Article

Aftermarket

May 2014, TruckingInfo.com - Feature

How to Find a Service Provider

Select a service provider who has certified technicians and who has invested in the latest tools and diagnostic equipment.

By Denise Rondini

Finding and training technicians, purchasing tools and equipment, maintaining a parts inventory, dealing with OSHA and the EPA. These are just a few of the headaches fleets that maintain their own trucks face.

Tags: OSHA, EPA, Aftermarket, Dealers, Service Providers, Wensel’s Service Centers, JX Enterprises

March 2014, TruckingInfo.com - Feature

Avoiding Common Maintenance Mistakes

Drivers need to be trained to distinguish when a fault code means the truck needs to be brought in immediately and when it is okay to wait for the next scheduled maintenance appointment.

By Denise Rondini

Fleets try to do a good job of keeping their trucks in top operating condition, and most recognize that maintenance plays an important role in achieving that goal. Still there are some things that get overlooked by even the most seasoned fleet manager.

Tags: maintenance, CSA, Aftermarket, Ryder Systems, Decisiv, Preventative Maintenance, VMRS, W.W. Williams

March 2014, TruckingInfo.com - WebXclusive

Are Your Aftermarket Truck Parts the Real Deal?

Image source: psndealer.com<br />

By Jane Clark, NationaLease

Phony designer handbags…fake Rolex watches…buy these without realizing it and you’ll undoubtedly overpay for inferior products. Your wallet and your ego will both take a hit, but you’ll survive. But if you purchase fake aftermarket truck parts, the results can be disastrous.

Tags: maintenance, ATA, Aftermarket Parts, TMC, Aftermarket, NationaLease

February 2014, TruckingInfo.com - Editorial

Commentary: Getting Ready For Discs

By Denise Rondini

Have you been avoiding spec’ing your vehicles with air disc brakes because you think they are not seeing widespread use or because you have concerns about the cost of maintaining them? Aftermarket Editor Denise Rondini says you may be surprised.

Tags: In the Shop, Bendix Spicer Foundation Brake, Air Disc Brake, Drum brakes, Meritor, Aftermarket, Brakes

November 2013, TruckingInfo.com - Feature

Lifting Up Your Shop

There&amp;rsquo;s no such thing as one size fits all when it comes to shop lifts. This Skylift from Stertil-Koni is a heavy-duty platform lift that provides a clear floor concept for the user.

By Denise Rondini

Whether you have lifts in your shop or not, there are some factors to consider before purchasing a lift or when determining whether the lift you have is right for your needs.

Tags: Vehicle Lifts, Aftermarket, In the Shop

December 2013, TruckingInfo.com - Editorial

Commentary: Is Purchasing Parts Online Right For You?

Not many dealership or parts distributors are selling online. One exception is Allstate Peterbilt Group.

By Denise Rondini

The Internet is opening avenues for parts purchases that never existed before. But does it make sense for you to consider adding online parts purchasing to your parts buying strategy?

Tags: Aftermarket Parts, Aftermarket, Parts River, Information Technology

October 2013, TruckingInfo.com - Feature

Commentary: The Changing World of Choosing Parts and Service

By Denise Rondini

The relatively simple aftermarket of the ‘80s has become a rather complicated one. Fleets now have more choices than ever for their parts and service needs. Aftermarket Editor Denise Rondini explores these changes in her new HDT column.

Tags: Aftermarket, Parts and Service

July 2013, TruckingInfo.com - WebXclusive

Right To Repair Update

By Denise Rondini

The Massachusetts state legislature passed the nation's first "Right to Repair" law last summer, but it excluded vehicles over 10,000 pounds. However, in November, state voters overwhelmingly approved a different version of the law, which includes all motor vehicles sold in the state.

Tags: Diagnostics, Distributors, Right to Repair, Aftermarket, Aftermarket Parts

June 2013, TruckingInfo.com - WebXclusive

Inland Truck Parts Dedicated to Training Technicians

Inland&amp;rsquo;s new 15,000-square-foot training facility houses traditional classrooms and two drive-in service bays.

By Deborah Lockridge

Inland Truck Parts is an independent parts and service operation, but it says the quality of its technicians rival that of OE dealers. Its latest commitment to that is a new 15,000-square-foot training facility in Olathe, Kan., a Kansas City suburb.

Tags: Aftermarket, Technician Training, Technicians, Distributors, Inland Truck Parts

June 2013, TruckingInfo.com - WebXclusive

Independents Look to Service for Growth

As margins are squeezed on parts sales, independents may find adding service to the equation helps boost profits.

