Auto Focus

Is Uber a Threat to Car Rental?

A new survey finds that ride-sharing customers are willing to replace both traditional car rental and car sharing with ride sharing. READ MORE

Tags: Car Sharing, car2go, Ride Sharing

Author: Chris Brown | Posted @ Monday, December 29, 2014 9:30 AM | » Comments(2)

5 Predictions for Car Rental in 2015

Next year’s mechanics hinge on plentiful new car supply and a softening used car market. READ MORE

Tags: Vans, Rental Rates, Used Car Market, Vehicle Recalls

Author: Chris Brown | Posted @ Monday, December 8, 2014 2:09 PM | » Comments(1)

Premieres and Trends at the LA Auto Show

The 2014 Los Angeles Auto Show featured less green-speak and more driving excitement aimed at younger buyers. Get ready for more compact crossovers, as Mazda, Honda, Fiat, Volkswagen and Scion launch brand-new models next year.

The 2016 Volvo XC90 is Volvo's most important launch in years. Its front fascia design will carry over to other models, Volvo says

The 2014 Los Angeles Auto Show featured less green-speak and more driving excitement aimed at younger buyers. Get ready for more compact crossovers, as Mazda, Honda, Fiat, Volkswagen and Scion launch brand-new models next year. READ MORE

Author: Chris Brown | Posted @ Thursday, November 20, 2014 3:19 PM | » Comments(0)

Hertz’s Earnings News: Rapid Reaction

Hertz will be on an accelerated buying and selling schedule in the next six months. How might that affect the market? READ MORE

Tags: Repurchase Programs, Used Car Market, Hertz Global Holdings Inc., Audit Committee, Financial Statements

Author: Chris Brown | Posted @ Friday, November 14, 2014 4:07 PM | » Comments(0)

Assessing the Plusses and Minuses of Today’s Market

Ricky Beggs presents at the Auto Rental Summit's Fleet Jam Session, which also included a panel discussion on fleet funding, sales and remarketing. Photo by Amy Winter

The 2014 Auto Rental Summit was a great place to assess the state of the car rental market, both the good and the bad. READ MORE

Tags: Residual Values, Auto Rental Summit, J.D. Power and Associates Rental Car Satisfaction, Rental Car Industry, Vehicle Recalls

Author: Chris Brown | Posted @ Wednesday, November 12, 2014 2:02 PM | » Comments(0)

Can Leasing Work for High-Mileage Fleets?

“I run high miles on my vans, so leasing isn’t for me,” is a common refrain — from the uneducated small-fleet administrator. READ MORE

Tags: Vehicle Leasing, Closed-End Leases, High Mileage Vehicles, Commercial Fleet Leasing

Author: Chris Brown | Posted @ Thursday, October 30, 2014 11:48 AM | » Comments(1)

Managing the Social Media Rant

How do you handle customer service when those Really Angry Customers now have a much bigger megaphone?

How do you handle customer service when those Really Angry Customers now have a much bigger megaphone? READ MORE

Author: Chris Brown | Posted @ Wednesday, October 22, 2014 8:53 AM | » Comments(0)

The Shape of ACE to Come

In an exclusive interview, Dick Radzis and Charlie Mullen talk about the sale of their corporate locations to Avis Budget Group, discuss the company’s plans for the ACE Rent A Car brand and more.

Dick Radzis talks to investors at the 2014 Car Rental Show.

In an exclusive interview, Dick Radzis and Charlie Mullen talk about the sale of their corporate locations to Avis Budget Group, discuss the company’s plans for the ACE Rent A Car brand and more. READ MORE

Author: Chris Brown | Posted @ Wednesday, October 15, 2014 9:41 AM | » Comments(4)

Have the Workplace Violence Conversation Now

The murder of a driver supervisor at a UPS facility last week marks a good time to address workplace violence — a subject that gets little attention before an incident has occurred.

