Auto Focus

CRS 2010: Did We Gain Momentum on No-show Fees?

The ACRA panel at the Car Rental Show dug into the issue with the most depth and insight yet in a public forum. With the changing rental car landscape, is there a new willingness to get this done? READ MORE

Tags: no-show fee, ACRA

Author: Chris Brown | Posted @ Wednesday, May 12, 2010 9:57 AM | » Comments(0)

And Then There Were Three

How will the potential Hertz acquisition of Dollar Thrifty affect franchisees and independents? READ MORE

Tags: Federal Trade Commission, Hertz, Dollar Thrifty Automotive Group, merger

Author: Chris Brown | Posted @ Tuesday, May 4, 2010 12:00 AM | » Comments(1)

Key Takeaways from NAFA’s 2010 Fleet Management Institute & Expo

North America’s annual gathering of fleet professionals took place this week in Detroit. NAFA FMI is the best place to take the pulse of the fleet industry and look into the future. READ MORE

Tags: Audi, Volvo, Mercedes-Benz, Subaru, Legislation, Honda, NAFA, Volkswagen, Chrysler, Alternative Fuels, General Motors

Author: Chris Brown | Posted @ Thursday, April 29, 2010 2:22 PM | » Comments(0)

Key Takeaways from the 2010 Car Rental Show

From Wall Street to Main Street, the renewal of the industry was on display in the conference halls and expo floor. Expect action from ACRA on key issues. READ MORE

Tags: ACRA

Author: Chris Brown | Posted @ Friday, April 23, 2010 9:23 AM | » Comments(0)

Guest Post: European ... or you’re a peein’?

A car rental executive argues why no-show fees can help operators run tighter fleets and gain higher utilization. READ MORE

Tags: no-show fee

Author: Robert Barton | Posted @ Thursday, April 8, 2010 2:50 PM | » Comments(1)

Isuzu Gets Gas Engines Back

More from the Work Truck Show: Isuzu reaches agreement with GM for its gas engines; GM introduces Sierra Denali HD and some thoughts on the term "best in class." READ MORE

Tags: Isuzu, Work Truck Show, Pickup Trucks, General Motors

Author: Chris Brown | Posted @ Wednesday, March 24, 2010 2:13 PM | » Comments(0)

Sprinter Lands at Mercedes Dealerships

More from the Work Truck Show: Daimler gives Sprinter back to Mercedes; Freightliner Custom Chassis gets an all-electric version and a new look for the boxy step van. READ MORE

Tags: Mercedes-Benz, NTEA, Work Truck Show, Freightliner, Daimler AG, Mercedes-Benz Sprinter

Author: Chris Brown | Posted @ Monday, March 22, 2010 11:08 AM | » Comments(1)

New Ram Brand to Get Fiat Vans?

In a series of reports based on the Work Truck Show, here’s a compendium of new truck offerings and future plans from the OEMs. READ MORE

Tags: NTEA, Work Truck Show, Fiat, Chrysler, Ram Truck

Author: Chris Brown | Posted @ Friday, March 19, 2010 9:55 AM | » Comments(0)

The New Diesel Deal

New diesel regulations have caused market shifts in diesel truck offerings, higher price points and increased servicing. Fleets must learn to adapt. But will it produce a move away from diesel? READ MORE

Tags: Emissions, Diesel, NTEA, Work Truck Show, selective catalytic reduction, SCR, DEF, Diesel Emissions

Author: Chris Brown | Posted @ Wednesday, March 17, 2010 3:43 PM | » Comments(0)

2011 Ford Super Duty Test Drive

How do you get more than 30 mpg in a Ford Super Duty with four people and a 1,000 lb. payload? READ MORE

Author: Chris Brown | Posted @ Wednesday, March 10, 2010 10:15 AM | » Comments(0)

What to Tax, if Not Car Rentals?

Here are some novel ideas on taxation that shift the burden away from car renters.

Here are some novel ideas on taxation that shift the burden away from car renters. READ MORE

Tags: Taxes, rental taxes, Funding

Author: Chris Brown | Posted @ Thursday, February 11, 2010 3:17 PM | » Comments(0)

Toyota Recall: What We Know as of Thursday

A separate recall was issued on Wednesday in regards to the potential risk for floor mat entrapment of accelerator pedals. Commercial and rental fleets as well as leasing companies are handling this problem in different ways at the moment. The prevailing wisdom is "inform, inform, inform." READ MORE

Tags: Toyota, Recalls

Author: Chris Brown | Posted @ Wednesday, January 27, 2010 11:40 AM | » Comments(0)

Car Rental No-show Fees: Are We Ready?

