Auto Focus

Will Prepaid Reservations Catch On?

Prepaid reservations might be the new guaranteed reservations; though perfecting the model to balance customer service, utilization and profits is an enormous challenge.

Prepaid reservations might be the new guaranteed reservations; though perfecting the model to balance customer service, utilization and profits is an enormous challenge. READ MORE

Tags: Car Rental Show, no-show fees, guaranteed reservations, prepaid rentals

Author: Chris Brown | Posted @ Wednesday, February 5, 2014 12:00 AM | » Comments(1)

Understanding the Winter Freeze and Alt-Fuel Prices

Frigid weather has spiked demand for natural gas and raised wholesale prices. How are fleets using alt-fuels coping?

Frigid weather has spiked demand for natural gas and raised wholesale prices. How are fleets using alt-fuels coping? READ MORE

Tags: Alternative-fuel vehicles, Propane Autogas, Alternative Fuels, Compressed Natural Gas, CNG

Author: Chris Brown | Posted @ Tuesday, January 28, 2014 12:00 AM | » Comments(0)

Fleet Is No Longer a Dirty Word

The key is to understand what is meant by “fleet” — and then separate perception from reality.

The key is to understand what is meant by “fleet” — and then separate perception from reality. READ MORE

Tags: Kelley Blue Book, CPO

Author: Chris Brown | Posted @ Wednesday, January 22, 2014 12:00 AM | » Comments(0)

Are We Heading to Overcapacity?

Auto manufacturers are ready to pump out more cars. But are we headed toward higher incentives and lower residuals? READ MORE

Tags: Fleet Sales, New Car Sales, Retail Sector, vehicle prices, used car values

Author: Chris Brown | Posted @ Wednesday, January 15, 2014 12:00 AM | » Comments(0)

I Rented My Car with FlightCar

This business writer took the plunge into peer-to-peer car sharing. Was it worth it?

My 2005 Mazda3 awaits my return on the FlightCar lot at LAX.

This business writer took the plunge into peer-to-peer car sharing. Was it worth it? READ MORE

Tags: Peer-to-Peer, FlightCar

Author: Chris Brown | Posted @ Wednesday, January 8, 2014 12:00 AM | » Comments(3)

7 Market Developments to Watch

So you think you’ve got 2014 all figured out? Here are seven trends in the car rental market you may not be thinking about — but should be.

So you think you’ve got 2014 all figured out? Here are seven trends in the car rental market you may not be thinking about — but should be. READ MORE

Author: Chris Brown | Posted @ Friday, December 20, 2013 12:00 AM | » Comments(2)

Our Hope for Advantage Rent A Car

The work for the new Advantage has just begun. READ MORE

Tags: Advantage Rent A Car, Bankruptcy, Catalyst Capital Group

Author: Chris Brown | Posted @ Wednesday, December 11, 2013 12:00 AM | » Comments(10)

The Silver Lining of Car Rental Consolidation

While the world concentrates on whether rental rates will rise, rates don’t rule the world.

While the world concentrates on whether rental rates will rise, rates don’t rule the world. READ MORE

Tags: J.D. Power, Rental Rates, Rental Revenue, Customer Satisfaction

Author: Chris Brown | Posted @ Wednesday, December 4, 2013 12:00 AM | » Comments(2)

Greetings from the Los Angeles Auto Show

Observations on the cars, the trends, the industry and some very cool things.

Observations on the cars, the trends, the industry and some very cool things. READ MORE

Tags: L.A. Auto Show

Author: Chris Brown | Posted @ Friday, November 22, 2013 12:00 AM | » Comments(0)

Advantage Bankruptcy: What We Know Right Now

The most recent court documents give clues as to what may have happened to Advantage Rent-A-Car.

The most recent court documents give clues as to what may have happened to Advantage Rent-A-Car. READ MORE

Tags: Federal Trade Commission, Hertz, Advantage Rent A Car, Bankruptcy

Author: Chris Brown | Posted @ Wednesday, November 13, 2013 12:00 AM | » Comments(5)

Finding Inspiration in South Florida

Here’s a quick hit of takeaways from the seminars, roundtables, networking and exhibit hall action at the 2013 Auto Rental Summit.

Here’s a quick hit of takeaways from the seminars, roundtables, networking and exhibit hall action at the 2013 Auto Rental Summit. READ MORE

Tags: J.D. Power, Excise Taxes, Auto Rental Summit, Renter Rated Award

Author: Chris Brown | Posted @ Wednesday, November 6, 2013 12:00 AM | » Comments(0)

The Death of Car Rental?

Of course, I stood up in the ballroom of 200 and refuted the notion. But then I got thinking.

Of course, I stood up in the ballroom of 200 and refuted the notion. But then I got thinking. READ MORE

Tags: Car Sharing, car2go, Peer-to-Peer, RelayRides, Enterprise CarShare, Hertz 24/7

Author: Chris Brown | Posted @ Wednesday, October 23, 2013 12:00 AM | » Comments(6)

Greening Your Fleet without Alt Fuels

These initiatives are often low-hanging fruit, and they won’t cost you much, if anything.

These initiatives are often low-hanging fruit, and they won’t cost you much, if anything. READ MORE

Tags: Green Fleets, Clean Cities, Green Fleet Conference, Argonne National Laboratory

Author: Chris Brown | Posted @ Wednesday, October 16, 2013 12:00 AM | » Comments(3)

Five Green Trends in Fleet

The Green Fleet Conference is the hub of the universe when it comes to alt-fuels and alt-power and their realistic use in fleet.