By Denise Rondini

Consolidation, more proprietary parts and increased competition are squeezing margins for those who sell heavy-duty truck parts. Industry experts are on the record saying that in the future, aftermarket parts distributors need to have service as part of their business if they want to remain profitable.

Tags: maintenance, Aftermarket Parts, Aftermarket, Distributors

May 2013, TruckingInfo.com - WebXclusive

How Much Do You Know About Heavy-Duty Coolants?

The antifreeze/cooling system for a heavy duty engine must be maintained for the entire system to operate at optimum efficiency. Each component within the system relies on the other components for peak operation and performance.

By Colin Dilley, Prestone

n the emerging days of the heavy-duty industry, as liquid-cooled engines were being developed and heaters were added to allow winter driving, finding the right coolant could be as easy as taking a trip to your pantry. Coolant is a lot more complex today, and the more you know about it, the better you can help your customers.

Tags: maintenance, Aftermarket, Prestone, Coolant, Cooling Systems

May 2013, TruckingInfo.com - WebXclusive

CSA: Aftermarket Profit Opportunity

Fleets don&#39;t have to be long-haul operations that go through weigh stations to be affected by the federal government&#39;s Compliance, Safety, Accountability program, but your customers may not realize that.

By Denise Rondini

It is not too often in the trucking industry that regulation is seen as a good thing. Yet the recent Compliance, Safety, Accountability regulations may prove the exception to the rule, at least when it comes to the heavy-duty aftermarket.

Tags: Aftermarket, CSA, FMCSA

April 2013, TruckingInfo.com - WebXclusive

Keep Them Turning Wrenches

Before a shop can improve its efficiency, it needs to determine where the problems are. The best way to do that is to map the current process.

By Denise Rondini

Every shop wants its technicians to be as proficient and productive as they can. Yet most shops fail to see the things that are getting in the way of achieving this goal.

Tags: Aftermarket, Managing The Shop, Technicians

March 2013, TruckingInfo.com - WebXclusive

Managing Cores for Profitability

Returned cores are the starting point for any remanufacturing process. Manufacturers count on getting usable cores back from dealers, distributors and repair garages to use in their remanufacturing operations.

By Denise Rondini

Dealers, distributors and repair garages that take core management seriously do well, and those who don’t take it seriously don’t do as well. It is as simple as that, according to Dave Clark, manager of consulting at Karmak. Don't do it well, and a profit opportunity could turn into a profit drain.

Tags: Remanufacturing, Aftermarket, Meritor, Karmak

March 2013, TruckingInfo.com - WebXclusive

Watch for Changing Powertrain Technology to Meet Fuel Economy Regs

Kaufman cited the SuperTruck, a project being done with the Department of Energy by Peterbilt, Cummins, Eaton and other partners, talking about powertrain technologies coming down the road.

By Deborah Lockridge

What type of engine systems and parts will you be dealing with in the future? From electric-drive turbos to waste heat regeneration, Derek Kaufman, president of C3 Network, examined powertrain trends during Heavy Duty Aftermarket Week earlier this year.

Tags: DPF, Aftermarket, HDAW, Engines

March 2013, TruckingInfo.com - WebXclusive

Aftermarket Suppliers Focus on Value Proposition, Reman as Parts, Components Get More Complex

By Deborah Lockridge

Increased complexity, more focus on remanufacturing, and the importance of selling the value proposition of premium brands were the themes of a recent panel discussion of aftermarket suppliers.

Tags: Marmon Highway Technologies, HDMA, Meritor, Aftermarket, Remanufacturing, HDAD, HDAW, SKF, Cummins Filtration

February 2013, TruckingInfo.com - WebXclusive

Are You Pursuing Best Practices, or 'Next Practices'?

The best way to stay on the leading edge is to look and move toward the fringe of what we know and don&#39;t know. This is where the roots of innovation grow. Scientists call this area the &quot;event horizon,&quot; like the edge of a black hole.

By Bill Wade, Wade & Partners

A fundamental challenge to our industry is our historical over-reliance on each other for insight. We seem to celebrate regurgitating and repackaging what ‘everyone knows’, rather than challenging ourselves to think different.

Tags: Aftermarket, Distributors, Wade & Partners

February 2013, TruckingInfo.com - WebXclusive

Slow Economy, Government Regs Will Help Drive Aftermarket Brake Business

By Deborah Lockridge

The slow economic recovery and the federal government's new Compliance, Safety, Accountability enforcement program will help drive demand for aftermarket pads and shoes for Class 4-8 trucks, according to a new study by Frost & Sullivan, while increasing demand for disk brakes could prove a challenge to independent service providers.