The murder of a driver supervisor at a UPS facility last week marks a good time to address workplace violence — a subject that gets little attention before an incident has occurred. READ MORE

Author: Chris Brown | Posted @ Thursday, October 2, 2014 11:06 AM | » Comments(0)

7 New Media Marketing Strategies from Silvercar

Your customers are your best salespeople. Do you know how to get them to tell other people about you?

Your customers are your best salespeople. Do you know how to get them to tell other people about you? READ MORE

Tags: Social Media, marketing/promotions, Silvercar, Uber, Social Media Contest

Author: Chris Brown | Posted @ Wednesday, September 24, 2014 11:22 AM | » Comments(0)

What Hertz Needs in a New CEO

With Mark Frissora’s departure, Hertz can concentrate on the future.

With Mark Frissora’s departure, Hertz can concentrate on the future. READ MORE

Tags: Hertz, Financial Report, Dollar Thrifty Automotive Group, Mark Frissora, Scott Thompson

Author: Chris Brown | Posted @ Wednesday, September 10, 2014 1:55 PM | » Comments(12)

Data Metrics Expose the Small Fleet Challenge

For our readers who run small fleets, can you guess what percentage have “fleet” in their job title? READ MORE

Tags: Fleet Managers, Small Fleets

Author: Chris Brown | Posted @ Thursday, August 28, 2014 12:11 PM | » Comments(0)

Has Consolidation Killed the Car Rental Entrepreneur?

In the midst of a new round of car rental company buyouts, the successful independent is becoming a rare commodity.

In the midst of a new round of car rental company buyouts, the successful independent is becoming a rare commodity. READ MORE

Tags: Consolidation, customer service, Rental Rates, Customer Satisfaction

Author: Chris Brown | Posted @ Monday, August 25, 2014 10:00 AM | » Comments(5)

Why Some Residents Don’t Want car2go

A town hall meeting is a good barometer of the growing pains of a new transportation business model.

A car2go smart car is often stationed in the Torrance, Calif. office park that includes the offices Bobit Business Media, the publisher of Auto Rental News.

A town hall meeting is a good barometer of the growing pains of a new transportation business model. READ MORE

Tags: Car Sharing, car2go

Author: Chris Brown | Posted @ Wednesday, August 13, 2014 12:00 AM | » Comments(1)

Uber for Business: Promise or Threat?

How catching a ride from a guy in his Honda Accord could change the shape of business travel.

How catching a ride from a guy in his Honda Accord could change the shape of business travel. READ MORE

Tags: Global Business Travel Association, Peer-to-Peer, Airbnb, Ridesharing, Lyft, Uber, Business Travel

Author: Chris Brown | Posted @ Tuesday, August 5, 2014 12:00 AM | » Comments(1)

Are Renters Exhibiting a Creeping Sense of Entitlement?

Some say this attitude is more prevalent in the millennial generation. Trend or not, your focus should be on dealing with it effectively.

Some say this attitude is more prevalent in the millennial generation. Trend or not, your focus should be on dealing with it effectively. READ MORE

Tags: customer service, millennials

Author: Chris Brown | Posted @ Tuesday, July 22, 2014 12:00 AM | » Comments(4)

What Keeps Small Fleets up at Night?

Our survey of small commercial fleets reveals their top pain points, but also shows that just a little more focus on fleet could drive big improvements.

Our survey of small commercial fleets reveals their top pain points, but also shows that just a little more focus on fleet could drive big improvements. READ MORE

Tags: Fleet Manager, managing small fleets

Author: Chris Brown | Posted @ Thursday, July 10, 2014 12:00 AM | » Comments(0)

Chrysler First Looks and First Drives

An event at Chrysler’s Chelsea Proving Grounds offered a walk-around of the new Ram ProMaster City, a Ram ProMaster test drive, a test of diesel fuel economy and, finally, a worthy trial for a Power Wagon.

ProMaster City will be available in cargo and passenger van configurations.

