Auto Focus

5 Predictions for Car Rental in 2015

December 8, 2014

Next year’s mechanics hinge on plentiful new car supply and a softening used car market.

Tags: Vans, Rental Rates, Used Car Market, Vehicle Recalls

Author: Chris Brown | Posted @ Monday, December 8, 2014 2:09 PM | » Comments(2)

Premieres and Trends at the LA Auto Show

The 2014 Los Angeles Auto Show featured less green-speak and more driving excitement aimed at younger buyers. Get ready for more compact crossovers, as Mazda, Honda, Fiat, Volkswagen and Scion launch brand-new models next year.

The 2016 Volvo XC90 is Volvo's most important launch in years. Its front fascia design will carry over to other models, Volvo says

November 20, 2014

The 2014 Los Angeles Auto Show featured less green-speak and more driving excitement aimed at younger buyers. Get ready for more compact crossovers, as Mazda, Honda, Fiat, Volkswagen and Scion launch brand-new models next year.

Author: Chris Brown | Posted @ Thursday, November 20, 2014 3:19 PM | » Comments(0)

Hertz’s Earnings News: Rapid Reaction

November 14, 2014

Hertz will be on an accelerated buying and selling schedule in the next six months. How might that affect the market?

Tags: Repurchase Programs, Used Car Market, Hertz Global Holdings Inc., Audit Committee, Financial Statements

Author: Chris Brown | Posted @ Friday, November 14, 2014 4:07 PM | » Comments(0)

Assessing the Plusses and Minuses of Today’s Market

Ricky Beggs presents at the Auto Rental Summit's Fleet Jam Session, which also included a panel discussion on fleet funding, sales and remarketing. Photo by Amy Winter

November 12, 2014

The 2014 Auto Rental Summit was a great place to assess the state of the car rental market, both the good and the bad.

Tags: Residual Values, Auto Rental Summit, J.D. Power and Associates Rental Car Satisfaction, Rental Car Industry, Vehicle Recalls

Author: Chris Brown | Posted @ Wednesday, November 12, 2014 2:02 PM | » Comments(0)

Can Leasing Work for High-Mileage Fleets?

October 30, 2014

“I run high miles on my vans, so leasing isn’t for me,” is a common refrain — from the uneducated small-fleet administrator.

Tags: Vehicle Leasing, Closed-End Leases, High Mileage Vehicles, Commercial Fleet Leasing

Author: Chris Brown | Posted @ Thursday, October 30, 2014 11:48 AM | » Comments(1)

Managing the Social Media Rant

How do you handle customer service when those Really Angry Customers now have a much bigger megaphone?

October 22, 2014

How do you handle customer service when those Really Angry Customers now have a much bigger megaphone?

Author: Chris Brown | Posted @ Wednesday, October 22, 2014 8:53 AM | » Comments(0)

The Shape of ACE to Come

In an exclusive interview, Dick Radzis and Charlie Mullen talk about the sale of their corporate locations to Avis Budget Group, discuss the company’s plans for the ACE Rent A Car brand and more.

Dick Radzis talks to investors at the 2014 Car Rental Show.

October 15, 2014

In an exclusive interview, Dick Radzis and Charlie Mullen talk about the sale of their corporate locations to Avis Budget Group, discuss the company’s plans for the ACE Rent A Car brand and more.

Author: Chris Brown | Posted @ Wednesday, October 15, 2014 9:41 AM | » Comments(4)

Have the Workplace Violence Conversation Now

The murder of a driver supervisor at a UPS facility last week marks a good time to address workplace violence — a subject that gets little attention before an incident has occurred.

October 2, 2014

The murder of a driver supervisor at a UPS facility last week marks a good time to address workplace violence — a subject that gets little attention before an incident has occurred.

Author: Chris Brown | Posted @ Thursday, October 2, 2014 11:06 AM | » Comments(0)

7 New Media Marketing Strategies from Silvercar

Your customers are your best salespeople. Do you know how to get them to tell other people about you?

September 24, 2014

Your customers are your best salespeople. Do you know how to get them to tell other people about you?