Tags: Frost & Sullivan, Disc Brakes, Aftermarket, Brakes

February 2013, TruckingInfo.com - WebXclusive

How to Use Outsourcing to Focus on What Makes Your Distributorship Unique

Michael Marks discusses how companies can differentiate themselves with the help of outsourcing.

By Deborah Lockridge

Do you think of outsourcing as something to be done because you simply can't get everything done you need to? If so, you may be missing an opportunity to think strategically and use outsourcing to help you focus on the "magic dust" that makes your business unique.

Tags: Outsourcing, Aftermarket, HDAW, Distributors

February 2013, TruckingInfo.com - WebXclusive

A Passion for Electronics Remanufacturing

Schinzing&amp;rsquo;s team, which consists of engineers, technicians, quality control people and parts changers, assumes that 100% of the circuit paths and 100% percent of the components on the units it receives are bad. &amp;ldquo;Our testing tells us whether that is true or not,&amp;rdquo; he said.

By Denise Rondini

To understand Electronics Remanufacturing Co. (ERC), you need to first understand President Russ Schinzing and his passion for electronics. That passion helped lead to ERC being honored with Mike Hill Heavy Duty Remanufacturer of the Year Award.

Tags: Aftermarket, Remanufacturing, HDRG, Electronic, Transmissions

February 2013, TruckingInfo.com - WebXclusive

Fleets Offer Aftermarket Insights During HDAW Dialogue Event

From left, Prime Inc.&#39;s Paul Higgins, Republic Services&#39; Roy Svehla, and Ahern Rentals&#39; Jon Cain discuss their parts-buying habits during Heavy Duty Aftermarket Dialogue.

By Deborah Lockridge

Attendees at the first Heavy Duty Aftermarket Dialogue in Las Vegas recently got some anecdotal insights into fleet parts and service buying trends via a panel discussion with three fleet representatives, including thoughts on OE vs. aftermarket parts, training, new vs. reman, and price.

Tags: Republic Services, Aftermarket, Remanufacturing, HDAW, Prime Inc.

February 2013, TruckingInfo.com - WebXclusive

The Value Of Separation for HD Distributors

If airlines can charge extra to handle your baggage, Workman says, distributors should charge extra for services like delivery.

By Denise Rondini

The airlines have started charging separately for everything from shipping your luggage to getting a better place in line. Maybe it's time for distributors to look at a similar "unbundling" strategy.

Tags: Aftermarket, Distributors, Pricing, HDAW

January 2013, TruckingInfo.com - Feature

Aftermarket Outlook: Near-Term Spotty; Consolidation, Reman Among Long-Term Trends

One trend affecting the aftermarket is increased focus on remanufacturing.

By Deborah Lockridge, Editor in Chief

LAS VEGAS -- The aftermarket, like the trucking industry at large, has been in a bit of a slump the last six or seven months, and Stu MacKay, president of MacKay & Co., thinks it will continue for at least a little while

Tags: Issues, HDAW, MacKay and Co., Aftermarket, Remanufacturing

January 2013, TruckingInfo.com - Feature

To Create Value, Execute

By Deborah Lockridge, Editor in Chief

LAS VEGAS -- "The biggest problem in business today is execution we talk but we don't do," said Sam Geist, author of "Execute or Be Executed: 18 Ways to Move Strategic Thinking to Strategic Doing," during the keynote speech kicking of Heavy Duty Aftermarket Week 2013

Tags: Business, HDAW, Aftermarket

January 2013, TruckingInfo.com - Feature

Meritor Aftermarket Launches Meritor AllFit and Meritor Green Series

Meritor displayed its new AllFit, Green and Genuine packaging at HDAW. The company borrowed from the retail market for the shock absorber packaging.

By Deborah Lockridge, Editor in Chief

LAS VEGAS -- Meritor launched two new product series, Meritor AllFit and Meritor Green, with new all-makes shock absorbers the first in the Meritor AllFit line

Tags: Meritor, Aftermarket, reman, all makes

January 2013, TruckingInfo.com - Feature

Accuride Says it's Nearly Done Fixing; Ready to Grow

Accuride has doubled its aluminum wheel production capacity.