An event at Chrysler’s Chelsea Proving Grounds offered a walk-around of the new Ram ProMaster City, a Ram ProMaster test drive, a test of diesel fuel economy and, finally, a worthy trial for a Power Wagon. READ MORE

Author: Chris Brown | Posted @ Monday, June 30, 2014 12:00 AM | » Comments(0)

Used Rental Cars: Perception Versus Reality

The erroneous perception of a beat-up off-rental car will linger as long as misguided disclosure laws remain.

The erroneous perception of a beat-up off-rental car will linger as long as misguided disclosure laws remain. READ MORE

Tags: Manheim, CARFAX, Tom Kontos, reconditioning, CPO, auto auction, Tom Webb

Author: Chris Brown | Posted @ Wednesday, June 18, 2014 12:00 AM | » Comments(1)

The Truth, to Power (Part Two)

J.D. (Dave) Power opens up on customer engagement, right and wrong sales tactics, the power of information and the evolution of how we buy cars. (Part two.)

J.D. (Dave) Power opens up on customer engagement, right and wrong sales tactics, the power of information and the evolution of how we buy cars. READ MORE

Tags: dealerships, customer service, J.D. Power & Associates

Author: Chris Brown | Posted @ Wednesday, June 11, 2014 12:00 AM | » Comments(0)

The Truth, to Power

J.D. (Dave) Power opens up on building a business around your family, finding the right customers, changing the automotive franchise system and knowing when it’s time to quit. (Part one.)

J.D. (Dave) Power opens up on building a business around your family, finding the right customers, changing the automotive franchise system and knowing when it’s time to quit. (Part one.) READ MORE

Author: Chris Brown | Posted @ Tuesday, June 3, 2014 12:00 AM | » Comments(0)

In Search of the “Real” MPG

How come my fuel economy doesn't match the new car sticker? A new, real-world test shows how much road type, traffic level and driving style affect individual vehicle’s mpg performance in ways the EPA test does not.

How come my fuel economy doesn't match the new car sticker? A new, real-world test shows how much road type, traffic level and driving style affect individual vehicle’s mpg performance in ways the EPA test does not. READ MORE

Author: Chris Brown | Posted @ Monday, May 19, 2014 12:00 AM | » Comments(1)

Avis Price Boost a Good Sign for Industry?

On its first quarter earnings call, Avis Budget Group shed light on price increases, acquisitions, the used car market and where the growth is with ancillary sales.

On its first quarter earnings call, Avis Budget Group shed light on price increases, acquisitions, the used car market and where the growth is with ancillary sales. READ MORE

Tags: Zipcar, Avis Budget Group, Rental Rates, Earnings, Quarterly Report, Ancillary Revenue

Author: Chris Brown | Posted @ Monday, May 12, 2014 12:00 AM | » Comments(1)

Seeking the CNG Holy Grail

Some potential technological breakthroughs may be game changers in accelerating the implementation of compressed natural gas (CNG) vehicles.

Some potential technological breakthroughs may be game changers in accelerating the implementation of compressed natural gas (CNG) vehicles. READ MORE

Tags: CNG Conversions, Bi-Fuel CNG, Compressed Natural Gas, CNG Fueling Stations, CNG

Author: Chris Brown | Posted @ Friday, May 2, 2014 12:00 AM | » Comments(0)

A Call for Recall Preparedness

In light of the massive recent automotive recalls, car rental companies should prepare for the Big One by acting out a “recall fire drill.”

In light of the massive recent automotive recalls, car rental companies should prepare for the Big One by acting out a “recall fire drill.” READ MORE

Tags: Toyota, Recalls, General Motors

Author: Chris Brown | Posted @ Wednesday, April 23, 2014 12:00 AM | » Comments(0)

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Chris Brown

Executive Editor

Chris is the executive editor of Business Fleet Magazine and Auto Rental News. He covers all aspects of the fleet world.

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