The Green Fleet Conference is the hub of the universe when it comes to alt-fuels and alt-power and their realistic use in fleet. READ MORE

Tags: Green Fleet Conference, Hydrogen Fuel Cell Vehicles, Natural Gas Vehicles, Propane Autogas, DME, Renewable Natural Gas, cellulosic ethanol, Battery-Electric Vehicles

Author: Chris Brown | Posted @ Wednesday, October 9, 2013 12:00 AM | » Comments(0)

Should Fleet Drivers Pay Their Own Violations?

With technology aiding the ability to administer traffic fines, fleets need to address their procedures for paying them. Accountability is paramount.

With technology aiding the ability to administer traffic fines, fleets need to address their procedures for paying them. Accountability is paramount. READ MORE

Tags: Liability, Traffic Violations, Parking Violations, Toll Violations, Parking Enforcement

Author: Chris Brown | Posted @ Sunday, September 15, 2013 12:00 AM | » Comments(0)

Service Dogs and Car Rental

A recent rental involving a service animal points out the need for car rental companies to know the rights of service dog owners — and the rights of the rental company as well.

A recent rental involving a service animal points out the need for car rental companies to know the rights of service dog owners — and the rights of the rental company as well. READ MORE

Author: Chris Brown | Posted @ Friday, September 13, 2013 12:00 AM | » Comments(4)

Of Friden Calculators and Library Cards

Industry stalwarts Jim Shapiro and Ken Elder share musings from an earlier time in car rental. It becomes clear that much of their wisdom is applicable today.

Industry stalwarts Jim Shapiro and Ken Elder share musings from an earlier time in car rental. It becomes clear that much of their wisdom is applicable today. READ MORE

Tags: ACRA, Thrifty, Payless Car Rental

Author: Chris Brown | Posted @ Wednesday, September 4, 2013 12:00 AM | » Comments(0)

Hertz San Diego Airport — the Future of Car Rental?

In San Diego, Hertz officially unveiled its new facility, along with plans for world domination.

In San Diego, Hertz officially unveiled its new facility, along with plans for world domination. READ MORE

Tags: Telematics, Hertz, Car Sharing, Hertz NeverLost, GPS Tracking, Hertz 24/7, Hertz Gold Plus Rewards

Author: Chris Brown | Posted @ Wednesday, August 14, 2013 12:00 AM | » Comments(1)

Car Rental at the Halfway Point: How Are We Doing?

Looking at the first half of 2013, rates are up and the used car market is down but stabilizing. Pay attention to developments that portend the long-term future of car rental.

Looking at the first half of 2013, rates are up and the used car market is down but stabilizing. Pay attention to developments that portend the long-term future of car rental. READ MORE

Tags: Manheim, Zipcar, Wholesale Market, Hertz, Avis Budget Group, Financial Report, Used Car Market, rates, Quarterly Earnings, Payless Car Rental

Author: Chris Brown | Posted @ Wednesday, August 7, 2013 12:00 AM | » Comments(1)

Making the Case for In-House Maintenance

With a fleet of only 25 vehicles, this rain gutter installation company set up a service facility in-house and is realizing a 60% reduction in maintenance expense.

Kulp's shop hands had been successfully doing vehicle repairs, though Kulp decided to hire a trained mechanic. The mechanic started at one day a week, then moved to three days, and will soon come in full time.

With a fleet of only 25 vehicles, this rain gutter installation company set up a service facility in-house and is realizing a 60% reduction in maintenance expense. READ MORE

Tags: Maintenance, Preventive Maintenance, repair shop, mechanic

Author: Chris Brown | Posted @ Thursday, August 1, 2013 12:00 AM | » Comments(0)

10 Challenges to Reaping Telematics Value

Adoption rates of telematics GPS tracking systems in fleet have increased exponentially in the last five years. Here’s what fleets are going through to make the plunge and get the most out of their systems. READ MORE

Tags: Telematics, Fleet Managers

Author: Chris Brown | Posted @ Wednesday, July 24, 2013 12:00 AM | » Comments(0)

Guest Editorial: They Said It Would Never Pass

Gil Cygler reflects on the long journey to amend the 1989 New York state law prohibiting car rental companies to sell damage waivers and how it illustrates the power of grass-roots organization. READ MORE

Tags: New York, ACRA

Author: Gil Cygler | Posted @ Monday, July 15, 2013 12:00 AM | » Comments(0)

7 Reasons Not to Fear the Used Car Market

You may have heard about all those lease returns coming back to the market and what they might do to residual values. It’s not as bad as you think.

You may have heard about all those lease returns coming back to the market and what they might do to residual values. It’s not as bad as you think. READ MORE

Tags: Manheim, Black Book, Wholesale Market, Used Car Market

Author: Chris Brown | Posted @ Wednesday, July 10, 2013 12:00 AM | » Comments(7)

Van Envy? We’re Headed There

The release of the Nissan NV200 small commercial van represents Nissan's next step in its commercial vehicle plans. But where will it fit in the nascent cargo van wars?

The release of the Nissan NV200 small commercial van represents Nissan's next step in its commercial vehicle plans. But where will it fit in the nascent cargo van wars? READ MORE

Tags: Ford Transit Connect, Nissan NV200, Chevrolet City Express

Author: Chris Brown | Posted @ Wednesday, June 26, 2013 12:00 AM | » Comments(0)

FlightCar Lawsuit Tests Regulations of New Business Models

The issue highlights the need to balance business fairness and consumer protections with the need for competition and to allow new business models to succeed.

The issue highlights the need to balance business fairness and consumer protections with the need for competition and to allow new business models to succeed. READ MORE

Tags: Airport Rentals, airport fees, Peer-to-Peer, FlightCar

Author: Chris Brown | Posted @ Wednesday, June 12, 2013 12:00 AM | » Comments(0)

Author Bio

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Chris Brown

Executive Editor

Chris is the executive editor of Business Fleet Magazine and Auto Rental News. He covers all aspects of the fleet world.

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