Auto Focus

How Car Rental Companies Are Not Like Airlines

The comparison comes up regarding consolidation and its ability to improve pricing — but it’s not apples to apples.

The comparison comes up regarding consolidation and its ability to improve pricing — but it’s not apples to apples. READ MORE

Tags: Fleet Management, Consolidation, Mergers & Acquisitions, Car Rental Rates, Airlines

Author: Chris Brown | Posted @ Wednesday, June 8, 2016 10:07 AM | » Comments(4)

8 Ways Fleets Are Adapting to Urban Migration

In the new mobility eco-system, goods, services, and people still need to be moved — the hard part will be figuring out how and where fleets will take advantage.

In the new mobility eco-system, goods, services, and people still need to be moved — the hard part will be figuring out how and where fleets will take advantage. READ MORE

Tags: Carsharing, vehicle to vehicle communication, Logistics, Electric Vehicles, Transportation Network Companies, Last Mile Delivery, Urban Mobility

Author: Chris Brown | Posted @ Wednesday, May 18, 2016 9:40 AM | » Comments(0)

$3 Weekly Car Rental Rates are Unsustainable

Better technology, education, transparency, and a way to show the correlation between price and customer service are needed.

Better technology, education, transparency, and a way to show the correlation between price and customer service are needed. READ MORE

Tags: Customer Service, Rental Rates, CarTrawler, car rental demand, Auto Europe, Brokers

Author: Chris Brown | Posted @ Tuesday, May 3, 2016 10:38 AM | » Comments(9)

A Seminal Moment for the Global Car Rental Industry

The 2016 International Car Rental Show convened the first meeting of association directors from around the world that represented an important step to communication, problem-solving, and idea-sharing between the groups. READ MORE

Tags: American Car Rental Association, Car Rental Industry, International Car Rental Show

Author: Chris Brown | Posted @ Wednesday, April 20, 2016 3:20 PM | » Comments(0)

For the Future of Car Rental, See China

The new “mobility service providers” in China (and India) may show us a world without rental counters first.

The new “mobility service providers” in China (and India) may show us a world without rental counters first. READ MORE

Tags: India, China, eHi Car Service, China Auto Rental Inc.

Author: Chris Brown | Posted @ Tuesday, March 29, 2016 11:06 AM | » Comments(3)

Fleet Management? They Have No Clue

It’s all well and good that the general public doesn’t really understand fleet management — though there are a few situations it sure would help.

It’s all well and good that the general public doesn’t really understand fleet management — though there are a few situations it sure would help. READ MORE

Tags: Fleet Management

Author: Chris Brown | Posted @ Wednesday, March 9, 2016 10:52 AM | » Comments(1)

6 Trends Moving the Truck Market

Storylines that emerged at the 2016 Work Truck Show included the move to small diesel engines, “lightweighting,” the next step for telematics, alt-fuels versus cheap oil, and delivery drones — yes, drones.

In FAA testing today, the HorseFly drone from Workhorse Custom Chassis delivers 10-lb. packages for 2 cents a mile.

Storylines that emerged at the 2016 Work Truck Show included the move to small diesel engines, “lightweighting,” the next step for telematics, alt-fuels versus cheap oil, and delivery drones — yes, drones. READ MORE

Tags: Telematics, Upfitting, NTEA, Work Truck Show, Diesel Engines, Propane Autogas, Truck Bodies, Commercial Drones

Author: Chris Brown | Posted @ Monday, March 7, 2016 4:05 PM | » Comments(0)

What Factors Influence Today’s Vocational Truck Body Designs?

Vocational work truck and van body makers must manage new technology, new regulations, and model redesigns at a faster pace than ever before.

Vocational work truck and van body makers must manage new technology, new regulations, and model redesigns at a faster pace than ever before. READ MORE

Tags: Upfitting, Truck Bodies, Reading Truck Body, Upfitters

Author: Chris Brown | Posted @ Thursday, February 25, 2016 10:16 AM | » Comments(0)

The Recall Bill Has Passed – Now Comes the Hard Part

Now that the legislation will become law, car rental operators will face many operational and compliance challenges. It’s time to work together to find solutions.

Now that the legislation will become law, car rental operators will face many operational and compliance challenges. It’s time to work together to find solutions. READ MORE

Author: Chris Brown | Posted @ Thursday, February 11, 2016 10:02 AM | » Comments(0)

The Ripple Effect of a Positive Customer Service Experience

They say customer service is the new marketing. A recent experience on Virgin America validates that point.

They say customer service is the new marketing. A recent experience on Virgin America validates that point. READ MORE

Tags: Customer Service, Customer Loyalty

Author: Chris Brown | Posted @ Monday, January 25, 2016 2:33 PM | » Comments(1)

Combatting “Until Something Better Comes Along”

For the types of employees that view the job you gave them as transitory, how do you get them to respect the job they have right now?

For the types of employees that view the job you gave them as transitory, how do you get them to respect the job they have right now? READ MORE

Tags: Hiring, Millennials, Human Resources

Author: Chris Brown | Posted @ Thursday, January 7, 2016 10:29 AM | » Comments(1)

The Wrong Side of History

You’re either for the practice of allowing the selling of used vehicles with open recalls or against it.

You’re either for the practice of allowing the selling of used vehicles with open recalls or against it. READ MORE

Author: Chris Brown | Posted @ Wednesday, December 30, 2015 10:24 AM | » Comments(5)

Is There Hope for Car Rental Rates?

Yes, Virginia, there is hope.

Yes, Virginia, there is hope. READ MORE

Author: Chris Brown | Posted @ Wednesday, December 16, 2015 11:11 AM | » Comments(2)

Amazon’s New Delivery Model Has Implications for Fleet

Independent courier services working with Amazon.com are buying vans — lots of them.

