BorgSolutions, which provides fleet management systems, has launched a fleet maintenance management system for the dealer/supplier
. Borg Fleet Linked Edition is a module built into Borg Fleet, the company's fleet maintenance management solution.
The new module allows dealers and service providers to communicate directly with their customers. The new tool automates parts and service requests, invoicing and financial tracking.
Using the Borg Fleet Linked Edition interface, dealers and service providers can handle parts and service requests with the click of a button. In addition, the tool manages all back office aspects, including work orders, invoicing and service allocations. It's also a way for dealers to advertise specials and market their products directly to their fleet customers.
"We understand that for those equipment and supplier dealers that service fleet industries, sales have taken a downturn in the past year," said Chris Borg, CEO, BorgSolutions. "Dealers/service providers are looking to increase service and parts sales as well as boost customer retention. Out of this need, BorgSolutions has created Borg Fleet Linked Edition; a true link for dealers and service providers to communicate, in real-time with their customers, provide better service and increase sales and marketing opportunities."
"Borg Fleet Linked Edition helps us provide better service to our customers," said Kirby Carpenter, president of Texana Machinery, which uses Borg Fleet Linked Edition. "We can monitor their equipment and cut downtime by providing service and parts on a timely basis."
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