The hotel and airline industries offer parallels and a path to possible implementation.

The hotel and airline industries offer parallels and a path to possible implementation. READ MORE

Author: Chris Brown | Posted @ Thursday, January 14, 2010 10:22 AM | » Comments(0)

How Can a Drop in Car Rental Revenues Be a Good Thing?

As we close out 2009, here’s a quick hit of issues that are driving those revenue numbers, along with questions that need answers. READ MORE

Author: Chris Brown | Posted @ Tuesday, December 22, 2009 10:11 AM | » Comments(0)

In honor of Thanksgiving, pre-printed rental agreements and one classic, funny movie.

It's hard to know what a customer has been through before he gets to the counter. READ MORE

Tags: Customer Service

Author: Chris Brown | Posted @ Wednesday, November 25, 2009 8:18 AM | » Comments(0)

Does the 2009 Rental Car Satisfaction Study Provide Faulty Analysis?

The qualitative analysis J.D. Power provides for its 2009 Rental Car Satisfaction Study is stirring up controversy. What do you think? READ MORE

Tags: J.D. Power, Rental Rates

Author: Chris Brown | Posted @ Tuesday, November 24, 2009 11:29 AM | » Comments(0)

Driving Notes on the Suzuki Kizashi

Find a winding road. READ MORE

Tags: Suzuki

Author: Chris Brown | Posted @ Friday, November 20, 2009 9:47 AM | » Comments(0)

The Promise of the Nissan Leaf – and a Test Drive

Carlos Ghosn says Nissan will have enough capacity to produce 500,000 pure electric vehicles in less than three years. Will the metrics work? READ MORE

Tags: Plug-In Hybrid Electric Vehicles, Nissan, Nissan LEAF, Gasoline-Electric Hybrids, Battery-Electric Vehicles

Author: Chris Brown | Posted @ Monday, November 16, 2009 10:22 AM | » Comments(2)

An Entrepreneur’s Story

The struggles of one independent operator highlight what is right about the car rental industry. READ MORE

Author: Chris Brown | Posted @ Tuesday, November 10, 2009 3:48 PM | » Comments(0)

Jim Cramer Gets It Wrong Again

Cramer blesses Hertz and damns other car rental stocks for the wrong reasons. READ MORE

Tags: Hertz, Avis Budget Group, Avis, Budget Rent A Car, Dollar Thrifty Automotive Group

Author: Chris Brown | Posted @ Tuesday, October 13, 2009 2:08 PM | » Comments(1)

Empty Dealer Lots Disrupt Fleet Purchasing

Inventories at all-time lows make this a good time for small fleets to plan ahead and factory order. READ MORE

Tags: fleet ordering

Author: Chris Brown | Posted @ Monday, October 12, 2009 9:50 AM | » Comments(0)

Hertz Bankruptcy! Do I Have Your Attention?

Hertz is suing a research firm that lists it as one 20 companies with the highest probability of declaring bankruptcy. Who made the claim, on what basis and how is the market reacting? READ MORE

Tags: Audit, Hertz, Lawsuits

Author: Chris Brown | Posted @ Wednesday, September 30, 2009 8:47 AM | » Comments(0)

What’s it Like to Drive a Hydrogen Fuel Cell Vehicle?

Ben and Jackie Lee of GM's Project Driveway, testers of General Motor's Chevy Equinox hydrogen fuel cell electric vehicle.

Burbank, Calif. resident Ben Lee shares his firsthand experience in a Chevrolet Equinox hydrogen fuel cell electric vehicle as part of General Motor’s Project Driveway. READ MORE

Tags: Chevrolet Equinox, Project Driveway, fuel cell vehicles, Hydrogen Fuel Cell Vehicles, General Motors

Author: Chris Brown | Posted @ Monday, September 21, 2009 4:39 PM | » Comments(0)

Did “Cash for Clunkers” Fulfill Its Objectives?

Bob Barton, president of the American Car Rental Association, provides a post-mortem analysis of “Cash for Clunkers” on the Auto Focus blog. READ MORE

Tags: Cash for Clunkers

Author: Bob Barton | Posted @ Wednesday, September 16, 2009 11:05 AM | » Comments(0)

Worst Clean Up Jobs of a Rental Car

You wouldn’t believe what people do to (and in) rental cars. Or maybe you would. READ MORE

Author: Chris Brown | Posted @ Friday, August 28, 2009 4:15 PM | » Comments(0)

Author Bio

Chris Brown

Executive Editor

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Chris is the executive editor of Business Fleet Magazine and Auto Rental News. He covers all aspects of the fleet world.

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