Tags: Social Media, marketing/promotions, Silvercar, Uber, Social Media Contest

Author: Chris Brown | Posted @ Wednesday, September 24, 2014 11:22 AM | » Comments(0)

What Hertz Needs in a New CEO

With Mark Frissora’s departure, Hertz can concentrate on the future.

September 10, 2014

With Mark Frissora’s departure, Hertz can concentrate on the future.

Tags: Hertz, Financial Report, Dollar Thrifty Automotive Group, Mark Frissora, Scott Thompson

Author: Chris Brown | Posted @ Wednesday, September 10, 2014 1:55 PM | » Comments(10)

Data Metrics Expose the Small Fleet Challenge

August 28, 2014

For our readers who run small fleets, can you guess what percentage have “fleet” in their job title?

Tags: Fleet Managers, Small Fleets

Author: Chris Brown | Posted @ Thursday, August 28, 2014 12:11 PM | » Comments(0)

Has Consolidation Killed the Car Rental Entrepreneur?

In the midst of a new round of car rental company buyouts, the successful independent is becoming a rare commodity.

August 25, 2014

In the midst of a new round of car rental company buyouts, the successful independent is becoming a rare commodity.

Tags: Consolidation, Customer Service, Rental Rates, Customer Satisfaction

Author: Chris Brown | Posted @ Monday, August 25, 2014 10:00 AM | » Comments(5)

Why Some Residents Don’t Want car2go

A town hall meeting is a good barometer of the growing pains of a new transportation business model.

A car2go smart car is often stationed in the Torrance, Calif. office park that includes the offices Bobit Business Media, the publisher of Auto Rental News.

August 13, 2014

A town hall meeting is a good barometer of the growing pains of a new transportation business model.

Tags: Car Sharing, car2go, Point-to-Point Trips

Author: Chris Brown | Posted @ Wednesday, August 13, 2014 12:00 AM | » Comments(0)

Uber for Business: Promise or Threat?

How catching a ride from a guy in his Honda Accord could change the shape of business travel.

August 5, 2014

How catching a ride from a guy in his Honda Accord could change the shape of business travel.

Tags: Global Business Travel Association, Peer-to-Peer, Airbnb, ridesharing, Lyft, Uber, Business Travel

Author: Chris Brown | Posted @ Tuesday, August 5, 2014 12:00 AM | » Comments(1)

Are Renters Exhibiting a Creeping Sense of Entitlement?

Some say this attitude is more prevalent in the millennial generation. Trend or not, your focus should be on dealing with it effectively.

July 22, 2014

Some say this attitude is more prevalent in the millennial generation. Trend or not, your focus should be on dealing with it effectively.

Tags: Customer Service, millennials

Author: Chris Brown | Posted @ Tuesday, July 22, 2014 12:00 AM | » Comments(4)

What Keeps Small Fleets up at Night?

Our survey of small commercial fleets reveals their top pain points, but also shows that just a little more focus on fleet could drive big improvements.

July 10, 2014

Our survey of small commercial fleets reveals their top pain points, but also shows that just a little more focus on fleet could drive big improvements.

Tags: Fleet Manager, managing small fleets

Author: Chris Brown | Posted @ Thursday, July 10, 2014 12:00 AM | » Comments(0)

Chrysler First Looks and First Drives

An event at Chrysler’s Chelsea Proving Grounds offered a walk-around of the new Ram ProMaster City, a Ram ProMaster test drive, a test of diesel fuel economy and, finally, a worthy trial for a Power Wagon.

ProMaster City will be available in cargo and passenger van configurations.

June 30, 2014

An event at Chrysler’s Chelsea Proving Grounds offered a walk-around of the new Ram ProMaster City, a Ram ProMaster test drive, a test of diesel fuel economy and, finally, a worthy trial for a Power Wagon.

Author: Chris Brown | Posted @ Monday, June 30, 2014 12:00 AM | » Comments(0)

Used Rental Cars: Perception Versus Reality

The erroneous perception of a beat-up off-rental car will linger as long as misguided disclosure laws remain.

