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Commentary: Fast-Tracking Technicians

Commentary by Aftermarket Contributing Editor Denise Rondini

September 2017, TruckingInfo.com - Editorial

by Denise Rondini, Aftermarket Contributing Editor - Also by this author

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Denise Rondini
Denise Rondini

The tremendous need in the market for entry-level technicians is the reason Pro-Mech Learning Systems started the TechSpedite program.

The four-week, hands-on class teaches students how to do basic shop tasks such as performing preventive maintenance inspections and diagnosing and repairing common service problems.

“The course is laser-focused on a very specific set of skills,” explained Mike Compisi, vice president of operations at Pro-Mech, which provides advanced diesel technician training and comprehensive shop support services.

Compisi was quick to point out that Pro-Mech “absolutely believes in vo-tech schools. They do a wonderful job of teaching a comprehensive set of skills.” The TechSpedite program is different, however, in that it gives students a limited but practical set of skills that they can use immediately in a shop.

The inaugural session of the class kicked off in May with limited enrollment “because we wanted to make sure we worked out all the kinks,” Compisi explained. The second class graduated in July. All students from the first class have been placed in shops, and at the time I spoke with Compisi, potential employers had just completed interviewing students from the second class. “I have every reason to believe the guys in the current class will also be hired,” he said.

The course combines classroom instruction and hands-on practice, and class size is limited to 15 to facilitate the hands-on learning. The course first goes over content in an instructional manner; then the students go practice on a piece of equipment. “That way they start to learn muscle memory from doing things in a repetitive manner, so when they get to their places of employment, they will be able to replicate what they learned and continue with best practices and proper safety procedures.”

Students are tested throughout the program in every content area for competency and proficiency. At the end of the program, each student’s potential employer gets a detailed report card so employers will know the student’s strengths as well as areas in which they may need additional training.

In addition to hard skills such as doing brake jobs, replacing lights, replacing filters, changing oil, etc., the course teaches soft skills. “We teach them how to do the job not just from a technical perspective but from a personal and professional perspective too,” Compisi said. They learn things like the importance of being on time and not being constantly on their cell phones during work hours — two things potential employers indicated were important to them.

Pro-Mech is working with the Department of Veterans Affairs, workforce development organizations, and local school districts to attract students to the program, which will run about 10 times a year.

In addition, some employers are sponsoring students for the program. “They will take a fuel bay tech or a wash bay tech and send them to the class,” Compisi said. “They already know they are good kids, so it is a good investment on their part to get a trained technician in just a few weeks.”

Currently, the course is only available at the company’s location in Avon, New York, although there is a residency model where students come for the course, stay at a local hotel during the week and return home on weekends. Compisi said this works best for someone within a five- to six-hour driving distance. Future plans call for offering classes in other locations as well as an eight-week evening class. Currently, classes are held from 8 a.m. to 5 p.m., which makes it difficult for people who have jobs to attend.

Compisi said the program makes sense for both students and shops, because “at the end of the day we provide short bite-sized components of content that are extremely relevant to the industry.”

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