president of ACRA responds to a travel writer's column that takes issue with "whacky" car rental rules.

Tags: no-show fee, ACRA

Author: Chris Brown | Posted @ Tuesday, June 8, 2010 9:32 AM | » Comments(10)

Here We Go Again: Graves Amendment Under Attack

May 21, 2010

A proposed amendment to the Motor Vehicle Safety Act of 2010 would overturn existing law preventing vicarious liability of renting and leasing companies. Industry associations claimed a small victory this week—but it may not be over.

Tags: vicarious liability, TRALA, motorcoaches, ACRA, Graves Amendment

Author: Chris Brown | Posted @ Friday, May 21, 2010 12:00 AM | » Comments(5)

CRS 2010: Did We Gain Momentum on No-show Fees?

May 12, 2010

The ACRA panel at the Car Rental Show dug into the issue with the most depth and insight yet in a public forum. With the changing rental car landscape, is there a new willingness to get this done?

Tags: no-show fee, ACRA

Author: Chris Brown | Posted @ Wednesday, May 12, 2010 9:57 AM | » Comments(0)

Key Takeaways from the 2010 Car Rental Show

April 23, 2010

From Wall Street to Main Street, the renewal of the industry was on display in the conference halls and expo floor. Expect action from ACRA on key issues.

Tags: ACRA

Author: Chris Brown | Posted @ Friday, April 23, 2010 9:23 AM | » Comments(0)

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