By Deborah Lockridge, Editor in Chief

LAS VEGAS -- Rick Dauch, president and CEO of Accuride, has fielded a lot of questions -- or perhaps accusations would be a better word -- from distributors who want to know why his promises to support the aftermarket are any different from those of a string of executives befor

Tags: Business, Aftermarket, Wheels, Accuride

January 2013, TruckingInfo.com - Feature

Special Coverage of HDAW '13

As HDT's editors cover Heavy Duty Aftermarket Week 2013 in Las Vegas this week, watch for a special HDAW issue of the Aftermarket Journal newsletter, as well as coverage on Twitter and Facebook

Tags: Business, HDAW, Aftermarket

January 2013, TruckingInfo.com - Feature

Record Breaking Attendance Reported for Heavy Duty Aftermarket Week13

Heavy Duty Aftermarket Week 2013, being held this week in Las Vegas, has yielded record-breaking exhibitor and distributor registration numbers, as well as a larger-than-expected group of registrants for the new SOLD! (Service Opportunities and Learning Day) program, marking an overall growth of 10% in the size of the conference over last year

Tags: Business, HDAW, Aftermarket

January 2013, TruckingInfo.com - Feature

Patent Case Before Supreme Court Could Have 'Chilling' Effect on Reman

The Automotive Parts Remanufacturers Association has joined two other trade associations in filing a friend of the court brief in the United States Supreme Court opposing the right of a patent holder to impose post-sale restrictions on the use of its patented products.

Tags: Issues, APRA, Parts, Aftermarket

January 2013, TruckingInfo.com - Feature

CSA Changes Mean More Attention to Maintenance Items Than Ever

The latest revision to the way the federal government assesses fleet safety and compliance will mean the Vehicle Maintenance BASIC just got more important than ever

Tags: Issues, CSA, Aftermarket, Safety, Compliance

December 2012, TruckingInfo.com - Feature

The Business Case for Synthetic Lubes

By Jim Park

For years, some fleets have turned to synthetic engine oils for easier starts in cold-weather climates and to help them extend oil drain intervals. But if that's the only selling point you're using for synthetic lubes, it may be time for some consumer education

Tags: In the Shop, Engine Oil, maintenance, Aftermarket, API, Lubricants

January 2013, TruckingInfo.com - Feature

MPi Enters HD Truck Market with Edge WorldClass

MPi introduced Edge WorldClass for heavy-duty truck shops, a comprehensive package of software products and process training to help truck shops improve vehicle turnaround time, sell more parts, and streamline communications

Tags: Aftermarket

January 2013, TruckingInfo.com - WebXclusive

Fleet Brake Adds New Location in Ontario

By Truckinginfo Staff

Fleet Brake announced plans for a new parts distribution center in Mississauga, Ontario. When at full capacity, the 50,000-square-foot facility will employ up to 50 people and is expected to be operational in February 2013.

Tags: Business, Fleet Brake, Brakes, Canada, Aftermarket

December 2012, TruckingInfo.com - Feature

OEMs Outline Natural Gas Product Plans

Fleets have been looking forward to the new Cummins Westport ISX12 G engine.

By Tom Berg, Senior Editor

If you're wondering about whether parts and service for natural gas engines will be in your future, it might be useful to take a look at what engine and truck makers will be offering

Tags: Issues, Natural Gas, Alternative Fuels, Aftermarket

December 2012, TruckingInfo.com - Feature

A Different Way to Sell

By Deborah Lockridge, Editor in Chief

'People continue to sell as if they were in a quaint Norman Rockwell painting. That no longer works like it used to." Instead, says Rich Farrell, president of Tangent Knowledge Systems and author of the book "Selling has Nothing to do with Selling," a salesperson should play the role of a "change agent" rather than the more typical product-centric transactional approach

Tags: Business, Sales, Aftermarket

December 2012, TruckingInfo.com - Feature

Supplier Panel Announced for Heavy Duty Aftermarket Dialogue

The Heavy Duty Manufacturers Association and MacKay & Company have announced the participants for the Heavy Duty Supplier panel, one of the three Industry Expert Discussion Panels to take place as part of the Heavy Duty Aftermarket Dialogue conference

Tags: Business, HDMA, Aftermarket

November 2012, TruckingInfo.com - Feature

Investcorp Completes Sale of FleetPride

Aftermarket truck and trailer parts distributor FleetPride has been sold to U.S.-based TPG Capital, one of the largest private equity investment firms globally, for more than $1 billion

Tags: Business, Aftermarket, FleetPride, Parts

August 2010, TruckingInfo.com - Feature

Fighting Back: Regaining Market Share

By Deborah Lockridge, Editor

In undercarriage components, independents have seen their share drop from 46 percent to 35 percent, while dealers have risen from 32 percent to 43 percent

Tags: Issues, Aftermarket, Distributors

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