June 18, 2014

The erroneous perception of a beat-up off-rental car will linger as long as misguided disclosure laws remain.

Tags: Manheim, Carfax, Tom Kontos, reconditioning, CPO, auto auction, Tom Webb

Author: Chris Brown | Posted @ Wednesday, June 18, 2014 12:00 AM | » Comments(1)

The Truth, to Power (Part Two)

J.D. (Dave) Power opens up on customer engagement, right and wrong sales tactics, the power of information and the evolution of how we buy cars. (Part two.)

June 11, 2014

J.D. (Dave) Power opens up on customer engagement, right and wrong sales tactics, the power of information and the evolution of how we buy cars.

Tags: dealerships, Customer Service, franchise law, J.D. Power & Associates

Author: Chris Brown | Posted @ Wednesday, June 11, 2014 12:00 AM | » Comments(0)

The Truth, to Power

J.D. (Dave) Power opens up on building a business around your family, finding the right customers, changing the automotive franchise system and knowing when it’s time to quit. (Part one.)

June 3, 2014

J.D. (Dave) Power opens up on building a business around your family, finding the right customers, changing the automotive franchise system and knowing when it’s time to quit. (Part one.)

Author: Chris Brown | Posted @ Tuesday, June 3, 2014 12:00 AM | » Comments(0)

In Search of the “Real” MPG

How come my fuel economy doesn't match the new car sticker? A new, real-world test shows how much road type, traffic level and driving style affect individual vehicle’s mpg performance in ways the EPA test does not.

May 19, 2014

How come my fuel economy doesn't match the new car sticker? A new, real-world test shows how much road type, traffic level and driving style affect individual vehicle’s mpg performance in ways the EPA test does not.

Author: Chris Brown | Posted @ Monday, May 19, 2014 12:00 AM | » Comments(1)

Avis Price Boost a Good Sign for Industry?

On its first quarter earnings call, Avis Budget Group shed light on price increases, acquisitions, the used car market and where the growth is with ancillary sales.

May 12, 2014

On its first quarter earnings call, Avis Budget Group shed light on price increases, acquisitions, the used car market and where the growth is with ancillary sales.

Tags: Zipcar, Avis Budget Group, Rental Rates, Earnings, Quarterly Report, Ancillary Revenue

Author: Chris Brown | Posted @ Monday, May 12, 2014 12:00 AM | » Comments(1)

Seeking the CNG Holy Grail

Some potential technological breakthroughs may be game changers in accelerating the implementation of compressed natural gas (CNG) vehicles.

May 2, 2014

Some potential technological breakthroughs may be game changers in accelerating the implementation of compressed natural gas (CNG) vehicles.

Tags: CNG Conversions, Bi-Fuel CNG, Compressed Natural Gas, CNG Fueling Stations, CNG

Author: Chris Brown | Posted @ Friday, May 2, 2014 12:00 AM | » Comments(0)

A Call for Recall Preparedness

In light of the massive recent automotive recalls, car rental companies should prepare for the Big One by acting out a “recall fire drill.”

April 23, 2014

In light of the massive recent automotive recalls, car rental companies should prepare for the Big One by acting out a “recall fire drill.”

Tags: Toyota, Recalls, General Motors

Author: Chris Brown | Posted @ Wednesday, April 23, 2014 12:00 AM | » Comments(0)

What I Learned at the 2014 Car Rental Show

If the Car Rental Show is an indicator of the health of the industry, the North American market is doing well — while the "growth markets" are really taking off.

The 2014 Car Rental Show welcomed more than 800 attendees, one of the highest attendances in its 19-year history.<br />

April 14, 2014

If the Car Rental Show is an indicator of the health of the industry, the North American market is doing well — while the "growth markets" are really taking off.

Author: Chris Brown | Posted @ Monday, April 14, 2014 12:00 AM | » Comments(1)

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Author Bio

Chris Brown

Executive Editor

Chris is the executive editor of Business Fleet Magazine and Auto Rental News. He covers all aspects of the fleet world.

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