Independent courier services working with Amazon.com are buying vans — lots of them. READ MORE

Tags: UPS, Amazon.com, Delivery service, FedEx

Author: Chris Brown | Posted @ Thursday, December 10, 2015 11:55 AM | » Comments(0)

Is Car Rental Consolidation Inevitable in Latin America?

In light of the region’s growth potential, economic volatility, local regulation and a cutthroat rate environment are factors keeping the corporates away. READ MORE

Tags: International Rentals, Latin America, Car Rental Industry

Author: Chris Brown | Posted @ Tuesday, December 1, 2015 9:28 AM | » Comments(3)

How Will New Lease Accounting Rules Affect Small Fleets?

The move to put lease obligations on the balance sheet brings up questions on whether the change would affect a company’s ability to borrow money, its financial statements and the accounting of closed- and open-end leases.

The move to put lease obligations on the balance sheet brings up questions on whether the change would affect a company’s ability to borrow money, its financial statements and the accounting of closed- and open-end leases. READ MORE

Tags: Leasing, Closed-End Leases, FASB, Open-End Leases

Author: Chris Brown | Posted @ Tuesday, November 17, 2015 10:49 AM | » Comments(0)

Why the Optimism in Car Rental?

Attendees of the 2015 Auto Rental Summit conveyed a uniformly positive outlook. In the face of the many industry threats these days, what’s up?

Attendees of the 2015 Auto Rental Summit conveyed a uniformly positive outlook. In the face of the many industry threats these days, what’s up? READ MORE

Tags: Manheim, Auto Rental Summit, Tom Webb, ABLA

Author: Chris Brown | Posted @ Wednesday, November 11, 2015 1:54 PM | » Comments(5)

Uber Vehicles and Open Recalls

New transportation modes may have built a better mousetrap, but they shouldn’t get a pass when it comes to safety.

New transportation modes may have built a better mousetrap, but they shouldn’t get a pass when it comes to safety. READ MORE

Tags: Vehicle Safety Regulations, ACRA, Recalls, Lyft, Uber, Transportation Network Companies, AutoAp

Author: Chris Brown | Posted @ Wednesday, November 4, 2015 12:03 PM | » Comments(1)

When Market Engineering Goes Bad, Again

The bankruptcy of the Haggen grocery chain shows the FTC hasn’t learned its lesson.

The bankruptcy of the Haggen grocery chain shows the FTC hasn’t learned its lesson. READ MORE

Tags: Hertz, Advantage Rent A Car, FTC, Bankruptcy, Antitrust Laws

Author: Chris Brown | Posted @ Wednesday, October 14, 2015 10:33 AM | » Comments(0)

Will VW’s Diesel Scandal Affect Values of Its Gas Models?

While brand damage is too often guided by fickle retail perception, fleet buyers and sellers — those who have been around the block in the industry — have a more tempered view of potential impacts.

While brand damage is too often guided by fickle retail perception, fleet buyers and sellers — those who have been around the block in the industry — have a more tempered view of potential impacts. READ MORE

Tags: Black Book, Volkswagen, Diesel Engines, Diesel Emissions

Author: Chris Brown | Posted @ Wednesday, September 30, 2015 8:46 AM | » Comments(0)

Should Auto Recalls Be Delineated by Severity?

Analyzing recall data gets us closer to an answer.

Analyzing recall data gets us closer to an answer. READ MORE

Tags: Vehicle Safety, Recalls, NHTSA

Author: Chris Brown | Posted @ Monday, September 14, 2015 8:40 AM | » Comments(3)

Can Alt Fuels Survive the Era of Low-Priced Gas?

Before jumping in, fleets considering alternative fuels or power must define their use cases and tailor them to the solution more than ever before.

Before jumping in, fleets considering alternative fuels or power must define their use cases and tailor them to the solution more than ever before. READ MORE

Tags: Biodiesel, Hydrogen Fuel Cell Vehicles, Propane Autogas, Alternative Fuels, Compressed Natural Gas, Hybrid Trucks, Fleet Technology Expo

Author: Chris Brown | Posted @ Thursday, August 27, 2015 4:10 PM | » Comments(0)

Implications of Auto Manufacturers Renting Cars

Should car rental companies be worried?

Should car rental companies be worried? READ MORE

Tags: Zipcar, Carsharing, Car2go, DriveNow, Enterprise CarShare, Mobility

Author: Chris Brown | Posted @ Monday, August 24, 2015 3:26 PM | » Comments(1)

Six Must-Haves to Prevail as an Independent Rental Company

You can’t run a car rental business with the idea that you’re going to simply “rent cars.” READ MORE

Tags: independent operators, Car Rental Industry, Niche Markets

Author: Chris Brown | Posted @ Wednesday, August 12, 2015 3:37 PM | » Comments(1)

An Unusual Fleet Safety Story

A rural power co-op needed a way for a lineman to call for help should an emergency situation arise. Five months later, the solution was put to good use.

A lineman for a power company in Oklahoma was in the bucket of this truck when it caught fire. He used a key fob "panic button" to alert authorities to the emergency and evacuated safely.

A rural power co-op needed a way for a lineman to call for help should an emergency situation arise. Five months later, the solution was put to good use. READ MORE

Tags: Telematics, Driver Safety, GPS Insight

Author: Chris Brown | Posted @ Thursday, July 30, 2015 10:32 AM | » Comments(0)

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Chris Brown

Executive Editor

Chris is the executive editor of Business Fleet Magazine and Auto Rental News. He covers all aspects of the fleet world.

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